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The most helpful favorable review
The most helpful critical review
161 of 164 people found the following review helpful:
Wonderful when used properly (e.g. at night).
After reading many of the reviews on Amazon, I purchased this delonghi heater. I can't be happier with its performance. I believe the more positive reviews are a result of using this heater as it was designed - to gradually maintain a slow heat in a small-mid sized enclosed room (say, 20x20 with 9' ceilings). If you want to quickly heat a large room with a blast of hot...
Published on December 20, 2007 by Pawan Murthy
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94 of 101 people found the following review helpful:
Horrible Warranty from DeLonghi
I bought two (2) DeLonghi EW7707CM Oil-Filled radiators. Both work fantastically-well, however one of them has started leaking - after less than a month of use.
I e-mailed Delonghi, told them what the issue was and now they say I have to send the product to "the nearest service center listed on our website under the customer service tab" which is almost 400...
Published on March 5, 2008 by The Raw Deal Warranty
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161 of 164 people found the following review helpful:
Wonderful when used properly (e.g. at night)., December 20, 2007
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
After reading many of the reviews on Amazon, I purchased this delonghi heater. I can't be happier with its performance. I believe the more positive reviews are a result of using this heater as it was designed - to gradually maintain a slow heat in a small-mid sized enclosed room (say, 20x20 with 9' ceilings). If you want to quickly heat a large room with a blast of hot air, get something with a fan or turn up the thermostat.
We use this heater at night. It does such an effective job of keeping our room at a comfortable 70F (even at lower settings), that we have programmed our central heat thermostat to go down to 60F at night. Of course, the effectiveness of the heater is also dependent on how well your house is insulated.
There were some comments about the heater getting hot to the touch. Well, yes, of course it does - it's a heater! But even at it's highest setting, the metal is not sizzling. It is well insulated enough that you can touch it for a few seconds before it gets uncomfortable - plenty of time for the occasional times you may bump into it. At lower settings - this isn't even an issue.
Why an oil-filled heater? It produces a very gentle heat without drying the air like a conventional ceramic or electric heater.
Why the delonghi? Gentle heat without any sound. We purchased the Honeywell 7-Fin Oil-Filled Radiator Heater as well (they were out of stock of the delonghi), and while it heats fine, it creaks and cracks when you use it. I'm sure this is due to the metal expanding and contracting as it gets warmer and cooler. It's not a huge problem, but if you are a light sleeper, it may be an annoyance.
The only downside I can think of is the wheels. Doesn't roll well on carpet - which is fine, we don't' move it much anyway. But overall, love the delonghi. We've had it for 2 weeks now and I hope it lasts this way for several years.
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94 of 101 people found the following review helpful:
Horrible Warranty from DeLonghi, March 5, 2008
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I bought two (2) DeLonghi EW7707CM Oil-Filled radiators. Both work fantastically-well, however one of them has started leaking - after less than a month of use.
I e-mailed Delonghi, told them what the issue was and now they say I have to send the product to "the nearest service center listed on our website under the customer service tab" which is almost 400 miles from my house and I AS THE CUSTOMER have to pay for shipping to this far-flung service center.
Ridiculous! It would cost almost as much in shipping as I bought it for ($49.95 through amazon) because of the weight and size of the unit.
Great product (when it isn't leaking oil), very very poor warranty. Buy from a more reputable company!!!
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37 of 37 people found the following review helpful:
No better heat than this!, October 23, 2008
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I purchased two of these radiator heaters last Fall and used them all through the heating season. They are wonderful. SO much better than any blower, convection, or ceramic heaters I've had - and I've had them all. Our 152 year old house has hot water (boiler) heat so we're used to a system that doesn't blow and dry out the air but with fuel oil prices as they have been for the past few years we just can't see heating this big old house with our furnace. We have a woodstove to heat the major portion of the house but our bedroom and utility room are cold due to being away from woodstove heat and are both drafty rooms to boot. These heaters worked so well to keep those two areas perfectly comfortable without the drying effect of blower or convection heat. For years we've struggled with noisy, drying space heaters that caused much stress due to fire hazards etc. Contrary to what one review said this "Safe Heat" heater is truly safe. There are no serious fire hazard warnings on this item because it does not get hot like a convection or coil heater. In fact, you can touch the radiator itself and it would not burn skin. I wouldn't sleep with ANY other space heater on in our bedroom (which made for cold nights before we had these heaters) but this heater is perfect for just that. It is truly not a fire hazard if you set it in a place that is recommended in the book that comes with it and follow the safety instructions which mainly say not to put objects on the heater itself. The reviewer that said it took up a lot of space may have been treating this heater like the other types of heaters but it's not necessary. This heater should be treated as a "heater" for sure but it's not going to radiate the kind of heat that would set things on fire unless they were laid on top of the heater where the heat radiates up and I'm not even convinced that would set anything on fire. The footprint it takes up on the floor is very small.
It is a completely different heater from the other types of space heaters.
One reviewer said it's not "fast enough" to warm the room. This IS NOT a heater you would turn on and off whenever you walk into/out of the area you want to heat. It works with a thermostat and if left "on" at the comfort level you desire you practically never have to touch the heater again, unless the weather gets extremely cold in which case you would turn the thermostat to a higher level. We found that these heaters are very cost efficient to leave on with thermostat set to our desired warmth. It's the same principle as you use with whole house heating - you don't turn your furnace off every time you leave home, you just turn the thermostat down.
I turn them down during the day and then up at night but leave them on so that we're not "starting from scratch" to heat up the areas.
Unlike other heaters that can't be left on safely without being monitored, this heater can (and to work efficiently SHOULD) be left on because it is NOT A FIRE HAZARD and works with a thermostat. The only real fire hazard issue is that it can not be plugged into an extension cord safely and the plug itself can get hot if not in a proper outlet. In fact, if there is a fire hazard with this heater it's the cord that is the issue not the radiator itself. The cord is long enough though that it is not a problem for us to put it where we want it and plug in properly.
I just turned one of these heaters on today and I'm as happy to have it as I was all last Winter. I can't say enough good things about these heaters. They have met and exceeded all of my expectations. Even the price I paid for them was remarkably good. I paid less for one of these heaters than I did my "ceramic dish heater" that for numerous reasons I was almost never able to use. I even love that it's on wheels. Easily moveable on my utility room tile floor.
There is just nothing bad to say about this heater. Exceptional is the word for it!
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45 of 47 people found the following review helpful:
Heater review, November 13, 2007
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
Heater was bought for child's room. It seems safe and works well. The comfort temp feature was slightly misleading due to the fact that we thought we could change the thermostat on that function. Instead you can use the number thermostat that goes from 0 to 5. I guess we thought we could set the temperature to a degree like 68. Other than that we like it and we feel that it is safe for our child's bedroom. We will see how it is on the electric bill this Winter.
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74 of 81 people found the following review helpful:
Best heater around, November 16, 2007
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I tried many heaters, like ceramic with fan, ceramic without fan and this one turned out to be the best. The heaters with fan make lots of noise and its difficult to sleep.
Also the ceramic heaters tend to burn oxygen in air because of very hot coil making you feel sick. On top of it, small ceramic heaters cause uneven heating making you feel even more sick.
DeLonghi EW7707CM heater has none of these problems. Because of its large size it can evenly heat the room. Its fins are not very hot so do not burn the air. We received it in 2 days. After using it in our 10x10 bedroom, we feel very cozy and we can sleep very well. Also this is very good looking heater. You can spend more money one time but you wont regret it.
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37 of 39 people found the following review helpful:
Perfect for my needs, March 30, 2008
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
This is my 2nd Delonghi. Several months back I purchased the larger model 715T with the 24hr thermo setting. So far, very happy with performance of both.
I recently moved back to AZ. The winters are certainly not like back east or mid-west, but it is a area of higher elevation with winter nights in the 20-30s. The home is under 1000 sqf and I did not want to heat with propane at the current high price, (neighbor has filled their propane almost monthly) at about $475 per tank. My last 3 months for total heat, lighting and cooking has been $70, $105 and current bill for Feb at $77.
I use the larger DeLonghi unit in the front room-kitchen area, and the smaller unit for my PC office room. During the coldest nights I kept the larger unit on all night at low temp, then turned it up a notch or two in the morning. I'm fairly cold-blooded and prefer warmer to cold. This has kept me very comfortable. Granted, as some reviewers have said, you need to turn it up and let it get up to desired temp,(2-3 hr). This is the nature of a 'radiator' heater. But once up to temp, it will keep area 'toasty' for rest of day.
Other reviewers have noted a few problems that I have not experienced, (maybe I'm lucky or they just got a defective unit, which certainly can happen). I did not note a 'horrible' long lasting smell. With the smaller unit it did take a few hours of residue burn off, nothing horrible or irritating. The instruction manual notes all this. I was not annoyed by 'loud pops' when unit was going on or off. I did, barely hear it at times,(and I have excellent hearing). Have not had any mechanical or broken items nor leakage. Note: as a reviewer said, they got a slight 'burn' when touching, (the manual also notes as well). When on high the top of unit can get very warm to touch...but why would anyone assume less? It is a 'heater' folks. So let's consider that when using any such electrical device. Would not advise you to: let children play around it, nor do you want to curl your cat on it. But overall, by touching it you are not going to scald yourself. Smart advice: read the manual.
The larger unit I thought would be nice to have the 24 hr thermostat setting, I have only had to use it a couple of times, because after the unit gets to your desired comfort, just dial down a setting and move the thermo dial until the light comes on and it will maintain that temp. In fact, the smaller unit the 7707CM, has a '6' number setting dial that works just as good. This unit, (like the larger one) is also able to go to a 1500w setting, but I have only used it a few times on extreme cold mornings for a couple hours to warm room up a bit faster, then turn it back down to 500 or 700w setting.
So, for me, bottom line at present, I would certainly purchase another DeLonghi for my use. Very comfortable and cost effective. Open the box, remove it and 'pop' out the lock in place fold under wheels, plug it in and you are ready to heat. I felt Amazon price and fast free delivery were all pluses.
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21 of 21 people found the following review helpful:
BRRRRRR, December 12, 2007
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I purchased this heater to supplement a new bathroom built onto my home. The room is 16' x 21'and I was skeptical that it would be warm this winter, but with this heater I no longer have that concern. It keeps this room very cozy; in fact when I first started to use it I set the Comfortemp setting and quickly realized that was just too warm. I now use just the thermostat and it keeps this room nice and toasty. There are conventional heating vents from the furnace but something extra was needed because of the size. This heater comes with a terrific price tag and I like the fact that it does not get hot on the outside so as to cause burns if touched. I recommend this if you are looking for a smaller, but functional and inexpensive heater.
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25 of 26 people found the following review helpful:
Good at first, but..., November 12, 2008
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
We purchased at the beginning of the year because the forced air heater we were using in our bedroom left me with headaches and a bloody nose and I was worried the same would happen to our newborn.
Upon reading the good reviews of this unit I purchased it and it worked great for the rest of the winter and chilly spring nights. I constantly had to turn the unit down because it was really warming up the bedroom.
But I just pulled it out for use about a month ago and it has failed to perform. I leave it on high all night and it still does not warm up the room. I have to run the other space heater along with it to warm up the room, then turn off the other heater before it gives me a headache. This goes on several times during the night.
I wanted to return it since it is still under warranty but DeLonghi says I have to pay for shipping it! This was a good heater, but it would be nice if it lasted longer then 11 months.
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16 of 16 people found the following review helpful:
I love this heater!, December 25, 2007
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I spent hours researching oil-filled heaters, and finally chose this one. It is the most amazing heater ever. It is quiet, heats up fast, retains heat, and is just the best. My 3 cats position themselves around it--I feel like I finally have a fireplace, but without the mess. I may need to buy a second one, though, because I am getting tired of unplugging it and rolling it to another cold room to do its outstanding job of warming.
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14 of 14 people found the following review helpful:
It was good while it worked, November 24, 2008
This review is from: DeLonghi EW7707CM Oil-filled Radiator with ComforTemp Technology (Kitchen)
I purchased this Delonghi EW7707CM heater about a month ago, but didn't need to use it until this past week. At first, it was great and heated up my 12x14 bedroom quite effectively. That is, it heated well until one of the two switches refused to activate after being switched on, leaving me with only the "low" setting working. I will not attempt to return the unit for service or replacement because the return postage is too expensive. I'll put it out in next spring's subdivision garage sale and hopefully get a few bucks back. I'm going to buy a replacement space heater at Home Depot so at least it will be easier to return if it flakes out.
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