Customer Review

91 of 102 people found the following review helpful
3.0 out of 5 stars Still waiting for a reply!, September 5, 2008
Verified Purchase(What's this?)
This review is from: iGo Power Tip for Original Amazon Kindle and Select Sprint Smartphones (Wireless Phone Accessory)
I emailed this company, confessed my ignorance regarding my order, and asked a pretty simple question:
"OK, I'm an idiot. I have a Kindle, and I bought the iGo power tip for it (as suggested by Amazon), but didn't quite understand that I also needed an adapter. Now that brings me to my question: If I typically use the wall charger that came with the Kindle, what is the advantage of the iGo power tip? Guess I thought I could 'charge' the tip and then use it to charge the Kindle when I was away from a power outlet."
Nothing I could find in the description told me an adapter was required, nor gave me any information as to the purpose of this item. Mybad for not doing more investigation prior to placing the order. The Customer Service Manager who fielded my email couldn't answer my question, said she'd forward my question ("I will check with sales"), and 10 days later I still have not received a reply, although I've twice reminded them I am waiting.
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Showing 1-10 of 10 posts in this discussion
Initial post: Sep 5, 2008 5:28:16 PM PDT
I am with you S. Osborne...the description did not mention an adapter. Now where in the dickens does one find an adapter that fits with the power tip?

Posted on Oct 3, 2008 12:29:13 PM PDT
ARP says:
I believe that IGO devices are sold at Radio Shack, e.g. They serve as a single adapter for multiple devices---the difference in voltage and plug configuration is provided in the make-up of the adapter or power tip, and there are any number of tip types available.

In reply to an earlier post on Oct 24, 2008 5:05:49 AM PDT
When you use the IGO to charge the Kindle how do you recharge the IGO?

Posted on Oct 25, 2008 9:52:50 AM PDT
Sean Dugan says:
I understand that you didn't know this didn't come with everything it needs but to think that this little tip could charge by it self made me laugh. I think what you are looking for is something like this: http://www.amazon.com/Emergency-Battery-Extender-Amazon-Kindle/dp/B00134BWDQ/ref=cm_cr_pr_sims_t

Posted on Nov 8, 2008 1:46:36 PM PST
S. Osborne & other commentors, I was exactly the same kind of idiot or victim of insufficient product description, as the case may be...I finally found a clear explanation by reading the "most helpful favorable review" for this product, but I had to read both his original review and his reply to a commentor before I got it. If you're still looking for info, try there. :)

Posted on Dec 25, 2008 8:01:43 AM PST
J. Gooding says:
I'm in the same boat. I bought the power tip and said "now what?" I went to a Sprint store foolishly thinking they could help me. The sales clerk was as puzzled as I am. Can anybody help us?

Posted on Jan 19, 2009 8:19:01 PM PST
Rane says:
*sigh*
"Works with iGo everywhere15, iGo auto15 elite, iGo everywhere, iGo wall, iGo auto and iGo dualpower accessory"

No, you don't "charge the tip." You attach the tip to the iGo power adapter and plug the adapter into the wall or the car (depending on the adapter), then you plug the tip into the Kindle. Then the Kindle charges just like it does with its regular power cord. The advantage of this system is that you can get tips for most (if not all) your devices, which means you have one charger for everything instead of having to carry several different chargers. It is good if you are on the go a lot.

In reply to an earlier post on Feb 14, 2009 6:45:49 PM PST
Jane says:
I think you're the only one who actually answered the original question! Thanks. It helped me.

Posted on Apr 26, 2009 6:59:17 AM PDT
A. Castillo says:
I am relieved to know that I am not the only "idiot" that bought the tip thinking it adapted to the wall charger that came with the Kindle 1.
Serves us right for not studying the matter further but I must agree that the explanation left a lot to be desired as far as clarity and it was probable written by a techno geek who assumed people had the base knowledege to know what the devise was for and how it worked.

Posted on May 3, 2009 3:11:09 PM PDT
D. Ulrich says:
I couldn't agree more....I am in the same boat.
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