Customer Review

3 of 5 people found the following review helpful
1.0 out of 5 stars Black peice fell off!!!, January 27, 2014
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This review is from: REACTOR Men's 60001 Prism Two-Tone Bezel Watch (Amazon Exclusive) (Watch)
The black ring around this watch fell off only after a few weeks!!! Very disappointed - as the quality otherwise seems to be ok, but now the watch just looks like it's missing a peice.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: Mar 18, 2014 6:45:32 AM PDT
What about the warranty?

In reply to an earlier post on Mar 28, 2014 5:41:12 AM PDT
D. Scott says:
Reactor has the best Customer Service of any company I have ever dealt with. I guarantee if you call them, they will take care of this issue with no hassle. I have my Prism on the way right now and it will be the 5th Reactor to add to my collection. Reactor is second to none.

Posted on Apr 7, 2014 4:21:10 PM PDT
Last edited by the author on Apr 7, 2014 4:21:34 PM PDT
Ms. Feldman, by all means please contact us (Reactor) and we will get your watch fixed right up for you. Our warranty is very comprehensive and the issue you experienced clearly should never have happened. All our contact info can be found at http://reactorwatch.com
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4.5 out of 5 stars (32 customer reviews)
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