Amazon.com: Customer Reviews: GE Profile : PGSS5NFXSS 24.9 cu. ft. French Door Refrigerator

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9 of 9 people found the following review helpful:
1.0 out of 5 stars right door doesn't close after left door, October 24, 2008
By Lund Wolfe (Chandler, AZ) - See all my reviews
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This review is from: GE Profile : PGSS5NFXSS 24.9 cu. ft. French Door Refrigerator
I recently purchased the expensive GE 25 cu ft PGSS5NFXSS stainless frig with french doors and two bottom freezer drawers for my new home. The right door has to be slammed to close it when the left door is already closed. Whenever I go back to open the frig I notice it is sticking open. It is a design flaw that two service techs have verified. I have been battling GE for more than a month to give me a different model/type frig that actually works with no luck so far. The customer service department goes through the motions but will not acknowlege the flaw and do the right thing. The best I can hope for is to get a replacement of the same model with the same problem.

Be sure to test your GE french door frig in a showroom before making such a big purchase or you may regret it, like me. No other brands of french door frigs have this problem. The Maytag french door models, also sold under Whirlpool and KitchenAid brands, have a good reputation.
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1 of 1 people found the following review helpful:
1.0 out of 5 stars right door can't be closed after left door, October 20, 2008
By Lund Wolfe (Chandler, AZ) - See all my reviews
(REAL NAME)   
Unfortunately, I bought this frig based only on a photo and description on the GE website for my new home.

The right door must be slammed if the left door is already closed or it will stick at two different points instead of closing. This is a design flaw that GE will not take responsibility for. I reported it within two weeks of moving in and have had three service techs look at it over a five week period (along with many calls to the useless GE service and consumer relations department) and all of them told me it can't be fixed because it is a design flaw, but GE will not come clean and let me return or exchange it.

Try it before you buy it or you will be stuck with it like me.
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GE Profile : PGSS5NFXSS 24.9 cu. ft. French Door Refrigerator
GE Profile : PGSS5NFXSS 24.9 cu. ft. French Door Refrigerator by GE
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