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Customer Review

1 of 1 people found the following review helpful
2.0 out of 5 stars low quality : not a replacement for the VX8300, May 14, 2009
This review is from: LG VX8350 Phone (Verizon Wireless) (Electronics)
Very disappointed that this was sold to me with a new 2yr contract as the replacement for the VX8300. Buy a used 8300 if you're looking to replace.

WORSE:
harder to open clamshell
no flash on the camera
no zoom on the camera (replacement does -- it may have been that the old one was set at the highest resolution which will not zoom)
unusable speaker because of the feedback (my replacement doesn't seem to suffer the same flaw)
cheaper body
battery life -- I am charging more often than I did with 8300
lower intensity button backlighting
outside mp3 player buttons now protude making it more likely to start music unintentionally

After 6 months the hinge broke (as with many other reviewers). LG told me this is damage and not covered under the warranty. Same response from 611.
The outside screen is all scratched up, whereas my 8300 outside screen is almost pristine for 2 years use -- I'm guessing because it is protected by a rim rather than flush with the body.
But after reading
[...]
I found out it should be replaced -- and it was hassle-free at the Verizon store.
I discovered that I probably stressed the hinge because I do press it against my ear when struggling to hear:
[...]
"while on several test calls, with the flip up to our ear, we could move the bottom keypad closer to our face, thus causing pressure to build in the hinge and causing it to flex. The VX8300 suffers from this slightly, but nowhere near to the extent as present on the VX8350."
I'm not thrilled that I now need to be gentle when flipping open and holding at my ear because of the poor construction.

SAME:
reception
voice call quality

BETTER:
no antenna

When switching phones, Verizon saved my contacts with Backup Assistant for free, but I advise downloading and using Open Source BitPim [...] before you go in for a replacement and for frequent backups. BitPim saves speed dials, contact ringtones, and caller id pics, whereas Backup Assistant did not. In addition you can transfer all your call logs and text messages that you will otherwise lose.
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