Customer Review

20 of 25 people found the following review helpful
3.0 out of 5 stars Great movie, Bad DVD/unplayable, February 25, 2008
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This review is from: North By Northwest (DVD)
The movie itself is excellent, and the way in which the DVD was made as for menu was fine, BUT, there appeared to be a problem with the manufacture of the DVD disc itself.
I purchased the movie and watched it, but right at the middle of the film (during the auction house scene) the DVD would become unreadable, with only bits of sound or a refreshed frame here and there. The unreadable nature continued for all chapters to the end of the movie (thus, the second layer was unreadable, as the first played perfectly). I returned the disc for replacement, and the second DVD had the exact same flaw at the exact same time. Thus, a manufacturing defect. Problem reproduced on 2 DVD players, and in a new computer as well.

Good movie, good menus, bad discs.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: Mar 7, 2010 8:11:11 PM PST
Last edited by the author on Mar 7, 2010 8:12:17 PM PST
TIDAL WAVE says:
Was this the 50th Anniversary Blu Ray DVD?

Posted on Jun 28, 2011 4:12:04 PM PDT
Last edited by the author on Jun 28, 2011 4:13:08 PM PDT
wvLeggett says:
Try cleaning the disk with a quality cloth. I find this often solves of problem. Disks will freeze up with the slightest smudge on the playing side of the disk.

In reply to an earlier post on Jun 30, 2011 5:27:10 PM PDT
T. Graf says:
I know about cleaning smudges, but this happened with two separate and brand new DVDs from Amazon. The first layer would play perfectly, but at the exact same time on both discs (midpoint of the movie when the DVD player starts reading the second layer) the movie would be vertially unreadable. I think it was a flaw in the disc assembly causing the second layer to be unreadable.
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