Customer Review

29 of 32 people found the following review helpful
1.0 out of 5 stars Close, but no cigar. Poor reiiability. Broke after 6 weeks., March 22, 2012
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This review is from: IncrediSonic Ultra Play IMP150 - 1080p Full-HD Ultra Portable Digital Media Player For USB Drives and SD/SDHC Cards (Electronics)
Device worked great at first, did everything I wanted. Played baseline profile AVC MP4 files fine. I was using for kids, connected via composite (A/V) port. It worked great for 6 weeks, then composite port just stopped working. HDMI port still works, but A/V won't output a valid signal. Funny thing, composite port will work if I connect HDMI in addition to the composite - so both are connected to a TV, but the TV is set to display the composite. Disconnect the HDMI, and the TV goes blank.

Tested composite port with multiple TVs, both CRTs and LCDs, and with different cables, so appears port just went bad. It initially worked fine (and it is set to NTSC, not HDMI, not PAL). Also tried resetting settings, no luck.

The build quality is very good, case seems to be aluminum. Remote is clunky to use. Menu system is OK, not great but good enough. Device is very small, which is nice.

Timing was perfect, goes bad after 6 weeks, just beyond Amazon's return window. No manufacturer warranty - no information about who makes this in the packaging, and no IncrediSonic presence on the web. I also found this device on the UK Amazon site, sold under a different name, and multiple reviews there also stated it stopped working after 6 weeks. Coincidence I guess.

What good is cheap if it only lasts 6 weeks?
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Showing 1-2 of 2 posts in this discussion
Initial post: Mar 23, 2012 8:54:36 AM PDT
Hi,

we are the authorized re-sellers of the Incredisonic IMP150

we are really sorry to hear about your malfunctioning unit, we are here to hep you! we would like to issue a warranty replacement unit to you,

please contact us at closeoutsmaster@gmail.com and we will take care of this matter for you, We believe every customer needs to get special attention as if

they were our one and only customer, and we will do anything we can to please our customers,

Sincerely
Customer support

In reply to an earlier post on Aug 15, 2014 11:35:27 AM PDT
IncrediSonic Ultra Play IMP150 - HD TV Digital Mini Media Player - 1080p - Play any file from USB HDDs/Flashdrives/Memory Cards
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