Customer Review

5 of 5 people found the following review helpful
2.0 out of 5 stars Not the best, December 28, 2012
By 
This review is from: Timber Ridge Pellet Stove - 42,000 BTU, Model# 55-TRP10 (Kitchen)
We purchased a house with this model in it. So ours is about six years old. While it works fairly well, there are some design flaws. First of all, there's no ash pan, so you are forced to use a vacuum to empty the ashes. Due to the location of the igniter, when working, it only starts the fire about half the time. The hole it is in is easily filled with ash, so it has to be cleaned after every use. When it shuts down, and sometimes on start up, it wastes some pellets that have to be vacuumed out and discarded. With all the motors exposed to the room and no noise dampening under the cover, it is quite a loud device. Sometimes the control panel malfunctions. It will shut off immediately after being turned on or glitch after running for a few minutes. So it requires baby sitting.
Recently ours blew a fuse when the igniter broke. So we are manually igniting it at this point because the igniter is difficult to change. But, it apparently broke something else because it will occasionally completely shut off with an error code for no heat, which is unsafe. It used to leave the inner blower on in these situations. So now it sometimes starts smoking up the room.
So I am on this site looking for a replacement. Keep in mind that this model sells under a variety of names and manufacturers.
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Showing 1-1 of 1 posts in this discussion
Initial post: Nov 22, 2013 10:42:42 AM PST
Last edited by the author on Nov 22, 2013 10:43:25 AM PST
jmoonx14 says:
I have the same stove (identical but labeled under Englander's) and have all the exact same problems. It is 7 years old. Igniter went out in the second season, it is as loud as a steel factory, often fails to run in the first minutes of startup with the no heat error code, and the thermal sensor requires outrageous heat to signal the controller that the stove is ready to heat (this means the blower doesn't turn off and cool the stove/heat the room until it is almost in meltdown). I wouldn't leave this stove alone for more than a trip to the refrigerator without worry of a house fire. There are better stoves out there for much less money.

What this stove needs without a doubt are the following: An option to turn on the blower fan manually to prevent overheating while the temperature sensor is malfunctioning (common problem), an igniter that works for more than a season or two, high quality gaskets for the blower and burn pot because replacing them every year is ridiculous, and side access panels for replacing all the sensors and parts mentioned before.

Note: There is one side access panel but it is only good for the exhaust fan blower assembly. Accessing the back panel requires disconnecting the exhaust pipe and moving a 400 pound stove on the floor. This is unacceptable to do every year for the maintenance this stove requires. Any savings gained with this stove will be lost in annual replacement parts.
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