Customer Review

25 of 30 people found the following review helpful
1.0 out of 5 stars A piece of junk and no customer service, December 15, 2009
This review is from: Proctor Silex 62515 5-Speed Easy Mix Hand Mixer, White (Kitchen)
I bought this Proctor Silex mixer because I needed something fast and we live in a small town so I bought this at the local Family Dollar store. It was under $15 and I did not expect much but I did expect it to work more than a few times without dying and burning up right in the middle of a recipe. The thing practically caught on fire. We couldn't get the burning smell out of the house for hours. I emailed Proctor Silex which is actually Hamilton Beach. At first, they were acting like they were going to do something. Then they emailed me for the product number and series number. When I sent that, they said they could do nothing without a receipt and that without a receipt they would assume I had the mixer for over 6 months. They told me to cut the cord off the mixer and dispose of it in a safe manner. HAHAHAHAHA. I wrote and asked them if there was a danger in a burned up mixer turning back on by itself? I received no response on this one. Don't buy this product. It will not even last through a simple icing recipe. I am thinking of setting up a website just to tell people not to buy Proctor Silex/Hamilton Beach products. What a waste of money!
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Showing 1-1 of 1 posts in this discussion
Initial post: Jan 25, 2013 7:18:53 AM PST
Bueno yo tenia en mente compral este producto pero ya no ese comentario me iso reacional, gracias por ese comentario y si tiene en mente lo del sitio Web? Cuenta con migo
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