Customer Review

23 of 24 people found the following review helpful
1.0 out of 5 stars Beware of the zippers, April 1, 2012
This review is from: Travelpro Luggage Crew 8 26 Inch Expandable Rollaboard Suiter (Apparel)
I purchased this bag last October before a week-long trip to Atlanta on business. After the non-stop flight, I arrived to find the front pocket zipper pull had pulled off. Fortunately, I had not packed anything in that compartment.

When I returned from the trip, the store exchanged the item for me. The next trip I took was in March. Non-stop flight again, this time to Portland OR. Same problem. Only this time, I did have belongings in the pocket. I don't know how, but the belongings managed to stay in the pocket, only just barely. This was not demanding travel, by any means. A single trip on a plane should not result in this sort of problem.

I have subsequently learned that this is apparently a purposeful design by this company. They want the pulls to break away, rather than causing more damage to the bag. Well, I have never had this sort of problem on a suitcase, including cheap stuff bought at the local outlet stores. If I cannot trust the zippers on a suitcase, I can't use the suitcase. I won't risk putting something in a bag that is designed to break open at the slightest provocation.
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Review Details

Item

4.2 out of 5 stars (24 customer reviews)
5 star:
 (17)
4 star:
 (2)
3 star:
 (1)
2 star:    (0)
1 star:
 (4)
 
 
 
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Location: Near Boston, MA

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