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Customer Review

18 of 19 people found the following review helpful
1.0 out of 5 stars This case destroyed my brand new Nexus 7, December 21, 2012
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This review is from: IVSO Slim Faux Leather Keyboard Case For Google Nexus 7 Tablet (NOT Compatible With Coby Kyros, Kindle Fire & Blackberry PlayBook) (Black) (Personal Computers)
Because of the storage location of the micro USB plug and how the case folds, it put excessive pressure on my screen and cracked it. The case that was supposed to protect my tablet actually destroyed it. When I first got the case I was a little concerned about the plug location and how the case folded. I should have trusted my intuition.

The tablet was fine when I put it back into the case in the car before walking into work. I folded the case shut and walked into the office. At no time was the device subjected to any stresses other than simply being carried in my hand. When I opened the case at my desk, the screen was shattered. The vertex of all the radial lines traced precisely to where the micro USB plug was stored. By refolding the case shut I could see that if it wasn't closed just right, the plug would leverage itself between the spine and the tablet screen.

In this day and age, I don't expect the manufacturer will make good on the cost of my Nexus 7, but I'll definitely be returning the case and will expect a full refund. Caveat emptor not only for this case but for a manufacturer that would let this get past design and testing.
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Showing 1-3 of 3 posts in this discussion
Initial post: Dec 21, 2012 7:47:12 PM PST
Mr Slim says:
I hope you had a squaretrade warranty to cover accidental damage. Squaretrade rules.

Posted on Dec 23, 2012 11:04:01 AM PST
This was a very helpful review. I hadn't thought about the position of the usb cable but apparently it's something I need to keep in mind. I played around with my case and tablet and can see how the usb cable (the plug end, not the end that is attached to the case) could get wedged between the case and the screen. I will have to figure out some kind of way to store that plug outside the case. Again, thank you for taking the time to post that. You might have saved some others the same headache.

In reply to an earlier post on Dec 25, 2012 5:18:53 PM PST
Technophile says:
I hadn't gotten any kind of extended warranty. However, without going into details, Amazon was gracious in how they handled it. I definitely got the Office Depot 2 year warranty (that covers accidental damage) on the replacement. I'll check out Squaretrade for future warranties.
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