30 of 34 people found the following review helpful
= Durability: = Fun: = Educational:
This review is from: VTech InnoTab 2 Learning App Tablet - White (Toy)I have 7 children, by birth, foster, & adoptions and 1 grandchild. I have bought SEVERAL vtech products, & have always been pleased. I bought the innotab2 for my grandson's 3rd bday. BIG HIT. HE LOVES IT! I regret buying it...
1) Uses 4 AA batteries. They last about 2, maybe 3 days. You can purchase an AC or car power cord separately, but they have to be plugged in to function. WHY didn't they install an internal rechargeable battery that has a docking station to recharge while not being played with????
2) Uses a Stylus. Not even attached to the the Tablet... Seriously, a 3 yr old with a stylus... Lost most of the time... You get the picture...
3) His had a faulty USB port. When I called VTECH support, they said I could send it to them, THEN they would ship me a new one (would take about 15 business days - that's 3 wks) SO, they want me to explain to my grandson why he can't have his new toy for 4wks... (Kindle & Kuerig will send you the NEW product FIRST, THEN you return the defective one) VTECH's customer support is HUGELY lacking!
4) I sent VTECH an email about all these concerns. All I got was a computer generated reply (4x's) I am done with VTECH & will be buying no more of their products.
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Initial post: Dec 8, 2012 5:16:14 PM PST
Last edited by the author on Dec 8, 2012 5:17:28 PM PST
Anthony Higa says:
Here's a simple solution to all potential buyers:
1) It is clearly stated that the item uses 4 batteries. I'm glad yours last 2-3 days. Mine only 1 day. Also beware that this item can go through 4 batteries each day. Your best bet is to invest in rechargeables. Amazon has good deals on generic brand of rechargeables. The reason why TOYS still doesn't have fancy built in batteries that you can simply plug it in the wall to charge is because it will be heavy, and costly to make.
2) Innotab 2 has a built in hole in the stylus itself, and a hole in the innotab system. I do not know why Vtech doesn't just include the string to attach the pen. So if you are afraid your kid might loose the pen, just use a string and tie the stylus to the innotab. Leave enough length for your kid to be able to use the pen.
3) Sorry you had a defective item. If you bought this from Amazon and received a faulty product, don't worry. Amazon has absolutely the best customer service experience ever! I usually get my replacement of faulty item in two days, then a pre-paid return label to send it back. That's why I always shop Amazon.
4) Unrelated to this post: I also owned Innotab 1. What happened to Color and Pop? It disappeared in Innotab 2! That's a fun coloring book !
In reply to an earlier post on Dec 15, 2012 4:33:58 PM PST
Last edited by the author on Dec 15, 2012 4:38:21 PM PST
The best bet and cheaper in the long run is a Kindle. This V Tech nonsense just like the lock "Apple"has on their product whereas you have to purchase all apps and music only from their site , then with all the batteries its the worst deal for a kid.I never did see where it was advertised that the Innotab 2 was battery hungry ? never stated this and of course one has to purchase a power cord over and above. Kindle is more expensive in the short term but with adult supervision and many free learning apps Kindle has it ! By the way one is completely wasting their time trying to contact this company in regard to faults, they are the worst. I returned my sons to Amazon who as usual promptly and without question gave me a refund, way to go Amazon, brilliant customer service.
In reply to an earlier post on Dec 15, 2012 7:54:32 PM PST
We are thinking alike... I bought my 5 yr old a Kindle Fire for Christmas (and an Otter Box)... Can't wait for her open it!
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