Customer Review

72 of 91 people found the following review helpful
2.0 out of 5 stars Great Design----Horrible quality, September 3, 2012
This review is from: Panasonic VIERA TC-L47DT50 47-Inch 1080p 240Hz 3D Full HD IPS LED-LCD TV (Electronics)
I purchased this TV last week, the design caught my eye, I really like the style of this TV. The colors and brigtness is really good compared to my previous panasonic plasma, however it has several flaws:

Cons/flaws:
- TV shows yellow hot spots on the bottom of the TV, I guess they made it to slim and thin, so the backlight LED's leak
- Black levels are not very good, TV shows dark grey in black scenes, should be inky black
- TV has flash light effect, and severe lighting issues, especially when viewing at night or on a dark screen
- TV has a large white cloud hot spot on the right/bottom corner, not severe but totally annoying
- TV developed a blue/yellow line in the middle of the screen, which changes colors from time to time, it's blue right now and creates a thin blue line on the screen. I contacted Panasonic support and they have a technician coming next Friday to try to fix it. I'm thinking the display is bad.

Pros:
- Great Desgin, thin bezel and only weighs about 28 lbs
- Color accuracy and picture clearity are great

I really like the design and the color and clarity of the TV, so I will be giving Panasonic a chance to fix the issues with the blue line on the screen and the yellow hot spot leaks, before I decide to return the TV, since I got such a great deal for the TV. I purchased for $800.00, it's definitely worth it without the problems, but it is definitely not worth $1,300 dollars. No way.
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Comments

Tracked by 3 customers

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Showing 1-10 of 11 posts in this discussion
Initial post: Sep 19, 2012 7:56:41 PM PDT
Napski says:
Was it ever fixed?

Posted on Nov 26, 2012 12:25:10 AM PST
B. Wright says:
According to the information I have read, this Viero TV is an edge-lit TV. There are two types of LED lighting technologies available (edge lit and back lit). Back lit technology gives more uniform and bright colors with solid black levels usually without edge light bleed. Edge lit TVs tend to be more washed out with muted colors, poor black contrast levels and have edge light bleeding.

The reason people generally like edge lit technology is that the display panel can be very thin (usually a quarter of an inch or sometimes less). Back light panels require more thickness to hold both the LCD pixel panel and the back lighting system and these can be several inches thick. When purchasing panels, it's always best to know which technology it is that you've bought into. Some edge lit panels are better than others, but the fundamental technology is the same and the fundamental flaws will be the same (some panels are somewhat better than others). Back lit panels give the brightest colors and the deepest black levels for an LED/LCD panels. The only other panel technology that offers better black levels and more vibrant colors is OLED which requires no lighting system at all as each pixel is a microscopic LED. The difficulty with OLED is that the blue levels don't hold up over time, but OLED panels can also be very thin.

Good luck.

Posted on Dec 11, 2012 12:19:38 PM PST
Scott says:
I had thought the same thing until I called Panasonic. They walked me through the adjustments and got me familiar with how to tweak the picture. I now have the best picture I could possibly wish for. I LOVE this TV!!!

Posted on Dec 21, 2012 5:40:05 PM PST
Luke says:
Its almost 4 months since your review. Did Panasonic fix their defective set? Do you still give it 2 stars or would you reconsider after some time with the set now?

In reply to an earlier post on Dec 21, 2012 5:44:45 PM PST
Luke says:
Hey Scott, would you mind sharing your settings that Panasonic walked you through? Do you have a black screen or a gray screen in dark scenes? Still tweaking mine while Im within my return period.

In reply to an earlier post on Jan 7, 2013 2:36:25 PM PST
Luke what problems have you experienced/are trying to fix?

In reply to an earlier post on Jan 28, 2013 11:04:42 AM PST
Ao what did they tell you to do? Please share so the rest of us can enjoy as well.

In reply to an earlier post on Feb 24, 2013 3:22:52 PM PST
Omar Zeciri says:
Sorry, no panasonic refused to fix it since it was purchased from warehouse deals as used or return. I got a refund.

Posted on Jul 17, 2013 8:29:16 AM PDT
H. Collier says:
Hmmm that's really odd you had all these issues with your DT50, ours is amazing and not a single flaw or problem with it so far and we got an amazing deal on it too, maybe you got a lemon? It happens every so often a single TV or two slip through and have some problems, but we've had none of the issues you've mentioned on ours and its the most amazing best picture, incredible 3D TV and the picture is better then any I've seen so far, and the 3D viewing is so realistic and deep on native 3D movies and other programming that we've been waiting for the price to drop again to buy a second one for our daughters game room.... We originally paid around $850.00 and got free two day shipping and bought the four year extended protection plan with it, three days after we got it delivered I went to amazon to see about ordering a second one and the price was down to $702.00, it was a Saturday early afternoon so I went to my account and filed the low price garantee refund request and by the next day which was a Sunday amazon had already refunded the difference between current price and the price we paid which was a difference of about $146.00 so on a weekend and in less then 24 hours amazon had refunded the difference to our account so not only is this an amazing TV and we got it for a great price from amazon but they refunded our money in record time on a weekend no less... Anyway sorry you've had problems with your TV but hopefully they will take care of you and you'll love and enjoy yours as much as we do ours, there is one slight problem with the TV, well not actually the TV itself but the wall mounting screw holes, the TV didn't come with screws for wall mounting as others have in the past, and its hard to find the correct screws to mount the TV to our TV stand that has the TV life that lowers the TV into a cabinet when not in use and raises it when you want to watch TV and I can't find the correct screws to mount the TV as of yet? We've had the TV for several months now and not a single performance issue yet and we don't expect to, oh also about the comment you made about the blacks, well ours has amazing black and shades of black reproduction and can be set to a couple different levels and it depends on what were watching but we simply change the setting when needed

Bill C

In reply to an earlier post on Jul 17, 2013 8:39:35 AM PDT
H. Collier says:
Oh man that blows, I almost never will buy used or return electronics because often the items are returned because ofrpblems with the items, its rare you get an item that was returned just because the original buyer decided they wanted something else or found it cheaper or some other reason where the item is actually in perfect 100% proper functioning condition but more times then not the items are returned to to flaws or malfunctions or similar problems so I always try to buy new first quality electronics, and almost never buy refurbished because they typically only give a 60 to 90 day warranty instead of a full one or two year factory warranty and with prices as high as they are for these items I need the full factory warranty and an option to buy extended service plans as we did with our DT50 so its fully covered for five years... Anyway good luck and sorry you got a bad set because most end up extremely happy with their Viera DT50 televisions

BC
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