Professional restaurant supplies Spring Reading 2016 Amazon Fashion Learn more Discover it The Jayhawks Fire TV Stick Grocery Made in Italy Amazon Gift Card Offer out2 out2 out2  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors Kindle Paperwhite UniOrlando Shop Now SnS
Customer Review

8 of 10 people found the following review helpful
5.0 out of 5 stars Wonderful Customer Service, September 28, 2012
Verified Purchase(What's this?)
This review is from: JLab JBuds J6 High Fiedelity Metal Ergonomic Earbuds Style Headphones (Honeysuckle Pink) (Electronics)
I had a small issue with my headphones and noticed from the website that they had a 1-year warranty. Because I bought them on Amazon, I had no idea what my serial number was as I opened the package and threw all of the contents away immediately upon delivery (Try and save that information by he way)... Anyway, I called the number on the web and got a general mailbox. I left a message and thought "Great, I am never going to get help". Someone called me back within 5 hours. I was about to walk into a meeting and asked if I could call him back. Not only did he say I could but he gave me his direct line.

They were able to resolve the issue within 24 hours of my original phone call and he even issued me a new serial number and registered it for me for my existing product. They processed my claim immediately and worked diligently to replace my pair without delay.

This company is so friendly and easy to deal with. A lot of the time, its the customer service that makes the experience and this company is no different. Not only do they have top quality products, they are also easy to work with, I recommend their products to anyone.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]