Your Garage Best Books of the Month Amazon Fashion Learn more Discover it Adele Fire TV Stick Patriotic Picks Shop-by-Room Amazon Cash Back Offer roadies roadies roadies  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis UniOrlando Best Camping & Hiking Gear in Outdoors
Customer Review

28 of 34 people found the following review helpful
1.0 out of 5 stars QC Issues, Complete Disappointment, March 7, 2012
By 
Verified Purchase(What's this?)
This review is from: Steve Madden Women's Troopa Lace-Up (Shoes)
When I first got these shoes, they were the wrong size. I'm actually glad I got these first, because they were of good quality, and allowed me to differentiate the boots I received later, which were very poorly made. The ones I got first (the good ones), had even soles, precisely cut leather, even stitching, and leather that felt substantial. The replacement I got was anything but. The soles were bumpy, and the rubber was cut very crudely such that there were many splinters along the sole (this is NOT acceptable given the price of these boots). The leather and stitching was a joke. I couldn't find any area on the shoe where the stitching was parallel to the edge of the leather for more than an inch. The leather wasn't positioned well either, and it'd bunch up at the sides even when not worn. I've read somewhere that Steve Madden shoes are supposed to be made in China, but the replacements I received (I actually returned these TWICE hoping my first replacement was a dud) were all made in Mexico. My best guess is that Steve Madden has been sourcing from different factories, and some of these places have ZERO quality control. There were also areas on the boot where a bunch of stitching overlaps, and I could see little brown beads at the ends of the threads where the factory worker likely burned with a match. Again, NOT OK. If you're going to charge $100 for these boots, you better make sure the thread ends are tied properly. Or if you're going to cheap out at least don't make it so blatantly obvious. I have fake leather boots I've gotten for way cheaper and even they haven't stooped so low.

Another funny thing. If you look up these same shoes on endless, the most recent reviews complain about their complete lack of quality too, so I know this problem isn't just limited to Amazon.

Bottom line, Steve Madden is CHEAP. Not cheap in price, ironically, but when it comes to material and labor, you bet they're cutting costs any way they can. Appalling quality, both in material and workmanship. Never buying from this brand again.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]