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Customer Review

2 of 3 people found the following review helpful
2.0 out of 5 stars Defective Issues - Not for you if you are SERIOUS about your turtles condition, March 30, 2012
This review is from: Tetra 26445 Aquatic Reptile Heater, 100 Watt (Misc.)
I had bought this product almost 2 years ago and it worked for a few months until the light stopped turning on when it needed to warm up again. If I unplugged it and plugged it back in it would heat up for a minute and then shut off again. I used a regular glass heater instead and my turtle thankfully did not break it. Later I lost that heater when I moved into my new place and bought this product a second time as I figured it would save me some grief while I was away, and to my dismay it stopped working the day I bought it. I am not even bothering with service or returning it, normally Tetra is completely awesome with their products, but it's unfortunate they do not address this issue. I would suggest to anyone who is SERIOUS about taking care of any turtles that you invest in a better heating device (eheim has some I believe that are expensive but still well worth the money in the long run as they are digital and reliable) You can also get a regular glass heater and make-shift an outer casing for it, or even find a better heater than this one and put the plastic around it from what you got from this product. Essentially the idea is fantastic: my turtle only accidentally opened the plastic casing when she was very little and kept swimming on top of it, but since then she hasn't gotten the cover off (not that the product even works anymore) so the design works, it's the product's main feature that does not: the heating. It's cheaper to just make your own casing for a regular heater and check the tempurature every day before and after you get home and make sure it's the right temp. I've come accustomed to warming my room to the right tempurature so that my tank is appropriately heated (room temp = around 70-75 degrees in the water for me)
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