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Average Customer Review
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The most helpful favorable review
The most helpful critical review
8 of 8 people found the following review helpful:
This is all I will use, irreplaceable!!
I started using proactiv when I was around 22. I had never had acne problems as a teen, but all of a sudden around 21, I would get these large painful cystic blemishes maybe once or twice a month on my chin. They tore down my self esteem whenever I had one. I would be afraid to leave the house and try and schedule my life around the stupid things. These were not little...
Published 11 months ago by A. Boston
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24 of 25 people found the following review helpful:
Worked for a while
I gave it 3 stars because it did work at first.
My acne problems aren't that serious.
This product worked very well for a good month...and then it stopped being effective. For some reason, even though the wash is a scrub it wasn't exfoliating properly...and it dried me out. My esthetician said that Proactiv usually works in the beginning for most of...
Published 15 months ago by S. Perkins
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24 of 25 people found the following review helpful:
Worked for a while, December 11, 2008
I gave it 3 stars because it did work at first.
My acne problems aren't that serious.
This product worked very well for a good month...and then it stopped being effective. For some reason, even though the wash is a scrub it wasn't exfoliating properly...and it dried me out. My esthetician said that Proactiv usually works in the beginning for most of her clients...
I remember her telling me once that I didn't need a salicylic or Jessner peel. I figure, well--maybe the Proactiv was too strong for me...because it stripped my face of moisture.
But...the mask is very good. It's creamy and cooling. I still go back and forth between the Proactiv mask and the DDF sulfur mask (which is VERY effective). These days I use the Mint Julep Queen Helene scrub, a face wash from the spa I frequent, witch hazel as an astringent (it's non-drying on my face) and pure/unrefined shea butter as a moisturizer.
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8 of 8 people found the following review helpful:
This is all I will use, irreplaceable!!, April 6, 2009
I started using proactiv when I was around 22. I had never had acne problems as a teen, but all of a sudden around 21, I would get these large painful cystic blemishes maybe once or twice a month on my chin. They tore down my self esteem whenever I had one. I would be afraid to leave the house and try and schedule my life around the stupid things. These were not little baby white heads, They would take a week or more to come to a head and hurt like you would not believe during that process. Then, they'd take forever to heal. I'm fair with freckles, so a honkin' red mountain the size of a nickel or dime was not good.
I ordered proactiv and have never gone back. Though there has been a time when I tried using only the face wash/scrubby stuff, it doesn't work by itself and I started to break out again. The key really is using the three steps together. Once you get used to it, it's not so tedious to have to go through all three steps. I'm 28 now. I rarely breakout and they're SO much smaller now and really can be attributed to 'that time' of the month. Everyone gets a blemish now and then, but no one should have to live with them every day. We're a household of proactiv users, as my boyfriend uses it daily as well.
For the price I wouldn't hesitate to go and try it for a couple months(thru the proactiv website). I know it's NOT super cheap, but now knowing how it works, I would pay double in a heart beat. And honestly, it takes me probably about 6 months to go thru one kit, so it the end it's not bad at all. Also, some simple tips: Make sure your pillowcase is clean, never go to sleep with makeup on, don't touch your face unnecessarily and don't lean your face on a phone/cell phone. Those few things actually helped a lot as well!
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19 of 23 people found the following review helpful:
Scam warning!, March 11, 2009
I purchased this from Proactiv's site, and let me warn you-they will try to scam you!
I received my product, and was disappointed first of all by the tiny bottles. Second, the product didn't work for me at all, and my skin is not too awful to begin with. And last-here's the kicker, when I chose my "free gift" of vitamins, they neglected to tell me they were signing me up for auto shipments of vitamins from a totally separate company! I received a supply of vitamins that I didn't order, and didn't know I was being charged for! I had to send them back, and call several times asking for my refund. And they only gave me a partial refund at that!
I had to call back two more times because they said they canceled my order but they didn't.
My warning to you-be cautious if you order this from their site!!
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8 of 9 people found the following review helpful:
Works good but don't use more than once a day., February 28, 2009
I think that this product works good and so many people have complemented my skin since I started using this 2 months ago. I think that it is a bit strong so I only use it once a day instead of 2 to 3 times as the package says to do. For the first wash in the morning I use an antibacterial soap and then a lotion with vitamin E in so that this product won't dry out my skin. And then I use the 3 step system before I go to bed at night. I didn't have super bad acne until I moved from a dry climate to a very humid one. This product not only seem to help with my breakouts but also made my skin tone more even. I think it helps but should not be used as many times a day as they say to.
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4 of 4 people found the following review helpful:
Proactiv, May 10, 2009
I've had really serious acne since I was eleven or twelve. Proactiv irritated my face (by step 3 my face always burned so badly I'd have to fan my face to stop it), left my skin dry and didn't give me consistent results (the acne always came back in a few weeks.) If you have severe acne I'd recommend a dermatologist. I've been going for almost a year now and my face is clear. Don't use Proactiv.
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4 of 4 people found the following review helpful:
great product, January 11, 2009
I have used this product for over a year and after 10 years having acne i finally got rid all my pimples. I am so glad this product exist
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4 of 4 people found the following review helpful:
didnt work for me, December 1, 2008
Everyones skin is different and for my skin, this didnt do the trick. I gave it two stars because it doesnt dry out your skin like the others and the mask that comes with it takes away the redness of a pimple, nothing more nothing less.
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8 of 10 people found the following review helpful:
Proactiv Didn't work for me!, January 19, 2009
Initially, it cleared up my skin but after a few weeks there was my acne with a vengeance. It really isn't non-irritating because it ripped my skin apart (so much for the "spa quality botanicals"), so it was really fun having red, irritated skin with acne! I think it might work for teens or people in their early 20's, but not for me (I started breaking out at 23).
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7 of 9 people found the following review helpful:
I wasn't impressed, February 5, 2009
I had pretty bad acne in high school, so I was really excited to try the new Proactive skin solution with only 5% of people not getting results. Well, I guess I made it to that 5%. I found it did not help me AT ALL. My skin didn't clear up, and I made sure to follow the directions exactly. In fact, my dermatologist doesn't recommend it at all. I became much better off using prescripton-strength creams that my doctor recommended.
Oh, and when I called Proactive to request a refund, they gave me a good 15-minute speech (including putting me on the phone with her supervisor for further influencing) on why to keep with it. A complete pain and a bit awkward to turn them down after all that. That is probably why they're disapproval rate is only 5% - they harass you in order to deter you from the refund!
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2 of 2 people found the following review helpful:
my 2 cents..., July 27, 2009
I am a 26 year old woman, and I have had acne since I was 16. When I was about 17 I started to use proactiv, and my skin looked great. Then, when I was about 20, I stopped using it. I don't know why, maybe because it was inconvenient to order, and expensive after a while. But my skin became horrible. I tried everything at the drugstore, but nothing worked. So, when I was about 21 I returned to proactiv and again my skin was pretty good (but not perfect). Really, my skin looked fine, nice in photos, and with a little makeup I could cover anything up. Last summer one of my friends recommended Murad, and said it was better. So I decided to try it out, but it was really bad for me. Then I went back to proactiv (but I was just using the cleanser, not the other parts). This spring I went to a salon and was advised to use some other products, so I switched. Big mistake. Now I am out of the US, so I have started to use clinique (have been at it about 3.5 weeks, with some improvement but not much), so as soon as I can I am going to go back to proactiv. It is not perfect, and you really need to use all 3 parts (not just the cleanser), but for me it has been the most effective (and I really have tried almost everything).
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