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Average Customer Review
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45 of 45 people found the following review helpful:
Nice product, but a few problems., October 10, 2006
We saw the Amana French-door bottom-freezer fridge about a year ago and fell in love with it. As it turns out, we have had a fairly mixed experience with it.
I'll say that there are quite a few things that we like about it. Overall, we like the layout and flexibility of this fridge a lot. All of the shelves are adjustable to allow for customizing the space for what we need. The layout makes the fridge feel bigger than the other 25 CF fridges we've used or looked at. The quality of the ice maker and water filtration is nice. I do find the bottom-freezer a nice feature for our family. The best feature of the French-doors for us is that they don't swing open as wide as conventional doors, which is good for energy usage and for not blocking passage through our tight kitchen. They're also convenient when you have to grab something quick out of the door.
That said, after using it a while, there are a few things that we don't like about this fridge:
1) After a few months of use, it started getting kind of loud. As it turns out, this was the sound of the cooling fan dying. When it finally died, we had no cold air in the fridge compartment. It was still under warranty, but I wasn't happy about replacing the fan after only about 7 months. (It's still occasionally louder than I'd prefer, but most of the time it is OK.)
2) The water filter dispenser is on the inside of the fridge compartment rather than on the outside of the unit. Combined with the fact that its flow is a little on the slow side, it seems to me that a lot of energy is wasted each time I have to leave the door open for 30 seconds to get a glass of water.
3) The top cover of the Chef's Pantry drawer is not the highest quality component. It pops off once every two weeks or so for me (though, in fairness, my wife doesn't report this problem, so it might just be me). It's easy to put back on, but something I don't feel that I should have to worry about with a $1600 fridge.
Overall, we probably would buy the same fridge again. I'd probably pass on the water filtration option until they figure out a way to get access from the outside of the fridge. I'd probably also want to make sure to get the extended warranty.
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34 of 34 people found the following review helpful:
Be Forewarned, June 13, 2007
I've had this unit for almost exactly two years and am disappointed in its performance. You have to open the French doors to get to the water dispenser. I think this feature wastes energy and creates the potential for problems. I found this review page because I was checking to see if there were recalls on this model. In two years, I have replaced the fan that delivers cool air from the freezer to the refrigerator twice. Stay away from this model.
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30 of 30 people found the following review helpful:
Poor quality, bad warratee, December 24, 2006
We have owned this fridge for less than 2 years and it recently broke down. We lost all the contents of the fridge ($100's) and the repair cost us over $200. The problem was the evaporator fan. I read the warrantee and it claimed to cover the evaporator. When I called Amana to get the repair covered they told me that they only cover the evaporator coil, not the fan. The manual and warrantee document did not make this distinction. Even so, this is not an inexpensive fridge and it should go more than 2 years without breaking down. Shame on Amana for not standing behind this product and shame on Amana for hiding behind shades of warrantee language.
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4 of 4 people found the following review helpful:
Disappointed in this Refrigerator, October 27, 2008
This review is from: Amana : AFD2535DEW 25.0 cu. ft. Freestanding French Door Refrigerator - White
We've had this refrigerator (stainless steel model) for just over 1-1/2 years. It has broken down once (right after the warranty expired) - same issue as others had (the fan). Is is noisy. The freezer handle has broken off completely once, and has popped off again since being repaired. The interior drawer cover is worthless. The stainless steel is of poor quality and is easily dented (even dropping an ice cube on the top of the freezer drawer is enough to create a dent. One of the worst appliance decisions I've ever made.
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3 of 3 people found the following review helpful:
Yep. A real dog, January 19, 2009
This review is from: Amana : AFD2535DEW 25.0 cu. ft. Freestanding French Door Refrigerator - White
Under two years old, repaired at 11 months and gone again. Search the web and there's a plethora of problems with these things.
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Nothing but trouble!, January 4, 2009
We've had this fridge for a little over two years, and I've just made my second repair call. The first time (about 3 months ago), the freezer was working fine, but the fridge was warm. The tech said a controller board malfunctioned causing the duct from the freezer (the only part of the unit that gets chilled) to ice over, preventing cold air from entering the upper compartment (the fridge). Now, the compressor/fan only runs when the door is opened, and the fridge compartment is gradually warming up. We paid >$2000 for it, and would NOT buy this (maybe even ANY Amana product) again!
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