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Customer Review

110 of 112 people found the following review helpful
3.0 out of 5 stars Magellan 3200 VS TomTom LE, November 25, 2007
This review is from: Magellan Maestro 3200 3.5-Inch Portable GPS Navigator (Electronics)
I purchased both the TomTom LE and the Magellan Maestro 3200 and was undecided as to which unit to keep. So, I decided to open them both and try them out. After reading numerous reviews/opinions from owners of these two devices online, I finally decided to keep the TomTom LE. My
reasons for this are:

1. Customization...I feel the LE is more customizable. What I mean by this is it had more options such as itinerary planning, changing guidance voice, `help me' features, display features, etc. I just felt after using both that the LE had more options/features compared to the 3200. I like being able to have as much control of my GPS as possible and being able to alter multiple settings which the TomTom proviced.

2. Mapshare...In my opinion, this is one of the best features of the TT LE. Allowing you to edit the map and share/get updates from others is a wonderful tool because it allows you to keep your map current. The other nice thing is that the LE comes with a USB cable already, while the 3200 does not. You may have the USB cable needed for your 3200 at your house already, but if you don't, it'll set you back a couple more dollars on top of your $169.99 price tag.

3. Navigation...When I took both units out to test, they both navigated me to multiple places equally well. There were times when the 3200 took me to a faster route as opposed to the LE, but for the most part, both were able to find locations in an equal manner. I found that the TomTom was able to reroute just as fast if not a little faster than the 3200. What I do like about the 3200 is the fact that it tells you what side your destination is on when you are about to arrive; the LE does not have this feature from what I've noticed. Another feature that I liked better about the 3200 is the display while navigating. It seems more organized and better overall compared to the LE; for example, right before a turn, the Maestro goes into a split screen type of mode. I haven't downloaded the newest TomTom map yet, but in terms of routing and navigation, both worked great. Picking up satellite reception wasn't a problem with either unit as well. I was able to get strong signals indoors and outdoors.

4. POIs...After searching through the POIs in both units, it seemed like the LE had a more extensive selection. There were a lot of POIs I found in my LE that I wasn't able to find in the 3200. Both units show information of the POI such as the name, phone number, and address. However, I believe the 3200 did a better job of organizing the POIs. If you're missing a POI, or if you need remove a POI, it is much easier to do this on the LE.

5. Customer service...While I have not had to call either companies yet, I have read a lot of negative comments regarding Magellan's customer service. This is one of the most important aspects to me when I buy a product because I always want to make sure that my problems will be resolved quickly and professionally if they ever arise. As for TomTom, I read negative comments as well, but not nearly as many as Magellan. In terms of customer service, my research has lead me to believe that in terms of customer service:
Garmin=Excellent TomTom=Average Magellan=Poor

To sum it up, I chose the TomTom LE because it seemed to offer more for my money. While it did provide Teleatlas maps as oppose to Navteq, both the 3200 and the LE seemed to be equal in terms of navigation/map accuracy. To be honest, I felt the 3200 was more user friendly. The menu is easier to navigate through in my opinion, and is better suited for a first time GPS user (The menu icons looked better in the 3200). I also think that the 3200 came with a better suction mount than the LE. The Maestro is slimmer than the LE which makes it look a little nicer, but that's just personal preference and not something that was really much of a factor for me. Both units have a pretty short battery life when compared to the Garmin units (3200= 3 hours; LE= 2 hours). In my opinion, if you want something that gives you a lot of freedom to customize and you're pretty good with technology, go with the LE. If you want something a little simpler to use, go with the 3200.
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Showing 1-1 of 1 posts in this discussion
Initial post: Dec 26, 2007 8:55:05 AM PST
D. Dwyer says:
Good review. At first I was thinking it was turning into a review of the TomTom LE but it ended up being a good compare & contrast writing of the two models. Thanks.
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