Amazon.com: Customer Reviews: Campbell Hausfeld PW2575 2,500 psi 2.4 gpm Honda GCV160 Gas-Powered Pressure Washer with 25-Foot Hose

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6 of 7 people found the following review helpful:
4.0 out of 5 stars GOOD POWER WASHER
Bought this power washer to replace one we had for years and it finally gave up the ghost! We've always been satisied with Campbell Hausfeld before and are pleased with this unit.
Published 14 months ago by C. Barnes

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8 of 10 people found the following review helpful:
1.0 out of 5 stars Disasterous purchase
This product arrived in non-working/defective order and Amazon has a policy of not accepting returns on this type of equipment, yet the manufacturer refuses to take any responsibility for this defective product. I'm still trying to resolve the situation with Amazon and with Campbell Hausfeld, which by the way, keeps you waiting on their customer service line for over an...
Published 12 months ago by James Joyce

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6 of 7 people found the following review helpful:
4.0 out of 5 stars GOOD POWER WASHER, June 27, 2009
By C. Barnes "Realtor" (Carriere, MS) - See all my reviews
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This review is from: Campbell Hausfeld PW2575 2,500 psi 2.4 gpm Honda GCV160 Gas-Powered Pressure Washer with 25-Foot Hose (Lawn & Patio)
Bought this power washer to replace one we had for years and it finally gave up the ghost! We've always been satisied with Campbell Hausfeld before and are pleased with this unit.
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8 of 10 people found the following review helpful:
1.0 out of 5 stars Disasterous purchase, August 25, 2009
This review is from: Campbell Hausfeld PW2575 2,500 psi 2.4 gpm Honda GCV160 Gas-Powered Pressure Washer with 25-Foot Hose (Lawn & Patio)
This product arrived in non-working/defective order and Amazon has a policy of not accepting returns on this type of equipment, yet the manufacturer refuses to take any responsibility for this defective product. I'm still trying to resolve the situation with Amazon and with Campbell Hausfeld, which by the way, keeps you waiting on their customer service line for over an hour even in off hours. I've ended up purchasing another better pressure washer from the local Home Depot that was better quality and lower price just to get the job I needed done.
In more detail, it appears that Campbell Hausfeld does not bother to properly empty the oil out of the unit, contrary to the shipping requirements of Fedex (who delivered this) and other shippers. The oil saturated the sparkplugs, air filter and other parts of the engine. I'm not engine expert so that is just one problem; I would not be surprised if there are others.
If I was a first time customer with Amazon, this would be enough to never come back, but I definitely will never ever buy anything from Campbell Hausfeld again.
I'd suggest you check with the manufacturer first before buying anything from Amazon that is not returnable, such as any gas-powered equipment, and also check prices at Home Depot - I certainly wish I had never made this purchase.
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