1 of 1 people found the following review helpful
Much needed advice for those who run online communities,
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This review is from: Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards (Paperback)
As many online forums as there are, sadly there are only very few titles out there that deal with the topic. Until now, the best one (now out of print) was Design for Community. But Patrick O'Keefe has changed this for good with this amazingly comprehensive title that is packed with great (and fairly timeless) advice about how to start, develop, promote and manage your online community. Two chapters at the end deal with tips on how to keep your online forum interesting and how to monetize it.
Personally, the only downside I found in the book is that it has a very heavy emphasis on forums (phpBB, more specifically), leaving outside some of the aspects specific to social media. However, the knowledge that the author has included in here can be relatively easily ported to help folk wanting to manage social networks or other social applications.
As for me, I am getting a copy of the book for each of the Administrators in my communities.