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The most helpful favorable review
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13 of 13 people found the following review helpful:
Beautiful China
My wife wanted two sets to match our new family room decor. Well, they turned out to be so beautiful that we have replaced our good formal china with this set. Really gorgeous pattern and color. The red has a slight orange cast and is not a perfect match for a more maroon red.
The sets arrived in perfect condition although the two outside box were very...
Published on March 2, 2006 by Frank Yee
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34 of 38 people found the following review helpful:
Quality control and packing skills are lacking.
Recently I ordered the Mikasa Parchment Red Fine China 42-Piece Dinnerware Set, Service For Eight. Fortunately, I received the china, but unfortunately, the serving pieces were missing and one plate was defective. Following the guidelines, I packed up the china and Amazon sent a second set. All should have been fine, but no, it gets worse. The serving pieces were...
Published on October 27, 2005 by R. Plante
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34 of 38 people found the following review helpful:
Quality control and packing skills are lacking., October 27, 2005
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
Recently I ordered the Mikasa Parchment Red Fine China 42-Piece Dinnerware Set, Service For Eight. Fortunately, I received the china, but unfortunately, the serving pieces were missing and one plate was defective. Following the guidelines, I packed up the china and Amazon sent a second set. All should have been fine, but no, it gets worse. The serving pieces were again left out of the order and now I have two thoroughly broken tea cups. I guess Amazon will once again want the china sent back, but how can I be sure I'll get 42 rather than 40 pieces in return?
Oh, the china is beautiful, but is it beautiful enough to overcome this aggravation? Not sure yet.
i
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13 of 13 people found the following review helpful:
Beautiful China, March 2, 2006
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
My wife wanted two sets to match our new family room decor. Well, they turned out to be so beautiful that we have replaced our good formal china with this set. Really gorgeous pattern and color. The red has a slight orange cast and is not a perfect match for a more maroon red.
The sets arrived in perfect condition although the two outside box were very beat up. Excellent packaging. A fabulous deal.
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39 of 47 people found the following review helpful:
Product Set Misrepresented & Horrible Customer Service, January 7, 2006
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
I had the same experience as two of the other reviewers. I ordered what was represented as a 42 piece set that included the serving platter and serving bowl. What arrived was the 40 piece set. When I requested the additional pieces (via email of course since you can't find the customer service number to talk to a person), I was told that a set could not be broken to ship the two missing serving pieces and that a 42 piece replacement set would be sent to me. I received another 40 piece set with 5 broken dishes-it was simply thrown into a box and shipped and when I arranged for pick up at my home, no one ever showed up!! I drove the repackaged 40 piece set to the UPS store to ship and weeks later I received an email response from Amazon telling me that the problem I was experiencing was "more widespread than they anticipated." No offer was ever made to credit my account for the missing pieces, nor was any other remedy proposed. This is the worst customer service I have experienced and will think twice about purchasing from Amazon in the future, although I have been a loyal and consistent customer for years. I'm STILL waiting for a satisfactory resolution to this issue (and I have kept the original set of dishes that were sent to me-without the serving pieces).
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10 of 10 people found the following review helpful:
Incomplete, January 4, 2007
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
I received product earlier than expected. Beautiful but one missing salad plate. I contacted Amazon by email twice but did not get a response. I could not locate a telephone number to report problem with order. Very frustrating not able to resolve problem. I am still waiting on a response.
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9 of 9 people found the following review helpful:
Elegant dinnerware, February 23, 2006
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
This item was more than I expected. I received all the pieces that was advertised. The color of the plates were not a red that i expected, but more of a burnt orange color.
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8 of 8 people found the following review helpful:
Another excellent Mikasa dinnerware set, May 31, 2008
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
This is the 2nd Mikasa dinnerware set (40-piece Mikasa Parchment Red) I have purchased. In 1989 I purchased the 40 piece Mikasa Imperial Lapis for $600. Now, almost 20 years later I was able to purchase another excellent set at $150 (w/free shipping). It's a beautiful pattern. The salad plate and the cup & saucer are bigger than the older set. There is a good balance of red with the white so the white isn't a stark contrast with the red. The package arrived within a week and was carefully packaged. There were no missing, broken or defective pieces. I am very pleased with the set and I know it will give me years of pleasure, just like the older set. I used the Imperial Lapis set everyday for almost 20 years, and cleaned in the dishwasher. In that time only 1 cup was chipped.
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7 of 7 people found the following review helpful:
WOW--gorgeous dishes!, January 12, 2007
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
I ordered this china specifically to use during the holidays. It arrived in perfect condition with all pieces accounted for, and is absolutely lovely. The red and gold combination can be used year-round, and it is dishwasher safe! I like it so much I intend to order another service for 8. Excellent value.
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6 of 6 people found the following review helpful:
Beautiful Dinnerware, May 14, 2007
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
I have been looking at this dinnerware for awhile, and kept waiting for the price to go down, but other than occasional sales of a few dollars off, I have never found this for less than $60 a place setting. To find 8 placesettings on Amazon for less than 1/2 the cost of 4 settings, was very exciting and I ordered them immediately. They arrived within within a few days of ordering and were perfect.
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8 of 9 people found the following review helpful:
Mikasa Red Parchment 40-piece Dinnerware Set, March 3, 2006
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
I ordered the Mikasa red parchment on Jan. 31, 06, and received it on Feb. 3, 06. Very fast service! None of the pieces were missing or broken. I am very pleased with the set, it is very beautiful!
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8 of 9 people found the following review helpful:
Very Pleased, December 22, 2005
This review is from: Mikasa Parchment Red 40-Piece Dinnerware Set, Service for 8 (Kitchen)
The 42-piece set is available by Amazon/Macy's, and is the regular "Parchment" pattern. I think this is where the confusion is. This 40-piece "Parchment Red" is by Amazon alone. I was very pleased with the quick delivery. And while the outside box was torn from shipping, the inside box was pristine and absolutely nothing was damaged. With the $25 off prior to 12/31, this was an excellent deal. I even went to a Mikasa outlet store to check it out first, so I knew the pattern was nice to use year-round and was a good bargain.
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