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Customer Review

63 of 67 people found the following review helpful
2.0 out of 5 stars Too Short, Too Narrow, May 7, 2013
Verified Purchase(What's this?)
This review is from: New Balance Men's MX623v2 Cross-Training Shoe (Shoes)
I rejected these shoes because they were too small. Ordered the same size (13 4E) as I have in the past. NB said I needed to have my foot measured because it wasn't their quality control and sizing that was the reason for the shoe being too small. They went on to say if I had the same size in the past and the new shoe of that size didn't fit it was because the old shoe had stretched out. I did not believe them at the time and ultimately this turned out to be incorrect. The length does not stretch out and the shoe box is a fixed width, the shoe stretches in other ways but not in those areas.

Last week I ordered the MX608 and they fit fine.
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Showing 1-2 of 2 posts in this discussion
Initial post: May 10, 2013 1:22:46 PM PDT
Penny V. says:
They're crazy! I've worn this particular model of shoe for a number of years, & just had to go up a full size to get the same fit.

In reply to an earlier post on Mar 18, 2014 5:09:32 PM PDT
Chris says:
So glad I read these reviews BEFORE I bought what I thought would be identical replacement shoes.
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