Amazon.com: Customer Reviews: Bunn BXB 10-Cup Professional Coffee Brewer, Black

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19 of 19 people found the following review helpful:
4.0 out of 5 stars Bunn BXB Coffee Maker
The Bunn BXB is an excellent coffee maker, but requires a different understanding of brewing coffee.

Instead of super heating the water immediately before spraying it over the grounds, this coffee maker has a stainless steel tank that stores hot water at around 200 degree fahrenheit. This enables the coffee maker to spray hot rather than super heated water...
Published 14 months ago by R. C. Saunders

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7 of 8 people found the following review helpful:
3.0 out of 5 stars Bunn BxB 10-Cup Brewer
There is nothing wrong with the machine (other than I wish it had an automatic turn off like event he cheap brewers have) except that the recommended filter, Medelco 8 - 10 cup permanent filter) is is WAY TOO SMALL for this machine. I have to fill in with a paper filter so it defeats the whole purpose of having a permanent filter. Even with the paper the filter overflows...
Published 15 months ago by Nicholas Findlay

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19 of 19 people found the following review helpful:
4.0 out of 5 stars Bunn BXB Coffee Maker, June 17, 2009
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
The Bunn BXB is an excellent coffee maker, but requires a different understanding of brewing coffee.

Instead of super heating the water immediately before spraying it over the grounds, this coffee maker has a stainless steel tank that stores hot water at around 200 degree fahrenheit. This enables the coffee maker to spray hot rather than super heated water over the grounds, eliminating the scorched taste and power surges associated with fast heating. Fresh water poured into the reservoir at the top flows into the bottom of the storage tank pushing hot water out the top onto the waiting coffee grounds making a hot pot of coffee in under three minutes. The storage tank takes about 15 minutes to heat the first time and will hold almost two carafes worth of water.

My last Bunn lasted 15 years and failed due to a design flaw, which has been fixed in this model. Other coffee brewers were lucky to last 5 years.

My old Bunn coffee maker had the hot water tank in direct contact with the water reservoir in the top of the maker. This contact caused the water reservoir to disintegrate and leak whenever fresh water was poured into the coffee maker.

In the new model, this contact point is removed, separating the hot water tank from the water reservoir by about 1/2 inch. In addition, the reservoir now has a valve that doesn't release the water into the hot water tank until the cover on the reservoir is closed. No more spilled water if you're not fast enough with the carafe or forget the carafe needs to be in position before pouring in fresh water. This new feature also means no need to use and store the separate measuring/fill container.

My only problem with this design is the lack of insulation around the hot water tank. Because the water stays constantly hot, the coffee maker is a heat source that must be guarded against and is warm enough to be uncomfortable although not hot enough to burn. This lack of insulation also results in heat/energy being lost that could be conserved. (I use this excess heat to pre-warm canned catfood for my pride of cats by placing the catfood on top of the coffee maker. It heats the canned catfood just enough without overheating.)

Because this coffee maker is constantly plugged in, it may not be useable in some businesses that have rules about leaving appliances plugged in overnight to prevent fires. It is, however, an excellent coffee maker where coffee/hot water is needed 24/7.

Other than that, a great coffee maker that I'll buy again -- in 15 to 20 years.

(Note: This is NOT the high altitude model designed for use above 5,000 feet. The high altitude models are the "D" models.)
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12 of 12 people found the following review helpful:
5.0 out of 5 stars Excellent quality as always, March 11, 2008
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
This is my second Bunn. My first lasted almost 20 years of pretty constant use. It finally stopped working. I purchased this one and was very impressed with the design/look of the machine. The performance .... well, it is a Bunn! Need we say more??!!!!!
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8 of 8 people found the following review helpful:
5.0 out of 5 stars As advertised, April 26, 2008
By William A. Schleckser (APO, AP United States) - See all my reviews
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This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
Excellent product. Provides coffee exacly as advertised. The Bun may cost alittle more, but you get what you pay for.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars Bunn Coffee Makers Give Controlled Water Temp., March 20, 2009
By Kenneth F. Barnes (Freeport, IL. USA) - See all my reviews
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This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
The feature I appreciate the most in a Bunn coffee maker is that it produces water at a controlled temperature. Coffee has a better flavor if the water temperature is between 180 and 190 degrees. Over 190 degrees and the coffee flavor becomes bitter, below 180 degrees and the strength is decreased. The Bunn gives hot water of the correct temperature immediately and through out the brewing. Other brands produce hotter and hotter water as what you poured in runs out. Tip: I have learned that high water temp. and oxygen ruin coffee.
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7 of 8 people found the following review helpful:
3.0 out of 5 stars Bunn BxB 10-Cup Brewer, May 27, 2009
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
There is nothing wrong with the machine (other than I wish it had an automatic turn off like event he cheap brewers have) except that the recommended filter, Medelco 8 - 10 cup permanent filter) is is WAY TOO SMALL for this machine. I have to fill in with a paper filter so it defeats the whole purpose of having a permanent filter. Even with the paper the filter overflows coffee grounds. There needs to be a LARGER filter to fit this machine. The machine is fast and other than having to fuss with the filter and a mess to clean out, it makes good coffe.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Great Coffee--Great Coffee Maker--some tips..., November 10, 2009
By Anne (Baltimore, MD) - See all my reviews
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This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
I read a lot of reviews before I purchased my coffee maker from Amazon. I am glad I did. It's a funny thing to me, but often simpler is better. There is no water filter to mess with and have to change out. There is no grinder attached. It is simply a coffee maker that makes good coffee. Before I bought this machine, I called Bunn's customer service to ask some questions. The gal I talked to was so helpful--her help alone sold me on the machine!

This is what I learned:
1) Use only Bunn coffee filters. They have higher sides and will keep the grounds from ending up in the coffee. You can buy them online at Amazon, the Bunn Gourmet website, or at Walmart in the store if you need them today. We make really strong coffee, so I have to put more grounds in the basket. The filters are really important.
2) The regular sprayhead does make the coffee go through really fast. If you call Bunn's customer service and tell them what model you have, they will send you a slower sprayhead for free. No charge. The customer service gal asked me which model I was going to buy and sent the sprayhead even before I had placed my order on Amazon! The slower sprayhead is also helpful if you have hard water, I believe she said-- The slower sprayhead is helpful for us because it takes longer for the water to go through the grounds, which makes the coffee stronger and it keeps the water from overflowing the full basket of grounds it has to go through.
3) Use filtered water from your sink or fridge in the coffee maker.
4) Bunn makers make a 5 oz. cup of coffee so adjust your ratios according to how strong you like your coffee. (My old Krups was a 4 oz. cup)

Because we like such strong coffee, we can only make about 8 5-oz. cups at a time because I can't fit any more grounds in. But, I don't mind. That's as much as our Krups 10 cup made and the coffee is great and hot!

Bunn has the right idea--I think. They simplified things. Less things to break and just what is needed to do the job right!
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Great reliable cup of coffee., February 7, 2009
By J. Blair (CA United States) - See all my reviews
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Amazon Verified Purchase(What's this?)
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
Cons:
Standard grocery-store filters are shorter than the type that works best in this machine, but you can get by with the grocery-store variety. It just makes a little more mess in the grinds-basket.

You have to wait 15 minutes for the machine to heat the tank of water before you can turn on the drip coffee function. This is pain if you don't use it for more than one pot of coffee, but not really much more wait time than a standard brewer -- it just requires you come back after 15 minutes and click it on.

Retro "Denny's" look.

No programmable settings.


Pros:
No programmable settings to learn.

Once heated, it makes very consistent coffee in 3 minutes. It sprays super-hot water all over the coffee grounds (in a circular pattern) so you get a really even flavor from all your grounds.

If you're making more than 1 pot of coffee, this machine is even better.
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2 of 2 people found the following review helpful:
2.0 out of 5 stars My BXB started leaking, December 19, 2009
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
Just recently my wife noticed that the Bunn coffee maker was leaking when she poured in the water to make a pot of coffee. Today I took the time to inspect the coffee maker closely to locate the leak.

I saw water come out of a small hole underneath the top assembly and behind the brew funnel. I took the top off to see inside where the leak was coming from. I found that the plastic was eroded and a crack had developed where the stainless tank is sealed with a rubber seal to the upper assembly. I also found multiple plastic cracks around the copper tube where the spray head screws to the tube.

An guess what, the three year warranty expired four days ago.

The plastic top assembly is just not designed to handle the heat of hot water and starts to leak at those(not very hot)hot contact points. Is is planned leak failure after 3yrs so I have to buy another coffee maker? I know there are plastics that are capable of withstanding hot water temperatures but Bunn is not using them.

Maybe a Bunn Commercial model would not have that problem?
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2 of 2 people found the following review helpful:
3.0 out of 5 stars Things are not what they use to be, October 12, 2009
By Richard L. Ranes "True Southron" (Montgomery, TEXAS,CSA) - See all my reviews
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This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
This is the third BUNN coffee maker we have purchased in 20+ years. This one is cheaply constructed by comparison. The top slants forward and the brewing cone and the carafe don't line up. The unit has also forced water over the filter section causing a large mess to clean up. BUNN still brews the best coffee and the quickest so what can one do?
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Great customer service!, September 1, 2009
By tmaki "tmaki" (Wisconsin) - See all my reviews
This review is from: Bunn BXB 10-Cup Professional Coffee Brewer, Black (Kitchen)
I purchased a new BXB Bunn coffeemaker approximately 4 weeks ago. I purchased a Bunn because of the quality and great coffee flavor. I noticed immediately the coffee tasted weak, no matter how many grounds I added. I thought maybe it was just me but after having a few people over they too remarked at how weak the coffee was. I just made a phone call to Bunn customer service and they were wonderful. I was asked to remove the basket and check for a sprayhead. Sprayhead, what sprayhead? All I had was a threaded screw with a nut, no sprayhaed. Needless to say my coffeemaker was missing this most important part. That would be the reason my coffee was weak. The water was merely dripping through the coffee grounds and spilling into the pot instead of spraying the grounds. I'm going to be sent two sprayheads for free! I have read other customer reviews and there are numerous people who are complaining of weak coffee as well. I would have to say that they too are probably missing the sprayhead. Not sure how these coffee makers can leave the factory without them but I guess it does happen. A simple call to Bunn customer service and they'll set you up with the missing part. I'm looking forward to a good cup of coffee once the sprayhead arrives. Again, great customer service which keeps me buying Bunn products!
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Bunn BXB 10-Cup Professional Coffee Brewer, Black
$181.08 $104.14
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