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Customer Review

9 of 9 people found the following review helpful
2.0 out of 5 stars Item not as pictured; grip head not satisfactory, August 26, 2012
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This review is from: CowboyStudio Complete Reflector System with 40-Inch x 60-Inch 5 in 1 Photo Studio Reflector Panel, Reflector Arm Holder and Light Stand (Electronics)
This item can really be broken down into both its parts:

1) The Reflector Disc
2) The Stand / Grip Head

The first part of the item is great. The reflector disc is MASSIVE and worked wonders as a diffuser for hard light. It folds up into a compact disc for easy stowing.

It's the hardware that is far below satisfactory. The stand is fine, it's obviously not top quality, but it's very easy to use and works very well if used in conjunction with a few sandbags. I have no complaints with the stand, none more than are already touched upon by past reviews.

What is most disappointing is that the arm / grip gear is completely different than what you see pictured. The gear head, for one, is not dual as shown in the pictures. It's a single grip gear head and, as a result, can hardly support the weight of the arm and reflector. The weight of it all falls on one screw, and since the grip head is made out of plastic it appears it's only a matter of time before the plastic gives way and cracks.

The reflector arm is also black, not silver, but that hardly is noteworthy since the bulk of the item is hid behind a massive diffuser.

Eventually, I just couldn't use the arm because it wasn't stable. It was nearly impossible to adjust the angle of the reflector because the arm was giving way to the weight of the disc.

Amazon, as always, came out like a champ and refunded me half the order since there was no replacement in stock. I can't say if this was a bad batch that slipped by QC; however I did order TWO of these and BOTH had this problem.

Buyer Beware.
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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 27, 2012 8:43:44 PM PDT
Dr. Bob says:
I just today received the stand and reflectors and exactly the same problem. The stand itself is decent but the grip gear is single not dual as it shows in the representation, there is an imbalance in the single grip gear that will not stop the reflector from dropping. So other then the reflectors the unit is useless. Also be sure you know how these stands go together there are no instructions.

In reply to an earlier post on Apr 2, 2014 11:20:12 AM PDT
Jeffrey S says:
I received the same thing, the grip is a single and there is no way it will hold the support rod. UGH!

Posted on Feb 23, 2015 6:41:11 AM PST
Garry Nonog says:
This comment is spot on. I have the same problem with the instability of the stand and weak grip head. I will be contacting Amazon for a refund like you did.
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