6 of 34 people found the following review helpful
XBOX WAS SCRATCHED!!!! ***CAREFULL***,
This review is from: Xbox 360 250GB Holiday Value Bundle (Video Game)
I just bought this bundle brand new from the official amazon supplier. It was in box, everything wrapped, etc. Yet when I looked at the console when i took it out, I noticed there was a giant gash in the front of the console, spreading from the "XBOX 360" symbol on the disk tray all the way down to the end of the faceplate. WTF! Why would my brand new console have such a blatant fault! I'm so displeased with Amazon and Microsoft. It's my birthday present and I was hoping I would actually get a quality product which I PAYED FOR. So disappointing. Not sure if I will send it back because I JUST UNPACKED IT. Not to mention the time it takes to get a return shipping label, etc. etc. etc. Don't buy this from Amazon. Go to a local retailer.
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Showing 1-6 of 6 posts in this discussion
Initial post: Nov 10, 2012 6:45:24 PM PST
Last edited by the author on Nov 10, 2012 6:46:15 PM PST
What a pointless post that means nothing.
Contact Amazon, get a return label, get a replacement.
Oh, and get a dictionary. Hopefully you PAID for it.
In reply to an earlier post on Nov 13, 2012 3:01:18 PM PST
R. HECTOR says:
Just got mine delivered today and like this buyer, mine is also scratched up. I don't blame Amazon.... this is 100% Microsoft's poor quality control.
Posted on Nov 22, 2012 12:16:16 PM PST
H. Amireh says:
Oh you bought it from amazon? How come it dosent say amazon verified purchase?
Posted on Nov 24, 2012 10:30:29 AM PST
Michael West says:
Same thing can happen when you buy a factory sealed product from a local retailer. Once Microsoft's quality control puts it in a box, there's no way for Amazon or any other retailer to know they're about to send you a faulty product.
It's best to send it back. If you don't, Microsoft will learn they can deliver faulty products and consumers will just accept it.
In reply to an earlier post on Nov 28, 2012 4:24:46 PM PST
Last edited by the author on Nov 28, 2012 4:36:19 PM PST
Sorry Hector, it's such a bummer I know :/ Did you end up sending it back and getting a replacement?
In reply to an earlier post on Nov 28, 2012 4:32:30 PM PST
No, not a pointless post. Notice the title I gave it was for people to be "careful." I'm letting consumers know that I received a faulty product, and it is inconvenient to return it to Amazon compared to driving to the local electronics store and swapping it out instantly.
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