1 of 3 people found the following review helpful
This is a great company,
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This review is from: Lodge Color EC6D43 Enameled Cast Iron Dutch Oven, Island Spice Red, 6-Quart (Kitchen)
I purchased the Lodge 6-qt Dutch Oven back in April of 2010 and just before Christmas of 2011 it developed a tiny pit in the interior enamel. I contacted Lodge a few weeks later and they asked that I send a photograph of the problem. They replied within less than 24-hours that they would be happy to replace the unit and I received it today. I love this oven and was heart broken when I saw the pit. I couldn't have asked for anything more from a manufacturer. Their customer representative, Janice Patterson, was incredibly helpful, told me all of the steps I needed to do and what I needed to send them.