Amazon.com: Customer Reviews: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player

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131 of 139 people found the following review helpful:
4.0 out of 5 stars Great Price and HDMI Support
A friend recommended the Samsung, as he has had very good luck with them, so I started looking at reviews over the past month on both DVD/VCR Players and Recorders. I had wanted to convert all my VHS Tapes to DVD, and had initially wanted a DVD Recorder, but since you cannot copy Copyrighted Material, I decided to go for the Player Combo.

Pros: The HDMI...
Published on April 13, 2008 by T. Scott

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290 of 311 people found the following review helpful:
3.0 out of 5 stars BE WARNED!
Everything written about this unit in the other reviews is accurate. The combo player/recorder is an excellent example of a dying breed, is well crafted, and (I presume) performs to expectations. So why only 3 stars? Because no where in the description was the most important factor, that the V9800 is TUNERLESS. It must be used with another tuner source...like a set...
Published on June 21, 2008 by J. Janssen

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290 of 311 people found the following review helpful:
3.0 out of 5 stars BE WARNED!, June 21, 2008
By J. Janssen (San Diego, CA USA) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
Everything written about this unit in the other reviews is accurate. The combo player/recorder is an excellent example of a dying breed, is well crafted, and (I presume) performs to expectations. So why only 3 stars? Because no where in the description was the most important factor, that the V9800 is TUNERLESS. It must be used with another tuner source...like a set top box. Interestingly, I get cable from Time Warner through regular, in the wall, coax and all three of my HDTV's (Sony Bravia and 2 Sharps) have provisions for coax input. With separate DVD players and "traditional" VCR's this is no problem. Unfortunately I have not found any of the current combo players accepting of coax input for the VCR.
If you receive cable through a set top box this unit would be fine, and for under a $100 represents a nice value for the quality of build. My real gripe is with amazon for not being more diligent in spec'ing technical products that they sell. So 5 stars for Samsung and 0 stars for the amazonians!
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131 of 139 people found the following review helpful:
4.0 out of 5 stars Great Price and HDMI Support, April 13, 2008
By T. Scott (Phoenix, Az.) - See all my reviews
(REAL NAME)   
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
A friend recommended the Samsung, as he has had very good luck with them, so I started looking at reviews over the past month on both DVD/VCR Players and Recorders. I had wanted to convert all my VHS Tapes to DVD, and had initially wanted a DVD Recorder, but since you cannot copy Copyrighted Material, I decided to go for the Player Combo.

Pros: The HDMI Interface is a must with my new Bravia T.V., and the Up-Conversion works great at 1080P. I also have a Sony Blu-Ray, but did not want to wear it out from watching just good old DVD's, besides it's a bit finicky at times and takes a long time to boot and load.

Cons: The VCR only works with the Video Out (Composite), so you still have to run those old Red/White and Yellow wires to support the VCR. I had hoped I could use a single output, but the only commonality across the DVD and the VHS would be the Composite Output and I would have then lost the HDMI Capability and the Up-Conversion.

Over-all, it allows me to have a single unit, and still watch my VHS Tapes, and also supports higher clarity with regular DVD's, providing better quality than my Older Progressive Scan DVD on my older Sony 57 Inch, as it only supports the lower 480p.
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40 of 40 people found the following review helpful:
1.0 out of 5 stars Gee, I don't remember this many 1-star ratings when I bought this thing, December 26, 2008
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This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
If a zero-star grade was available, I would have selected it. After reviewing the rest of the 1-star ratings, I have two thoughts:

1. Allow me to add my voice to the chorus of negative reviews on the Samsung DVD-V9800. It has gone completely non functional after only 4 months at most of very light duty as a DVD player. I don't think I ever used the VCR function other than the one time when I initially tested the unit after installing it. I received the unit in August or September and it sat in a box while I pulled the rest of my home theater together. Of course, now in December, the failure occurred after the 90 days parts and labor warranty has expired and now I am faced with the choice of paying for labor. Ironically, the diagnosis fee will probably exceed the unit's purchase price. I cannot fault Amazon for not being responsive because I didn't even open the box for 30 days or more. Lesson learned: Be patient and don't order stuff until you're really ready to test it and use it.

2. I simply do not remember the Samsung DVD-V9800 having this many negative ratings. I cannot imagine I would have bought anything with this many complaints against it. Anything will have some negative comments but in this case, the common theme of so many of the DVD-V9800's dying at a young age should be heeded by anyone considering one of these units. Lesson Learned #2: Pay attention to consumer level reviews

Oddly enough, when we bought the unit, it was on sale, and my better half really wanted to keep the capability of playing VHS tapes despite their obsolescence, so we bought two of them. At least I won't have to go far for a spare. Hopefully, it may last longer than its predecessor, perhaps even long enough to re-establish some of the admiration I had for Samsung.

To Samsung Management: Take these reviews with you on your next retreat, read them aloud amongst each other. Then ask yourselves if this where you really want to be, with this many consumers consistently criticizing one of your products. Either you will conclude that you are unhappy with the state of affairs . . . or you don't care.
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19 of 20 people found the following review helpful:
1.0 out of 5 stars DVD player died in 3 months + 21 days., December 20, 2008
By C. R. Cannon (San Diego, CA USA) - See all my reviews
(REAL NAME)   
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
I'll add my mite to the negative reviews--the DVD player side no longer loads any disc whatsover, including discs it could load the day before. Neither DVDs nor CDs. And this is just a few weeks over 90 days, so the labor charge to fix it would be as much or more than a replacement. Skip this product--Samsung (if you have any sense you are reading these reviews for customer experience), work on your quality engineering so you will dare to give a full (parts and labor) for a full year.
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13 of 13 people found the following review helpful:
1.0 out of 5 stars Died after 6 months, December 18, 2008
By David C. Chrisman (Dayton, Ohio) - See all my reviews
(REAL NAME)   
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
This product worked fine for the first couple of months. The upconverting feature worked well with the movies that we watched. Then out of no where the DVD player started malfunctioning. After loading a DVD, the player would get stuck at the menu apparently a problem with the laser. The labor warranty was only good for 3 months so we're out the money. Do not recommend this product. This is my 2nd bad experience with Samsung. My brother has a 47 inch LCD TV. The TV worked beautifully with a PS3 (blu-ray and video games were incredible) but when it came to watching satellite tv or over the air TV it was OK until you started to watch sports. Then the ball would streak a lot (watched every sport but football). The TV has the 60/120 but it didn't matter which setting was on (though the 120 helped). So hopefully Samsung's future products are better since they do have such an attractive price.
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16 of 17 people found the following review helpful:
1.0 out of 5 stars STAY AWAY: PRODUCT BREAKS AFTER 5 MONTHS and OUT OF WARRANTY, December 12, 2008
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
I am finally giving up trying to get this unit repaired. Samsung gave me the runaround, telling me that I need to pay to ship it back to them, pay for the packing material, and they would charge me for labor. This was after the unit stopped working after only 5 months. There products are shoddy, stay away. They don't tell you that they consider their expensive electronic items "disposible." Stick with a solid brand like Sony.
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16 of 17 people found the following review helpful:
1.0 out of 5 stars Broke 5 days after Amazon's 30-day return policy, October 23, 2008
By Carina Morningstar (Seattle, WA USA) - See all my reviews
(REAL NAME)   
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
My unit broke after 35 days of moderately heavy use (5-10 hours/day, DVD player only; never got to use the VCR). Note: it broke 5 days after Amazon's 30-day return period, but started showing symptoms about 10 days before it stopped playing DVDs entirely (see below). To take advantage of Samsung's Limited Warranty, I must mail the unit (at my own expense) to the nearest authorized Samsumg repair center, two states away.

For approximately 10 days prior to it's demise, the unit started to have difficulty moving between submenus and became very slow and sometimes noisy. It also started to cause light and dark bands to appear horizontally on my TV.

One final minor annoyance: there is no "Audio" button on the remote control that allows the user to easily switch between audio tracks (at least, that I could find). Since I often listen to shows in Spanish or with commentary, I found it a bit cumbersome to have to go into the unit's (somewhat confusing) on-screen menu.
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14 of 15 people found the following review helpful:
1.0 out of 5 stars Burned with the "no tuner" - WATCH OUT !!, December 22, 2008
By Frank Snyder (Wilkes-Barre, PA) - See all my reviews
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Amazon Verified Purchase(What's this?)
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
Purchased this for my parents, thinking this would be a nice replacement for their aging VCR. WRONG ! They have cable, and this stupid thing has NO TUNER. Now, I am in the unenviable position of giving a gift that I immediately must turn around and send back. Other reviews are right, there is nowhere on the description that says that this device is TUNERLESS. I think these descriptions need to be a little more transparent.
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14 of 15 people found the following review helpful:
1.0 out of 5 stars Dvd player died after 4 months, December 20, 2008
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
Definitely avoid this one. Your labor warranty only last 3 months, and when the dvd player fails, you'll be stuck with an expensive vcr.
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10 of 10 people found the following review helpful:
1.0 out of 5 stars I win the booby prize!, May 19, 2009
By Susan E. Bernick (Seattle, WA) - See all my reviews
(REAL NAME)   
This review is from: Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player (Electronics)
I think I win the prize for the quickest "die" -- I watched exactly 4 hours of DVD and the unit no longer works. I bought it in July of 2008 and only now installed it, so I effectively took 5 crisp 20s and set them on fire. I am going to try to work with Amazon for at least a partial credit. Count me as another person who thinks this product deserves a negative # of stars.
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Recent discussions in the Samsung DVD-V9800 Tunerless 1080p Upconverting VHS Combo DVD Player forum
Discussion Replies Latest Post
What does it mean when a product is "tunerless"????? 0 13 days ago
Does this model do dubbing? 0 1 month ago
recorded on DVD from TV? 2 April 2010
Is this product a multisystem? 0 April 2009
 
   
 

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