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Customer Review

58 of 63 people found the following review helpful
4.0 out of 5 stars A nice unit overall., November 25, 2007
Verified Purchase(What's this?)
This review is from: APC BACK-UPS RS BR1500LCD 1500VA/865W UPS System (Discontinued by Manufacturer) (Electronics)
Let me start by saying that this is a very nice UPS. It offers okay runtime, lots of outlets and the LCD display is an outstanding feature. I'm the IT director at a medical facility and have been using APC products for many years, supporting critical servers, network gear and desktops, and have always been pleased with their products.

I bought the BR1500 because my local phone company replaced the copper phone wires to my house with fiber optic cable. One downside of doing that is that the copper wire carried its own low voltage power, which is why a phone that didn't need to be plugged into an outlet would continue to work if you lost power. The fiber optic doesn't do this. To compensate, the interface between the fiber optic connection and your interior phone wiring has a small lead acid batter that they claim will keep the interface running for four to six hours. When we lose power, it's generally for at least 12 hours, and the last time was for two and a half days.

So I ordered the BR1500 and set it up to feed power to the fiber optic interface. The UPS reports that the interface is drawing 15 watts and that it will power it for 258 minutes (4.3 hours). Now I have roughly eight to ten hours of runtime, which is not as much as I was hoping for. What I thought I would do is buy a second battery and have one on the shelf, changing them out every few months so that the one on the shelf has a fairly fresh charge. Then if I lose power and deplete the battery that's currently installed, I could swap it out with the spare.

The documentation that comes with the BR1500 says the unit uses a replacement battery part number APCRBC109. I searched on the APC website for this part number and found nothing. I emailed APC tech support and got a reply that said "I am afraid to say that there is no replacement battery option for BR1500LCD. If the battery needs to be replaced the whole unit needs to be replaced.

Since then, replacement batteries have become available, so this is no longer an issue.
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Showing 1-10 of 11 posts in this discussion
Initial post: Dec 14, 2007 10:46:16 AM PST
Obadiah says:
Good comments, but I wonder if this is a relatively new product in APC's line up. If so, then there really is not a pressing need for the company to stock replacement batteries yet. Assuming that each battery lasts anywhere between 3 to 6 years, then it would seem counterproductive and costly for the manufacturer to warehouse batteries that may sit around for quite a while and go bad. As a consumer I want a fresh battery and I assume APC will ultimately offer a replacement. I appreciate your bringing up the point of a lack of a replacement battery for this model.

In reply to an earlier post on May 13, 2008 7:30:41 PM PDT
Last edited by the author on May 13, 2008 7:33:58 PM PDT
M. Giraitis says:
Obadiah is precisely correct. Every Back-UPS sold by APC these days has a user-replaceable battery. The LCD versions of the 1300 and 1500VA RS and XS series units have only been on the market for about a year. Given these units all carry a 3yr factory warranty, and that the typical lifecycle of those batteries is 3-5yrs, APC is not stocking any APCRBC109 units as yet.

If there is the unlikely chance your battery is defective or fails while you're in warranty, APC will replace either just the battery (when it goes into mass production) or (at the time I write this) replace the entire unit.

Either way, you will be brought up and running with their advance replacement service. They ship out the replacement battery or entire UPS first. Only when you're back up and running do they expect the failed UPS to be returned. If only the battery is replaced, a label is provided to get the unit shipped back for recycling for free.

Posted on May 12, 2009 9:33:29 AM PDT
Moonboss says:
Looking at the APC site, there are replacement batteries now available -- model APCRBC109

Posted on Jun 10, 2009 4:16:04 PM PDT
wjtaylor says:
I just spoke with APC today, and these are scheduled for release in July 2009. They are listed with a price on the APC web store, but are not scheduled for delivery yet.

Posted on Jun 27, 2009 4:00:01 AM PDT
[Deleted by the author on Jun 27, 2009 4:01:23 AM PDT]

Posted on Sep 3, 2009 3:50:41 PM PDT
Robert says:
The APCRBC109 batteries are now available at the rather unfriendly price of $79.99. Shipping adds another $7 - $12 depending upon location. However, they are now available which was sufficient for me to purchase the unit.

Posted on Oct 22, 2009 4:25:07 AM PDT
Last edited by the author on Oct 22, 2009 4:32:45 AM PDT
M. Hammer says:
Dear RN French, Your comment about lack of replacement batteries couldn't be any further from the truth. It's because the replacement batteries are so cheap and readily available that I chose to do a review on this product. This unit takes both 12v 7.5ah and 12v 9ah batteries. It uses the most common battery of those specs. I personally picked up 4 12v 9ah batteries for $60 shipped. I have 3 UPS units that use these batteries, and I will only buy units that can take them. Ask anyone who has used UPS units for a few years and you'll instantly know that battery replacement is just a matter of time. Every UPS unit I have purchased is still working, even though one is on its 3rd set of batteries. APC usually makes it where the batteries are almost as expensive as replacing the unit! Luckily, such isn't the case with these units. Look for "RBC24" on google, you'll see them everywhere! RBC2 and RBC40 are also the same size, but 7.5ah. I upgraded my older unit that had 7.5ah batteries with the 9ah units for longer run time!

Posted on Mar 23, 2010 8:31:17 PM PDT
ZTT Fan says:
APC RPC109 batteries are now available from a wide variety of vendors, making the original poster's comments moot now.

In reply to an earlier post on Mar 23, 2010 8:32:01 PM PDT
ZTT Fan says:
If you think $80 for a battery is expensive, you've never replaced the battery on older APC UPSs, which often ran well over $100.

Posted on Sep 2, 2010 9:50:18 PM PDT
gadgetmaster says:
APC Replacement Battery Cartridge #109 is available here on amazon (through buy.com) 64.24 with free shipping
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