Customer Review

195 of 217 people found the following review helpful
4.0 out of 5 stars Dyson or Miele, June 29, 2008
This review is from: Dyson DC25 Ball All-Floors Upright Vacuum Cleaner (Kitchen)
I have a Miele that I bought over five years ago. A great vacuum but it has had two services in the past year and the power head is starting to fail. A new power head is several hundred dollars, so I decided to try the Dyson.

The Miele has run flawlessly for years. The only down side is the power head on my older machine has a beater bar that runs off of a pulley that does wear out. I have had it replaced three times and last year the motor on the power head failed.

The good news with Miele is that most vacuum stores provide service and can fix anything that breaks. The machine is not a throw away item. It can be repaired.

With respect to the Dyson, out of the box, assembly was easy.

It is light weight and handles well. The ball head suction is nice for pivoting on the carpet. I was able to do stairs by simply lifting the machine and doing each step with the power brush.

A few observations on the Dyson:
1.) The vacuum does fill up if there is a great deal of dirt. I have had to empty the canister several times when cleaning a particularly dirty area.
2.) The machine suction is perfect. Unlike the Miele which had a tendency to over suck certain areas, this seems to be the perfect amount.
3.) The beater bars have no height adjustment. I'm not certain if this is good or bad. The height appears to be OK.

Overall, it is a good machine. It is light, versatile, good suction and maneuverable.

The Miele is extremely durable and repairable. However, a new Miele costs over $1000.

The Dyson is a light weight plastic with unknown longevity. Repairs are not well documented or even simple. It may be a disposable system in five years, but that is an unknown.

In terms of price, try a 20%coupon from BB&B and price match an online cost of $449. Total cost about $369.00
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Comments


Sort: Oldest first | Newest first
Showing 1-10 of 11 posts in this discussion
Initial post: Aug 5, 2008 7:51:31 AM PDT
G. Daukas says:
where did you price match it? I want to get this but want to find the cheapest price.

Posted on Aug 12, 2008 5:34:12 PM PDT
Last edited by the author on Aug 12, 2008 5:34:39 PM PDT
Becca F says:
I love Amazon, but you saved me $100 with your suggestion!~Thanks!

In reply to an earlier post on Sep 20, 2008 12:08:13 AM PDT
D'ARCY says:
BB&B=Bed Bath & Beyond.

Posted on Sep 25, 2008 11:57:55 PM PDT
W. Stuart says:
I have a vaccume that was made in the 1950s with only belt changes and beaterbar brush change, i hope this Dyson will last over 5 years, who ever heard of a vaccume going out in 5 years anyway?

Posted on Oct 19, 2008 2:00:14 PM PDT
Angus Black says:
Where do you get this 20 percent coupon for BB&B?

Posted on Nov 20, 2008 4:03:20 PM PST
GotToHaveIt says:
"try a 20%coupon from BB&B and price match an online cost of $449. Total cost about $369.00"
Question: How do I get this price match of $449? From Bed, Bath and Beyond? Please explain more?

In reply to an earlier post on Jan 29, 2009 8:19:14 PM PST
CLP says:
Are you serious about a vacuum not going out in 5 years? I've had to replace many vacuums in my days...average to 1 a year! In fact one only lasted 2 months, the replacement lasted 6 months! If my Dyson last's 5 years, I'll be happy:-)

Posted on Apr 26, 2009 4:42:45 PM PDT
The 20% off coupons from Bed Bath & Beyond now do not include Dyson products :(

In reply to an earlier post on Jan 17, 2011 12:49:52 PM PST
I have had a Kirby Tradition for 31 years. Brought it in for repair maybe 5 or six times. The thing is a tank and you wont use all the parts. I bought from a neighbor that was moving for 150.00 and he paid over 1,000 back in 79.

Posted on May 3, 2011 8:16:48 AM PDT
K says:
BB&B does not do price match AND the 20% off coupons anymore. They will do one or the other.
FYI: this is on sale on amazon & at target this week for $399. BBB will price match it for you!
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Location: Cincinnati, Ohio

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