Customer Review

8 of 9 people found the following review helpful
1.0 out of 5 stars Pretty watch but made like junk, August 17, 2011
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This review is from: Invicta Men's 8928 Pro Diver Collection Two-Tone Stainless Steel Automatic Watch (Watch)
I bought this good looking Pro Diver as a present for my son in law who never owned an automatic watch Two months later, the second hand fell off. I complained to Invicta. They told me to send it in for repair. The shipping and handling was almost $30 and that did not include the postage it cost me to get the watch to them. They kept the watch for 3 months, claiming that it had to be sent to Switzerland for repair. Nonsense, the watch has a Japanese movement and it would be cheaper to replace the watch then to ship it to Europe. When I got the watch back, my son in law had it for 3 more weeks and the bezel fell off. I had it repaired at a local shop for 10 bucks. This watch cost me more for shipping and repair then I paid for it in the first place. Furthermore, Invicta's customer relations and repair facilities stink.
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