I have had the same problem with the KRUPS brand kettles. THey all have developed leaks at the handle. Now I am finding after reading reviews of different brand kettles, that this is a common problem. The Krups were not cheap. One lasted more than two years, but the other two leaked bad after about a year each.
The metal kettles get complaints in the reviews of bad metalic taste due to a chemical used in manufacturing.
I hope someone develops a better kettle that doesn't leak, doesn't present a great fire hazard and is designed with safety in mind, and is made to last without charging a small fortune.
I would not recommend the Krups brand after 3 leaky ones.
After much research, I realized that all of these electric kettles, including the more expensive ones have complaints of leakage or not working after a short time or becoming a fire hazard w/ faulty electrical issues.
I found a Cuisinart on Amazon for $66.00 New w/ a 3 year warranty, but after researching exactly what that warranty entailed, I found that they expect buyer to pay shipping costs if something goes wrong w/ it and also ask for $5.00 if buyer wants a speedy resolution to the problem.
So I found the exact same Cuisinart Kettle on Ebay Buy it Now for $57.00 with the added offer of a 3 year warranty by SQuare Trade for $11.00. So I bought the Kettle and the 3 year warranty for $68.00.
With Square Trade warranty, they will provide a post paid package slip to mail your item back for either repair or replacement. Bascially, this is a great deal, because instead of replacing an electric kettle every year for abotu $58.00 if I bought the Krups replacements, I am spending about $23.00 / year which includes a 3 year warranty on a $57.00 NEW Cuisinart brand kettle. That is cheaper than even buying one of the lower priced kettles on Amazon which often don't carry a warranty or only have one good for 3 months or 1 year and BUYER pays postal feels to get it fixed.
Please note that none of these electric kettles listed on Amazon are without complaints such as leakage, electrical issues, or just stopping altogether and having to discard.