|
|
|
Average Customer Review
Share your thoughts with other customers
|
|
|
The most helpful favorable review
The most helpful critical review
65 of 67 people found the following review helpful:
Almost No Negatives
I decided to make the switch to one cup at a time coffee because my wife drinks only decaf and I drink only regular and figured this was the perfect solution. Often I would make a large pot of coffee that would sit for most of the morning and she was aced out. Additionally, the kids would love some easy hot chocolate. First stop along the way was a Breveille...
Published 20 months ago by D. Weingard
|
› See more 5 star, 4 star reviews |
 |
33 of 37 people found the following review helpful:
Nespresso: Godlike - Ordering capsules: Horrible
I have had a Le Cube for months and love the thing.
Everyone that comes by my house loves it too.
Its awesome, as are the coffees.
But I need to make a point about how bad Nespresso's website, website support, and capsule fulfillment is. Its awful.
Why should you care? Because as an owner of a Nespresso you will need to order...
Published 8 months ago by Morimoto
|
› See more 3 star, 2 star, 1 star reviews |
|
|
65 of 67 people found the following review helpful:
Almost No Negatives, December 22, 2008
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I decided to make the switch to one cup at a time coffee because my wife drinks only decaf and I drink only regular and figured this was the perfect solution. Often I would make a large pot of coffee that would sit for most of the morning and she was aced out. Additionally, the kids would love some easy hot chocolate. First stop along the way was a Breveille Keruig-based machine. The easy of use and look of the Breville made it the purchase for us. After about a week and a half of heavy use, I decided it had to go back because no matter what I did, the coffee wasn't strong enough. It was generally okay, but even on the smallest setting (smallest cup) and even with an Internet purchase of the bold K-Cups (supposedly 25% more coffee), I just couldn't make a decent sized cup of coffee that tasted good enough. I'm no coffee snob, I'll do Peets or Starbucks, but this just didn't cut it.
Thus, off to the Internet for more research and I quickly landed on the Nespresso. I liked the reviews and decided the Cube was within my price range. Back to the store to engage the salesperson, and I asked her to brew me a cup of espresso. I was fairly impressed by the quick, shot pull, that had a discernable crema on top. Tasted it and was sold. I couldn't believe that this might be the answer to my list of requirements. I asked the salesperson if the Cube made the espresso hot enough, and she told me she never had this complaint. The one I was holding in my hands in a little paper cup tasted plenty hot, so I bought the cube with the Aerocinno frother and went home.
The Cube comes with a 10 capsule tester. By about 2 hours after I got home, you practically had to scrape me off the ceiling. I blitzed through my 10 pack and was generally quite pleased. The capsules, while smaller than the Keruig K-Cups (with seemingly less coffee in them), produced a far superior coffee. True, I was comparing espresso to drip coffee, but you could taste a distinguishable difference. The one liter water holder, is a tad small and not quite as easy to load as the Breville. On the Cube, it kind of slids out on a tilt and when you fill it all the way you have to gently put it in so as to not spill, a task that is a little difficult. No matter, just fill it slightly less full, and it's fine. Unlike the Breville, the Cube water resevoir does not have a filter. Not sure I taste a difference, and if you really care, use water from your Brita and you will be fine.
Unlike the Breville, the Cube only has two size settings: espresso and lungo. The lungo is a little small for my taste, as I typically drink my coffee in a large mug. Although I would like it to brew more, it's more than made up in taste. What I do is brew an espresso on the espresso setting and then run it through on the lungo on the same capsule, essentially creating a pretty mean Americano. Typically, I'll pull two shots and then run a couple of hot waters through the second shot and it's great. I think Americans probably drink coffee the "wrong" way, and it's probably the style to drink smaller cups of better coffee. My pseudo Americano suits me most mornings, but a good lungo not watered down is even better.
I use the Aerocinno (it came bundled so it was a great value) to make lattes for my wife with decaf. It's a pretty sweet device too, steams and froths the milk in about 90 seconds and produces a very nice latte.
As others have said, you can only buy the Nespresso capsules from the Nespresso website, but honestly, their service is excellent and there's more than enough different varieties to suit most people. I'd rather have one Ristretto (a 10 on their 1 to 10 rating system of strength) than all the K-Cup varieties combined.
Clean up is a breeze, I like the capsule capture mechanism. There are no moving parts, so it's a snap to take care of. The warmer trays on the sides are a nice touch, if you serve in espresso cups. I have to say, however, that true to some of the reviews, I wish the coffee was a little hotter. It's not cool really, just sort of just a tad under hot. I run the Nespresso without a capsule first, to let my glass get warm, or I heat up a cup of water in the microwave to warm up my cup and this is almost perfect. Even when I drink a "mildly hot" lungo or espresso, I suck it up quickly (more quickly than I would normally enjoy) and I'd rather do that than drink a lesser cup of coffee.
Given the price point, the heat issue is a small price to pay. I didn't compare the Nespresso to the Tassimo-based systems, but to brew a latte in those machines you have to use an espresso t-thingy and then run one or two milk t-thingys. That just doesn't sound right to me.
So, in conclusion (sorry for the length), I'd say if you are looking for a darn consistent pull of espresso (even if it's not the perfect espresso to suit snobs), that is great every time, with little or no clean up and plenty of variety this might be the machine for you. At this price point, I'd say it's worth a long look.
Update after a month of heavy use: After a month or more of heavy use, my rating above remains. Overall, I am very happy with this machine. People who complain about the lack of variety in the coffee choices overstate the problem, in my opinion. How many different varieties of beans do you really buy? Maybe two or three? There is enough variety here. Lastly, my only consistent complaint about this machine after this time is that the coffee could be hotter, it really could. When I go to the extra "trouble" of heating up a cup of water in my microwave to let sit in the glass (or travel mug) that I am going to use, then it's plenty hot. Just a small extra step. However, in future versions, Nespresso should crank up the heat just a touch. Coffee can always cool, but heating it up after it's made is a step that should be unnecessary (particularly where you have added hot milk).
Help other customers find the most helpful reviews
Was this review helpful to you?
 
|
|
|
|
|
|
26 of 27 people found the following review helpful:
Go ahead, splurge a little, December 2, 2006
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I've had this machine since August 2006, and I couldn't be happier. The espresso it makes is rich and flavorful and, yes, has a beautiful, thick layer of crema. I almost stopped by Starbucks on the way home tonight, but then thought twice -- why would I need to do that when I have better espresso, made just the way I want it, waiting for me at home? I had my reservations at first about the capsule system, but now I'm a fan. There's no fussing with grounds, and it just couldn't be quicker or easier. If you are lucky enough to live somewhere like Seattle, where you can get top-quality espresso on every street corner, the Cube would be nice to have as a backup system. Until I move to the Emerald City, this is my great-espresso insurance policy.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
33 of 37 people found the following review helpful:
Nespresso: Godlike - Ordering capsules: Horrible, December 22, 2009
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I have had a Le Cube for months and love the thing.
Everyone that comes by my house loves it too.
Its awesome, as are the coffees.
But I need to make a point about how bad Nespresso's website, website support, and capsule fulfillment is. Its awful.
Why should you care? Because as an owner of a Nespresso you will need to order capsules regularly from this site - they don't sell them on Amazon (infuriating) - or anywhere else - period (well, except for a handful of their 'boutiques' in major metropolitan cities).
The Nespresso site at [...] is a confusing over-design of flash nonsense that is very difficult to navigate. It also autoplays music when you load it, which is, like, beyond obnoxious - what is this 1998? It reminds me of when print designers were originally dragged into web design.
If you can figure out where to order the capsules, you will need to create a 'membership' in their 'club'. This would not be so annoying except there is absolutely no benefit to you - they don't even remember your payment settings (!?), so every month when you have to order more capsules you have to take out your credit card and enter all the info over again.
I have left Nespresso notes on orders about these complaints, but they do not respond.
This Christmas I asked everyone to get me Nespresso capsules - but no one did, because they couldn't figure out the freaking website and didn't want to create a 'club membership' just to send a one-time gift. My mom even tried ordering by phone but just gave up. Again, ANY of my relatives could have taken care of this EASILY with their existing Amazon account.
The capsules come in very elaborate cardboard packaging sleeves, even when you order in bulk (I order about 200 at a time). Its both a pain to unpack them all and a terrible waste of paper. I know all the capsules by color now, I would love to just order them loose-packed so I don't have to dispose of all the cardboard.
Most of these complaints would be a non-issue if Nespresso would simply use distributors - at the very least, you should be able to buy the capsules from Amazon.
I order from Amazon regularly and am a prime member and would love to just add some coffee onto my orders, it would be so simple. But I have to go to this one special website every month and type in my credit card information over and over. Its a pain.
Nespresso, your website is a black eye for a product which is otherwise outstanding. Please use distributors for your capsules for the convenience of your customers.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
13 of 13 people found the following review helpful:
Goodbye, Starbucks...., December 27, 2006
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
Santa left this beautiful little machine under the tree this year! Along with the Nespresso Aerocino, we now have the ability to make the perfect cup of cappucino at home. It is such a bummer shelling out 3 bucks for a less than authentic cap at the local coffee establishments. Yes, it is a bit costly, but at 49 cents per cup, you will eventually come out ahead. Plus, it sure looks cute in the kitchen!
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
14 of 15 people found the following review helpful:
New Owner, March 11, 2008
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray
I like the ease of making expresso using the capsules and the blends offered are very good. The look of the machine is very attractive to my kitchen counter. However, the machine has begun constant dripping after use and I have to place a small cup to catch the dripping. Clean up of the capsules and trays are very easy. I thought I read that the machine dispense was pre-set per button whether 2oz or 4 oz. I have to hold down the button of choice until the desired level then release. Would I buy another auto expresso the answer is yes. The things I have listed are minor irratations. San Antonio, Texas
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
8 of 8 people found the following review helpful:
An absolute delight to use..., July 13, 2008
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
So if you are thinking of buying an espresso machine, look no further. This could not be simpler to use. I bought this machine 4 weeks ago and am probably through about 80 capsules (mostly for entertaining) and have since probably had 2 friends purchase the exact same one because of the taste, texture and quality of espresso. How can you beat a world class fresh espresso in about 30 seconds!!
The Nespresso pod's system could not be easier to use and clean. I think for the quality of product, the cost is also very reasonable per use.
I highly recommend this machine for true espresso aficionado's who are willing to depart from making their espresso's manually. I did and am very happy since.
Side note, if you are looking at getting the Nespresso Aeroccino...I would probably look at another brand...I have not had very good luck using it for cappuccino's as it seems to hang regularly (note, that I only drink espresso's and make cappuccino's only when I must :)).
Here is why I love my machine:
* Easy to use machine
* warming area great for espresso lovers
* Easy buttons on top ensure consistency
* Looks fantastic on my counter
* Crema is second to none!!
What I don't like:
* Nothing...it is an amazing machine
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
13 of 15 people found the following review helpful:
Great coffee, Very Good machine., March 13, 2009
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
Well, first the coffee:
Great taste. All the four I have tried.
Capsule system is a charm to work with. No fumbling, no measuring, no preparing, no setting up, no cleaning messy work space in the kitchen.
Coffee is perfect every time. Every time.
I used to put a little milk or foam to all of my coffees. I don't need to do that anymore.
The machine:
Very good looking piece of design. And the performance is fast, precise, clean, elegant.
To be a quiet machine, is a little too noisy, in my modest opinion.
Water receptacle doesn't stay open if you want to get the water there instead of taking the tank out of the machine and put it under the water.
Very easy to clean. Very easy and fast to assemble.
It makes a little noise every fifteen seconds, like some thermostat that is regulating the temperature of the water, or something. Only hear it if you are next to the machine. Kind of annoying if you are cooking besides the machine, which I do (again: not a NOISE, not TOO annoying, just things that pop up, for helping you, potential buyers).
Yes, as another reviewer said, it looses some drops of coffee/water before and after pouring the coffee. I don't like that either.
Big downside to the machine:
It warms up the cups, a great feature. But be very careful because it can store a very restricted variety of cups. Not the lungo ones (too tall), not some small wooden ones that I love (too wide), not some others I tried.
It was an important point for me, and now I can't use the storage and warming space because none of my cups fit.
And no, I don't want to have those cups with the Nespresso logo imprinted on the glass or carved on the porcelain. My house is not a Nespresso boutique.
I'm very happy with the purchase, but if I have to buy a Nespresso Machine again, it would be the smaller one, which will take less space on the kitchen, and eventually will be easier to move or carry around in its own travel bag.
One more thing, about the service at the Nespresso Shop (in New York):
At first I went there to ask for help on the selection of the kind of capsules I would buy, and for the cups.
The lady there gave me a taste of two capsules. Then I asked for the lungo one, and she did it, but without any smiles on her face. She made me feel like a guy who comes from the street in a freezing day to have some free coffee.
I bought the capsules with an unpleasant feeling, wanting to leave the store very fast, and I also bought the glass cups.
And then, at the hotel, I decided that I didn't want the cups because of the logo, and I also realized that, in the rush, I purchased the wrong kind of capsules (12 different possibilities, which is great and confusing at the same time) so I wanted to return the cups and buy more coffee, and make the exchange of the wrong capsules.
The lady that took care of me this time wasn't polite at all, and had an attitude that made me feel that I won't want to go there again to buy more coffee, or anything else.
I mean: when you buy a Nespresso machine you are not just a guy from the street anymore; you become a kind of a partner for them, since you will have to buy their capsules FOREVER and EVER. So the service cannot be the regular one you get when you just drop by in any store to make stupid questions, or does it?
It was a very unpleasant experience for me. But happy me that I don't live in New York anyway.
Hope the other stores I will visit in the future will have better service.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
7 of 7 people found the following review helpful:
Good, May 27, 2009
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
We bought this machine 6 months ago. We have always had espresso machines. They varied from an expensive manual we still have, to half dozen semi-automatics, to a couple of ese pod machines. Now a Nespresso.
The Pros:
Very well designed and built. Its built to a price point but its well executed. Far better design than any espresso machine we've ever had.
100% consistent. Its the same every time.
Very easy to use.
Easy to maintain.
Appears it will last more than the three years we get out of any other consumer level machines we've had. We draw about 8 to 10 espressos a day. We've known people (in Europe) who have had a Nespresso machine for over 10 years and they last.
Superb after sale service (capsules) from Nespresso.
Note: There are tons of comments on coffee connoisseur sites about how expensive the capsules are. Do the math, ours run 12 cents a cup more than Illy beans. That's without considering the waste you invariably get with grinding and the cost of a good grinder. Compared to any "exotic" bean, the cost is about the same.
The cons:
Consider the Nespresso an interpretation of an espresso. Even the ristretto (the strongest) has a ways to go to match a decent espresso. It more frothy, lacks character and there's too much air from top to bottom. Having said this, we've lived in Europe for the better part of our combined lives. Compared to Starbucks or 90% of US restaurant espresso's, its very competitive.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
6 of 6 people found the following review helpful:
Le Cube - Nesspresso C185, March 8, 2009
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
Have had the Special Edition (White)C185 for over a year. Perfect in every way, and the BEST espresso I've had, although I do not tell my Cicilian Mother-in-Law! A drop or two will drip after a coffee is made, but it does not continue, and is not a real bother. The coffee is pure and the crema is from 19 bar pressure, NOT non-dairy put into the pod, as some manufacturers do.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
6 of 6 people found the following review helpful:
Do you like Nespresso Expresso?, March 25, 2008
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
For those who enjoy the taste of Nespresso Expresso, this machine is great.
Le Cube operates by inserting a Nespresso capsule of expresso in the machine. There are various flavors to choose from via their catalogue and boutiques. Fill it w/ water and within 2 minutes you've got a perfectly pressed single.
Each capsule seems to make 1 Strong single and a slightly less strong 2nd single that's delicious,. or 1 double. Capsule's come in pack of 12 at around $5.50 ea
For those who feel beans should be freshly grinded, this machine is not for you. Le Cube uses pre-packaged expresso.
I love the machine bc I've enjoyed the Nespresso coffee thus far and it's fast and easy to use. Anyone buying for an Office is sure to love it. Employees will get a gourmet expresso for 1/10 of he price, fast and easy. Clean up is simple as well.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
|
|
