41 of 45 people found the following review helpful
Practical, tactical and easy to follow. Invaluable.,
This review is from: Managing Transitions: Making The Most Of Change (Paperback)
This books helps one get one's arms around the "soft" - but most difficult - side of change. I cannot tell you how many brilliant implementation plans fail because consultants and organizations did not plan ahead and take into account the material covered in this book. Checklists and clear descriptions help even the most analytical types understand the human side of change and tactics needed to make change successful. I recommend this book to all my friends - from McKinsey consultants to ministers and non-profit managers.