Customer Review

3 of 3 people found the following review helpful
5.0 out of 5 stars Psychological solutions for managing change initiatives, August 6, 2012
This review is from: The Pivot Point: Success in Organizational Change (Paperback)
The Pivot Point provides answers for why the majority of organizational change initiatives fail. Victory Grady and James Grady apply psychological insights about individual behavior to address organizational challenges. To remain competitive in today's world, businesses and NGOs need to change frequently. Employee resistance to change is normal. Anxiety can lead to lower morale; frustration can cause loss of productivity; employees can stop caring and motivation suffers; anger can cause conflict. As the Gradys note the consequences can include sabotage, absenteeism and higher turnover. I've consulted for large corporations where employees mourn the loss the "good old days" even though those times were not good at all. This book is a valuable tool for addressing the psychological dynamic in change initiatives. I highly recommend it.
Ford Rowan
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