|
|
|
Average Customer Review
Share your thoughts with other customers
|
|
|
The most helpful favorable review
The most helpful critical review
559 of 657 people found the following review helpful:
Buy the points card- Don't give Microsoft your credit card!
First off, I'm an otherwise very happy Xbox Live Gold member. Instead of buying a points card from a retailer, I made the mistake of buying the points online from Microsoft through the Xbox. I used my gamer tag account and entered my credit card on the TV and I bought 500 points. I got the email confirmation that I bought the points. I then used the points. So far so...
Published on November 15, 2006 by Frank
|
› See more 5 star, 4 star reviews |
 |
183 of 212 people found the following review helpful:
Amazon Customer Service = 5 Stars, Microsoft = 0
In order to activate the card, you must scratch off an area on the back of the card to reveal a 25 digit code. Unfortunately, when I scratched mine off, five of the numbers came off in addition to the protective coating, thus making the card unusable. I called Microsoft's Xbox support and after about 20 minutes of going back and forth with an agent and then the "floor...
Published on December 26, 2006 by Thomas Eck
|
› See more 3 star, 2 star, 1 star reviews |
|
|
183 of 212 people found the following review helpful:
Amazon Customer Service = 5 Stars, Microsoft = 0, December 26, 2006
Fun:
This review is from: Xbox 360 Live 1600 Points (Video Game)
In order to activate the card, you must scratch off an area on the back of the card to reveal a 25 digit code. Unfortunately, when I scratched mine off, five of the numbers came off in addition to the protective coating, thus making the card unusable. I called Microsoft's Xbox support and after about 20 minutes of going back and forth with an agent and then the "floor supervisor" on it, I was informed there simply was nothing they could do for me. As an IT professional, I found their support agents to be quite unprofessional - a sharp contrast from their enterprise support which strives for 100% "very satisfied" customers.
Quite surprised by Microsoft's inability to help, I called Amazon's customer support, explained the situation and much to my surprise, they immediately provided a replacement card and apologized profusely for the pre-Christmas issue. The replacement was provided at no cost, a return label can be printed from their site, and they even expedited the shipping for me - all without my having to ask.
Amazon is a top-rate retailer and continues to exceed my expectations with every order I place.
At the end of the day, there are two morals of this story. First, be careful scratching off your activation code; and second, if you do happen to get a card like mine, don't bother calling Microsoft - they won't do a thing to assist you on it. Do what I should have done from the start and deal directly with Amazon instead.
Help other customers find the most helpful reviews
Was this review helpful to you?
 
|
|
|
|
|
|
559 of 657 people found the following review helpful:
Buy the points card- Don't give Microsoft your credit card!, November 15, 2006
Fun:
This review is from: Xbox 360 Live 1600 Points (Video Game)
First off, I'm an otherwise very happy Xbox Live Gold member. Instead of buying a points card from a retailer, I made the mistake of buying the points online from Microsoft through the Xbox. I used my gamer tag account and entered my credit card on the TV and I bought 500 points. I got the email confirmation that I bought the points. I then used the points. So far so good.
Over the next two days, four other Xbox charges totaling $30 mysteriously appeared on my credit card. Someone bought more points and a game subscription using my credit card info. I called Xbox Live support- their answer was "we don't give refunds." I explained that it's not a REFUND if my account is used fradulently. They still said no.
Note that clearly the security leak was with them, as no other fraudulent charges appeared on my credit card...just Xbox charges.
I then asked them to delete my credit card info from my Xbox Live account. They said they could not do this. I could not believe this! Given that someone had access to my credit card and they were unwilling to remove my credit card info, I had no choice but to cancel my credit card.
My advice- buy the points from a trusted source like Amazon. Don't ever give Microsoft direct access to your credit card info. I hope this helps.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
55 of 64 people found the following review helpful:
Much Needed Denomination for Xbox Live Currency, April 18, 2007
Fun:
This is a great denomination to release Microsoft points in. Since most games on Xbox Live Arcade are purchased in 400 point ($5) increments this card give you the ability to download ten 400 point games or five 800 point games or some other combination (you get the idea). $50 is also a much more acceptable amount than the $62.50 for 5000 points. Since this is on a card it makes this possible to give as a gift or buy without using a credit card. This would be a worthwhile purchase for anyone with an Xbox 360 and Xbox Live.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
40 of 46 people found the following review helpful:
Main reason to buy these points through Amazon, no tax., April 10, 2009
Fun:
This is a lot better than doing it through your xbox. For one, no tax. The other reason, for me at least, is that if you put your credit card into xbox live, you cant remove it. You can change it, but it will always have a credit card on file. Buying these points through xbox live would have cost me $54.12. I would rather save that $4.12, thank you.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
75 of 90 people found the following review helpful:
Confusion with Amazon Page, June 13, 2006
Fun:
This review is from: Xbox 360 Live 1600 Points (Video Game)
These reviews show up on the list for all four options, the one, three, and twelve month subscriptions, as well as the marketplace points. Carefully choose the "Size" above, which is where you choose between live "gold" months and marketplace points. Amazon just put all of these different products onto the same page, calling them different sizes.
There is of course a difference between months and points, as you can spend points without a gold subscription (just use the free included "silver" subscription with every XBOX 360), and you can certainly buy gold months without having to get any extra points. So one is not required for the other. The points get you extra content downloads, and the months get you online play time.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
26 of 29 people found the following review helpful:
Finaaly, a fast and easy way., April 18, 2009
Fun:
I've lived overseas in Europe for the past 8 years working with the military. The thing about Xbox live is that they dont accept APO address's for the credit card (Armed Forces Overseas address). Now i can order the code in 5 seconds instead of having to buy a card and have it shipped to me. Thankyou sooooo much Amazon.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
18 of 19 people found the following review helpful:
Works perfectly, but don't scratch too hard, October 2, 2007
Fun:
This review is from: Xbox 360 Live 1600 Points (Video Game)
I bought one of these cards while it was slightly on-sale, making it a bit cheaper than buying points directly through Microsoft.
It's just a plain, plastic card with a portion that you scratch off to reveal a long key code that you enter into your XBL account.
A word of caution though. Don't scratch it too hard because you can actually scratch off the key code lettering, which is what happened to me. Luckily, I was still able to figure out what my code was and the card didn't go to waste.
With free shipping through my Amazon Prime account, this was easy enough and I saved a tiny bit of money.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
14 of 14 people found the following review helpful:
1600 points!, April 17, 2008
Fun:
This review is from: Xbox 360 Live 1600 Points (Video Game)
If you need points to buy games, gamer pics, themes, or movies through marketplace, you will need Microsoft points.
This card for 1600 points is $20.00 worth of points, so you save a penny!
Most people buy their points online through the marketplace, but these make great gifts for the Xbox 360 Game fan who you are not quite sure what to buy them.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
26 of 30 people found the following review helpful:
Good service, but they need to include Amazon Gift Cards as payment., August 31, 2009
Fun:
The service is good. You can get the code instantly by email. The main problem is that you can NOT use Amazon gift cards to buy the code. It requires you to have a credit card. It's a shame that Amazon Digital does not accept Amazon Gift Cards.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
15 of 16 people found the following review helpful:
Get out of your bubble this is amazing!, April 23, 2009
This is an awesome service that amazon is providing to those of us who cant purchase the cards through our xbox. Those of us who are serving our country from out of the country (IE Europe) can not use our credit cards with APO bank acct's. So Thank you amazon this is awesome!
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
|
|
