1 of 1 people found the following review helpful
Hot topic, great insights,
This review is from: Tactical Transparency: How Leaders Can Leverage Social Media to Maximize Value and Build their Brand (Hardcover)
I've had the pleasure of hearing John Havens speak at various seminars and panels in New York. That background has been extremely useful in building our start up, ShortForm.TV. I'm glad everyone else now has the opportunity to tap into John's and Shel's insights on initiating and maintaining a dialogue with customers. This knowledge is critical to all of us now since, as the authors say, "the toothpaste is out of the tube!"