Amazon.com: J. Gilmore "montereyjaq"'s review of Combi Activity Walker Pink
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2 of 2 people found the following review helpful:
3.0 out of 5 stars Picture not entirely accurate... but Combi made it right!, January 25, 2008
Length:: 0:42 Mins

I love, love, LOVE this item. HOWEVER... I received 2 side mirrors and no horn. Every picture I've seen of this item has the horn in it so I never thought to specifically ask for a horn. Inside the box was a happy little insert that said "if you receive 2 side mirrors, here's how to install them". Right Start said sometimes you get one of each, sometimes you get 2 of one. Just doesn't seem like a good way to do business. I have left a message with Combi but from the reviews I've seen here I'll probably not hold my breath waiting for a response.

I am also a little worried that it won't last long, the plastic seems a little cheap and babies can be brutal on toys.

We'll see.
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4.0 out of 5 stars (62 customer reviews)
5 star:
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Initial post: Jan 28, 2008 2:15 PM PST
 J. Gilmore says:
Just wanted to update on the customer service situation at Combi. My call was not immediately returned, but the supervisor of customer relations did return my call today. He was very knowledgeable in this product (the lot from which my walker came did not include horns, as they are redesigning this item), courteous and even offered to send me a horn for my walker once he verifies it is compatible with the walker I bought. He also got my email address and promised to let me know when new items come out for this walker (apparently they are designing a new attachable toy for it, I can't wait to see it!

Very happy now with my purchase! (Right Start can give you the number to Combi's Customer Relations line if you need it.)
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