Customer Review

24 of 28 people found the following review helpful
3.0 out of 5 stars Warning iPad2 customers, July 29, 2011
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This review is from: Alesis iO Dock Audio Interface for iPad (Personal Computers)
I've heard from enough people now that their orders are arriving with the adapter - I'm happy with the product and the adapter.
You should ignore the following as it no longer applies:

The product did not contain the adapter for the iPad 2. Instead you have to fill in an online form and Alesis will ship you one "free of charge" in ** 4 to 6 weeks **. Alesis wanted to get it in your hands quickly so they shipped something you cannot use - bad choice guys.

I received the product 3 weeks after ordering an "in-stock" product with 5-day shipping. J&R's fault for selling the in stock version out from underneath my order. Long weekend excuses etc.

It finally arrived 20 days after the estimated delivery and now I cannot use it as it doesn't contain the adapter for the iPad 2.

I would much rather have been told about the incompatibility up front and not paid $200 for something I couldn't use for a couple of months!

Yes, I'm annoyed. Bad behavior from everyone involved.
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Showing 1-3 of 3 posts in this discussion
Initial post: Sep 22, 2011 9:45:16 AM PDT
Not sure if the above review is still accurate. There was indeed a a delay in delivery when IO Dock was first introduced - I ordered mine in July 2011 and received it a moth later but it CAME WITH iPad2 ADAPTER. It is nice piece of hardware although I have to say that (apart from Garage Band - which also is not perfect) so far recording apps on iPad are a bit of a toy thing. Still - nice hardware to have when traveling with guitar.

Posted on Sep 22, 2011 10:26:24 AM PDT
AndrewN says:
I now have the adapter. Alesis shipped it out promptly once I'd registered with them. Nice piece of hardware all up.

Posted on Jan 21, 2012 7:56:18 AM PST
Dr. Obvious says:
Just thought I'd add that I received my IO Dock last week, and it too came w/ the iPad2 Adapter.
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3.3 out of 5 stars (52 customer reviews)
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