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Customer Review

163 of 196 people found the following review helpful
1.0 out of 5 stars Don't believe they are authentic, January 10, 2011
This review is from: UGG Australia Toddler Classic Boot (Apparel)
I purchased these boots around Christmas. I am uneasy about ordering items not from the official site especially UGGS because of the fake ones being passed around. I feel the UGGS I received from this retailer were fake. The tage was not the same as the official UGGS because I compared them. The boot itself quality was terrible they did not fit and anyone knows UGGS can confirm you have to order a size smaller otherwise your foot will swim in them. The UGGS I ordered which were a size small just like my other pairs were to small and tight. The quality was poor comparible to fake ones from that of Target. The inside of the boots were not thick and soft like authentic UGGs they were rough and thin. My mother took one look and said "no way are they authentic just look at your other pairs." She is absouletly 100% correct. So, the reasons for me believing they are fake are the tag is different, there is no sticker on the box, the outside and inside quality are very poor, they are very small I would need a size 9 instead of an 8 and all my others are size 8 and fit perfectly, and the card UGGs provide to prove authenticity were not in the box and the shiny UGG sticker was not on the box also the UGGs box from the UGGs website is smaller then this retailer's. I'm not sure if the retailer is aware of this but unfortunately I will never purchase from them again. There is no comparing the items. I don't like giving negative reviews because I've always been very satisfied with Amazon.com and their retailer's but now I am going to think twice and just stick with official sites or go directly to the store.
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Comments

Tracked by 3 customers

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Showing 1-10 of 13 posts in this discussion
Initial post: Jan 14, 2011 5:46:36 AM PST
Tress says:
Why dont you call amazon then and and complain I dont think Amazon would let its sellers sell fake ones undwr the amazon name

In reply to an earlier post on Jan 15, 2011 11:42:03 AM PST
Jinksy says:
I did and they are reimbursing me shipping charges but won't allow me to post my review about the company. I won't be ordering on Amazon for certain items anymore. It pays to go the original site

In reply to an earlier post on Jan 21, 2011 1:54:35 PM PST
Candybubble says:
thank you for sharing the info. Is it possible to share/email me the seller name so that I can avoid, please? Thanks heaps!! xx dulagon@gmail.com

Posted on Nov 17, 2011 11:49:30 AM PST
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Nov 8, 2013 3:21:44 PM PST
You can go on the UGGS official website and they have a tool where you type in the retailer of their boots to check if they are an authorized dealer. I just did that and Amazon is an authorized dealer of UGG boots.

In reply to an earlier post on Dec 1, 2013 10:42:35 AM PST
bill says:
Yes Amazon is an authorized dealer, but that doesn't guarentee that all of the sellers are selling genuine products.

Posted on Jan 27, 2014 6:57:46 PM PST
Donna Casey says:
You can see who is selling them on here and before you buy them go and check out the name on the Ugg site and it will tell you if they are an authorized dealer or not..I would call or email Amazon right away and get my money back..

Posted on Feb 8, 2014 4:22:08 PM PST
Lady Trucker says:
I myself have had a hard time finding real shearling the market is flooded with fakes the one thing to know about ugg now is that they have added a tag in the left boot its a 3D hologram with suns on it and when you look through it it says ugg a couple of time and there is one of those tags on the box also and a authenticity card in the box and make sure it says all real lining not a blend there getting away with just the foot bed being real and all the rest being fake I did see a ugg saying a blend and he just tried to think he could talk his way out until I told him I have had to make it a part time job to get the real thing I myself need sheepskin for my feet for medical reasons not for the look so not even out there looking for a deal just real I don't mind paying the money I never buy shearling on line even when I buy from a real store I don't were them until I have run all the numbers I just bought a pair 2-7 2014 and it looks like they ck out so my feet and ankles cant wait they started that hologram safty in 2005 but them bleep bleeps are right there on there heels good luck getting your money back if there fake they have to give it back because its not legal to sell fakes im sure if you told the company you were going to get a layer to see if there selling fakes you would have your money back so fast

In reply to an earlier post on Aug 26, 2014 7:19:09 PM PDT
Anne Bronte says:
These are sold by Vamps and they are on the authorized dealer list

Posted on Sep 18, 2014 7:47:02 PM PDT
these are fake, you can tell by the bottoms... go to uggaustralia.com and compare the bottoms of these shoes and quality of stitching. FAKE!
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Location: Trenton NJ

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