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Customer Review

967 of 1,005 people found the following review helpful
2.0 out of 5 stars Useful for a number of chores in the kitchen--lousy warranty, December 26, 2003
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This review is from: Cuisinart DLC-10S Pro Classic 7-Cup Food Processor, White (Kitchen)
Update: Well, that didn't last long. The bowl broke at the handle (this is THIN plastic) and it's right back of where the shaft interlocks into the top for safety. So essentially, the unit is useless until I get a replacement bowl. I wrote to the manufacturer. We'll see how they respond to the three year warranty (and this is only after really five months of use, and not heavy use at that.) The "warranty" you have to send the bowl in at your expense AND return (that's not cheap) so buying a new one with free shipping is exactly the same cost as shipping it to Cuisinart. don't have to wait. I deducted some stars from this review as a six month lifespan on a workbowl with a useless warranty is not very good.

While I usually chop on a plastic cutting board with a big chef's knife, the Cuisinart makes several tasks a lot easier. Chopping cooked or raw meat is one. If you are making hash from leftover corned beef, a short burst in this food processor is the easiest way to go. For mixing certain pastry doughs (pie or pate brisee) this is also a very good item to have, although you have to be careful to go slowly and not over-process.

The one thing the Cuisinart does is heat up the dough if you whirl it around too much, so you have to be careful. And if you put too heavy a bread dough in, using the plastic bread blade, you can heat the shaft up enough to jam the blade onto the central post and that's a big nuisance. However, with these cautions, the Cuisinart is hands-down my favorite food processor and for shredding, slicing thinly or chopping, pretty much the best kitchen appliance for the job.

In particular, I like to make hummus and various vegetable soups like pea soup (from fresh peas.) These need to be blended, but I prefer the texture from the food processor over the stick blender on occasion. For example, if you are pureeing peas, and want to sieve them to remove the remnants of the skins, the food processor works well. Or if you want a less liquid consistency, the food processor has its advantages.

They redesigned the Cuisinart over the original to have a wider feed tube. The blade plates are detachable from the stem (that's different from the original from long ago as well, helps with storage.) I find the Cuisinart shreds and doesn't mash the shreds or slices. This is a very useful, all-around workhorse in the kitchen, especially for vegetable foods and pastry dough. This is my favorite version of the food processor. It does the job.
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Tracked by 10 customers

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Showing 1-10 of 15 posts in this discussion
Initial post: Nov 30, 2010 6:35:44 AM PST
Woz says:
I just did research on Cuisinart, as I own a food processor made in France and have raved about the customer service. Unfortunately, it looks like they are now manufactured in China or Costa Rica. Hard to pinpoint anything. I will think twice before buying another one. I'm tired of everything in the States being outprocessed.

In reply to an earlier post on Nov 30, 2010 3:45:56 PM PST
Joanna D. says:
I also am tired of nothing being made in the US anymore (except perhaps the Chevy Volt, Harleys and Winnebagos) but Cuisinart started out, I believe, as Robot-Coupe, which was somehow involved with a pair of MIT geniuses who liked to cook. They started Cuisinart and imported the Robot-Coupe from France.

Cuisinart first attained the special admiration of the cooking cognoscenti (I remember my gourmet and scientist professor in grad school absolutely going nuts for his new acquisition because it made pate choux) then it went widespread and competition set in, including KitchenAids (also made by Robot Coupe) and Sunbeam and other brands. Eventually, In 1988, Cuisinart was sold to a group of investors for $60 million. However by 1977, the manufacture already had been moved to Japan. After the 90's, manufacture apparently moved to where else, China.

I don't actually think Cuisinarts were EVER made in the US.

To their credit, Cuisinart still supports older machines and I can personally say that when I had a bowl crack around the openings where the locking lugs fit in, to hold it onto the motor base, they were most generous in replacing the bowl gratis.

In reply to an earlier post on Dec 1, 2010 7:46:10 AM PST
Woz says:
I had the same "gratis" experience with the same part. I wrote to the company in France, in English, and they still replaced that part! That is why I felt some loyalty to the company. My research came out with a few different answers than did yours, but bottom line is still the same. I'm still waiting for an answer from the company who now owns the rights to Cuisinart - Conair, as to exactly where the parts are manufactured, and then where they are assembled.

Posted on Jan 7, 2012 11:35:35 AM PST
Sara says:
can i make smoothies with this??

In reply to an earlier post on Jan 7, 2012 11:48:13 AM PST
Joanna D. says:
This really isn't ideal for smoothies. A better device would be a Magic Bullet or a blender--the blades are more suited to pureeing and pouring. You could probably puree fruit and juice, but I would not add ice.

Posted on Jul 8, 2012 9:26:39 AM PDT
N says:
I wish they had a section for people that have problems. It worked fine but after making something that required adding oil it won't turn on anymore. I made sure everything was locked in and there's nothing wrong with the outlet. I need help!

In reply to an earlier post on Jul 8, 2012 10:02:07 AM PDT
L. Rosenfeld says:
ive made something with oil before, it wasnt a lott though the mixture was only like 1/4 or 1/6 of the bowl height, and mine didnt stop working. On the internet Ive seen recipes for oil in a processor all the time, so I dont think that's what did it, you probably have a faulty one. You could also read through their manual it comes with, I remember there being a technical difficulties page. Anyway if you cant figure it out just call the cuisinart customer service as it comes with warranty so they should replace the bottom

In reply to an earlier post on Dec 16, 2012 9:48:23 PM PST
Mrs G says:
I know what you mean. My Cuisinart is 30+ yrs old and still is good. Original made in France.

Posted on Dec 20, 2012 8:41:00 AM PST
sid says:
Does this work with 240V 100Hz (European style) power supplies?

Posted on Jul 20, 2014 12:33:39 PM PDT
can one make humus with this? Does it make the chick peas smooth? Thank you.
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