Customer Review

54 of 64 people found the following review helpful
1.0 out of 5 stars Doesn't work with Amazon Instant Video in HD., November 23, 2013
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This review is from: Sony BDP-S1100 Blu-ray Disc Player (2013 Model) (Electronics)
This is a decent Blu-Ray player. It works extremely well with Netflix, Vudu, and a host of other source providers.

That said, it doesn't work with Amazon Instant Video (High Definition). Unfortunately, the system shows you HD content as a default if available for the title you select.

Here's the link to Sony's own knowledge base article stating such: https://us.en.kb.sony.com/app/answers/detail/a_id/37566/p/47329%2C47564%2C74091/c/65%2C66/kw/amazon%20video%20buffering

Yes, that link is 7 months old. Which tells me this isn't a priority for Sony. One other thing, the remote has an actual Netflix button on it. Whether or not that has anything to do with this issue, I have no idea.

I bought this specifically for Netflix and Amazon Instant Video playback. As such, this broke the deal for me. If you're wanting this for Blu-Ray playing as well as Netflix, it's great. If you want your Amazon Instant Video in HD? Avoid at all costs.
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Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: Jan 14, 2014 5:27:00 PM PST
Kerry reidy says:
Did you register you device with Amazon.com? There is a " how to guide " listed on Amazon as well as under the SONY blue ray in the info section .( click on the picture box of Amazon) You need the code listed on the main screen on the blue ray player and then go on line at Amazon " register your device " only then can you view you movies / tv shows on tv Along with the computer and kindle .it too less than five minutes to set up . Hope this helps

In reply to an earlier post on Feb 12, 2014 7:25:40 PM PST
Last edited by the author on Feb 12, 2014 7:31:53 PM PST
T. BOND says:
Kerry.. as far as I can tell your comment on the review is still non-responsive to the review's primary complaint: Amazon Prime can't be seen in HD. Are you trying to say that registering changes the Amazon Prime Vidoes to back to HD?

In reply to an earlier post on May 12, 2014 2:04:25 PM PDT
tiff_tuo says:
Kerry is correct. Some media is not streamed in HD unless the approved device is registered with Amazon.

http://www.amazon.com/gp/video/ontv/devices/ref=hp_3757_compatible#Blu-ray%20Player

At the above link you can register your device.

Posted on May 12, 2014 4:17:05 PM PDT
Kerry reidy says:
I omitted the link so thanks for adding that , but I found it so easy via the "Full Site " Amazon.com site . Along with this particular Blu ray player I purchased the HDMI cable for five dollars and change . In my case , if hooked up correctly and you have a Hi- Def T.V The movies and shows , etc are in HD. Just my opinion :)

In reply to an earlier post on Jun 18, 2014 8:39:51 AM PDT
SkySailor says:
I'd never seen this reply before now. Kerry, of course I registered my device with Amazon.com. It didn't change a thing. I could not watch HD content without numerous stuttering or outright stops. Repeated warnings of internet connection problems, though I didn't have those with VUDU or Netflix. I finally found the Sony Knowledge Base link I included in my review. Also, I received the same information from Amazon.com support people. This unit is not supported for HD content from Amazon Instant Video.

If you get HD content with yours, that's great. I didn't. I wanted to make sure other people knew about it.
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