Amazon.com: Customer Reviews: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic

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Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic by Garmin

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638 of 648 people found the following review helpful:
4.0 out of 5 stars Good unit for the price
Spent a weekend reviewing various GPS devices to replace my less than 1 year old Mio C320 (avoid these like the plague) that had its battery die about 4 months after purchase. Went back and forth along the entire line of Garmin devices, and finally settled on this one for the blue tooth and traffic, neither of which I'll probably hardly ever use, but nice to have when I...
Published 21 months ago by John S. Dean

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679 of 703 people found the following review helpful:
3.0 out of 5 stars Map database leaves something to be desired.
I got this unit for Christmas, 2008. Although this is the first GPS that I've owned, I've been passenger on many trips with a friend who has Nuvi 350 so I was already familiar with Garmin. The unit I bought had the 2009 maps, and the firmware was fairly recent. Firmware, etc has since been updated to most recent version(s).
My choice came down to the nuvi 265WT,...
Published 19 months ago by Larry K.

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638 of 648 people found the following review helpful:
4.0 out of 5 stars Good unit for the price, November 5, 2008
By John S. Dean "John" (Sturtevant, WI United States) - See all my reviews
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This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
Spent a weekend reviewing various GPS devices to replace my less than 1 year old Mio C320 (avoid these like the plague) that had its battery die about 4 months after purchase. Went back and forth along the entire line of Garmin devices, and finally settled on this one for the blue tooth and traffic, neither of which I'll probably hardly ever use, but nice to have when I want them.

I was disappointed with the map, the "new" 2009 one, because I have some streets in my neighborhood that have been around for over four years and they're not to be found on this unit. Even the piece of junk cheap Mio had these streets.

But that's about the only downside there is to it, the only reason I haven't given it 5 stars.

Having been used to the MIO, and the horrible refresh rate, it is a pleasant change to see smooth scrolling as my vehicle moves. The ability to change the car icon is nice, especially with the plethora of icons available on the garmin website.

Accuracy is very good as well, and even in turns the unit isn't so laggy that it becomes annoying. And also unlike what I was used to with the MIO, when I come to a stop at the intersection, the map doesn't start rotating randomly on me.

Speaker is about as I expected, won't hear much over a loud stereo but crank it up enough you can at least hear it if you keep the music down a bit.

The option to easily download voices is also appreciated.

It did well with my testing of going point to point, following the instructions, and for the most part you're given the instructions in plenty of time. only once or twice did it not tell me "turn right on such and such" until I was about 20 feet from the street, but that was when I was coming up on stop signs and had slowed down, so it may be compensating for the speed factor.

Recalculation notice is a bit annoying, my MIO would say it once, sometimes this says it three times before it starts to display the alternate route.

Still has about 900MB free on the internal memory for additional voices, icons, maps, and such, and with the SD slot there's plenty of room to grow.

I have a Verizon XV6900 phone with Windows Mobile 6.1, and while the bluetooth paired well and it can see the phone status, battery power, signal, even dialed and missed call lists, it never does get the phonebook. it gets a random entry and that's it - so whenever I turn it on, I have just one user to select from, and it's different each time. Still haven't tracked that one down yet. But every other bluetooth option worked just fine.

I'm not a fan of the very thick double power cable for it though, and it would be doubly annoying (no pun intended) if I were mounting this somewhere higher up on the window to have that double cable dangling down.

I can see how the ads would get annoying sometimes (the free traffic is because it is advertising driven) but you don't get them at all if you turn off the traffic feature, and since most of my driving isn't around times that traffic is a concern, i can just leave it for when I really have a use for it.

Good response to finger input, and while the unit is overall much better quality than the MIO, I really do miss the MIO's ability to have an info pane down the last third of the screen and the map on the first two thirds of it when desired. But there's some of that info available in the data bubbles on the bottom and top so I'll survive.

Overall happy with the unit, it works well and was worth the cost.
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320 of 324 people found the following review helpful:
5.0 out of 5 stars Best GPS I have ever Owned, December 10, 2008
This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
I have owned quite a few GPS units all including Phone, Laptop and Dedicated. Flat out before I even get started the Garmin Nuvi 265WT is the best I have ever owned. Let me just make a couple of comments on the most important features.

Touch Screen Interface
Very intuitive and easy to use. Touch screen is responsive but not instantaneous. What I particularly like is the ability to switch to a top down view by touching the screen. Once done you can use your finger to drag the map around at any zoom point. Once done you can hit the back button and resume your 3D view.

Turn by Turn
You have two options here. You can use one of the Text to Speech voices or one of natural voices. The text to speech voices will give you more information such as street names. This is what I use and even though you can tell it's a computer generated voice its quality is superb. The 265WT does a good job at keeping you updated. Also at any time you can hit the turn Icon and it will speak the distance to the next turn, giving you street name as well as direction. The audio is quite loud and in my noisy little Scion I have no problem hearing the messages.

Maps
I have found the map accuracy quite good. I live in Northern virginal and it seems to be very well updated as many of the very new streets included.

Automatic Routing
Very effective. You can choose between the quickest or the shortest with options to avoid U-Turns, Highways, Toll Roads, Traffic, Ferries. The automatic rerouting is faster than my TeleNav phone and my Laptop computers.

Points of Interest
On my TeleNav phone GPS system I can enter any business in the national database and I can get directions, address and phone number. This is where the 265WT falls short. The TeleNav system has the advantage of searching online. Since the 265WT is limited to onboard memory there is a limit to the number of points of interest. A good example is I was looking for "Off Broadway Shoes" and the unit could not find them. However a search for "Payless Shoes" worked very well.

Traffic Alerts
The lifetime free traffic comes at a price. You will get popup adds. These are very small popups that supposedly only come when you are in the menu. This is not true. I have gotten them while in the navigation screen. For now they it seems to be once per trip but there is nothing to say they wont start getting more frequent. The other thing I don't like about the messages is that you have to hit them to continue and doing so takes you out of the nav screen to a kind of favorites screen. You have to hit the back button to get back to your navigations screen.
How well does the traffic system work. I live in Northern VA and have coverage throughout my area. The included radio fails to pick up a single signal without using an external antenna. Sadly you can just go down and purchase an FM antenna.. The Power cable has a 3/32" jack. What I did was to pick up a 3/32" plug from Radio Shack and soldered a 4' wire to the tip pin on the connector. Once draped out one of the windows I get very frequent traffic updates.
Once you start getting traffic reports I found them to be accurate and they do help. You can automatically avoid high traffic arias or do it manually as they accrue.
I am still debating if the popup adds are worth the effort.

Bluetooth Integration
This is my favorite feature. I can keep my keyboard locked Motorola Q in my pants pocket and use my 265WT to make and receive all my calls at a touch of a button. All my phone features are available on the 265WT. Phonebook, Call history, Voice Recognition. The voice quality is quite acceptable on both ends. As a matter of fact the echo I get on my Motorola is not there when using the 265WT as a hands free set.

Picture Viewer
I found this to be a very useless feature. If the photos are very big it takes forever for the 265WT to load them. This may be due to the slow access to the SD card slot.

There are other features like the ability to connect the 265WT to your PC and automatically add favorite locations using GoogleMaps. All in all I am very happy with my purchase and would purchase it again.

FYI the Nuvi 265WT is the same unit as the Nuvi 255W without the Bluetooth ability and the FM reliever cable (GTM 25). You can even purchase the GTM 25 from Garmin. If you don't want the Bluetooth feature and don't currently need the traffic feature you can pick up the Nuvi 255W cheaper.
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679 of 703 people found the following review helpful:
3.0 out of 5 stars Map database leaves something to be desired., January 1, 2009
By Larry K. (San Jose, CA USA) - See all my reviews
This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
I got this unit for Christmas, 2008. Although this is the first GPS that I've owned, I've been passenger on many trips with a friend who has Nuvi 350 so I was already familiar with Garmin. The unit I bought had the 2009 maps, and the firmware was fairly recent. Firmware, etc has since been updated to most recent version(s).
My choice came down to the nuvi 265WT, 765T or 760. The 760 is a premium unit for a bargain price due it's being last years model, while the 765T had the features I wanted but is still pricey since it's a new model. In the end I opted for 265WT since it had the updated/new features that the 760 didn't have and was at the price that I was willing to spend. I did not really consider other brands, though my impression is that other brands offer more "bells and whistles" but suffer in the areas of ease of use and reliability.
The unit has worked fine, no problems to speak of, though my actual time spend driving with it has been limited so far (spent lots of time just "playing" with it, though).

[update 9/11/09]
I've now used for a week of commuting to work and running errands. I use for commute because of the traffic reporting.

traffic -- haven't encountered a backup that it didn't warn me about, but have driven through a couple of non-existent backups. I've also found that it can take several minutes for the traffic status to be displayed after power-on, sometimes *after* it has picked a route.

routing -- the route it gives me to work is rather strange. It routes me off of the freeway onto an expressway that has several lights. I tried it once, and sure enough it took longer than predicted, even with light traffic.

reliability -- The unit has "glitched" 3 times in the last week. Once it just turned itself off, another time it jumped from the map to the speedometer screen (by itself) while the voice became very distorted, and another time the backlight setting was not as I had left it.
[end of 9/1/09 update]

My biggest complaint has to do with the POI database. For example, I searched for local cinema's... it did not have the 20 screen cineplex that is closest to me. When I searched for local Staples Office Supply locations the closest it found was 50 miles away, even though there are at least 4 within 15 miles. I didn't show a nearby Britannia Arms. A large regional shopping center is still called by a name that was dropped 5 years ago. etc...
The POI management software (such as it is) could use more flexibility. For example, when searching for Staples, the unit was "busy" quite some time searching. There appears to be no way to put a limit the search distance.
I think the map update policy is in need of revising. A two month "grace period" is not really fair to the buyers. Most of these are sold in Nov & Dec, and the maps are typically updated in the Spring, beyond the 60 day cutoff. Garmin should be guaranteeing map updates for at least 6 months, if not a year. Or, one free update within 2 years or something similar. Another gripe is the Garmin request for an "account" to register the unit. Yet another user name and password to forget.

[update 1/9/09]
At 2009 CES, Garmin announced a new map update policy. For $120 you get lifetime updates ("up to" 4 times a year) while a single update will be $69, which (I think) is less than before.
[end of 1/9/09 update]
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92 of 93 people found the following review helpful:
5.0 out of 5 stars Impressed!, December 5, 2008
This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
After doing extensive research I decided on this unit. Mainly because the 265wt is one of their newer NUVI products and it had the features I was looking for. If you look at the sites that have reviews on the 265wt, most are from nov/2008. I think this unit was released about 6 months ago. Anyway, here's my opinion on some of the key features of the 255WT.

1. Windsheild mount - works great. The suction cup is very high quality and I have no concerns that it will accidentally detach from the windsheild. I love the swivel capabilites and it allows you a perfect view no matter where you put it.

2. Satellite aquisition time - incredible! once you perform the initial aquistion, you are set. Now when I turn the on it's ready to go in usually under 3 seconds. Awesome!

3. Map directions and screen - wonderful. The GPS unit so far has given me perfect directions and the re-route capability works flawlessly. The screen is clear, bright and easy to navigate.

4. Free traffic alerts - works as described. I love this feature and I hardly saw any ads.

5. Bluetooth - giddy up! I had my Motorola KZR1 synched up in about 15 seconds. Easy to use and sure makes talking on the phone alot more enjoyable when driving. I've had conversations with multiple people and they could hear me fine. One cool thing is if your phone has voice dialing; because it allows you do it through the GPS unit. Also, all my contacts show up (even with multiple phone #'s).

6. And finally...the internal speaker. If you researched the 265WT like I've done you'll see ALOT of people complaining that the speaker is too quiet to hear anything. That was a big concern of mine but I felt I would give the unit a try and if it was that bad then I would return it. My thoughts on the speaker are this. The speaker size/quality could and probably should be improved. It's a cheapy speaker...BUT...I CAN hear the directions perfectly fine and can here the other person talking to me when using the bluetooth phone capability. Side notes: You HAVE to turn down your radio if you want to be able to hear it. Also, I was driving with the windows closed (it's friggin winter), so I cannot say how well you'd be able to hear the directions/phone with your windows rolled all the way down.

Bottom line - it has met or exceeded all of my expectations! I bought it on the day after Thanksgiving (aka Black Friday) and I got an incredible deal! $199.99 with free shipping, no tax, and got %50 off a $25 case logic travel case. I would have spent an extra $150 if I would have bought the same unit from a local retailer.

Finally if your in the market to buy any GPS my suggestion is wait until it gets closer to X-mas and see if the price drops. I'm guessing they'll do it again. I was fortunate to get it when I did and hence saved a nice chunk of change.

Hope this helped!
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73 of 75 people found the following review helpful:
5.0 out of 5 stars Works perfectly, June 18, 2009
By K. W. Ford (Monrovia, CA United States) - See all my reviews
(REAL NAME)   
I was a bit confused at first by the 265w label on the device and on the screen during boot up; however, this unit does have the FM receiver built into the power adapter cable and works exactly as advertised. The routing software is much more intelligent than a previous model I've owned, the interface is notably improved and the text to speech for street names is a very nice addition. Hands-free phone features also work flawlessly.
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40 of 40 people found the following review helpful:
4.0 out of 5 stars A very good portable GPS, March 6, 2009
This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
I've used Garmin SPIII and Garmin SP2610 in over 7 years, and am very happy with their overall performance. I travel by cars frequently, and have been pleased for the most parts with these 2 units. However, they both share the same problem: "almost useless when I was driving in New York City", where tall buildings put both these models into a constant "lost of satellite signals" state.

After much research, I decided to give this model a trial run, based on this review from one user "...I can leave the unit in the storage compartment under the armrest in the car, and follow the audio directions..." I theorized that if this unit worked in a "storage compartment under the armrest in the car", it will work under my windshield though surrounded by tall buildings in NYC (!)

Here is my initial report after a 4-day trip in Orange County, CA, where I unfortunately did not have any chances to test the "tall buildings" syndrome, however there were many circumstances that it worked well where my previous 2 Garmin's didn't work. So here it goes:

1) Pricing: My previous SPIII and SP2610, each costs almost 3 times as much back then. Much lower price for many more features. 5-star

2) Form: Love the compact, thin size, and its light weight. The unit didn't come with a case. I have a case that came with my Bose in-ear headphones, and it fits perfectly into this otherwise wasted case :-) The glass suction cup works solidly. The unit can be adjusted smoothly once attached, yet is held firmly in place. The power cord also houses the traffic receiver and its length is generous. 5-star

3) Functions:
....a) Pluses: 3D-map; like it for the most part, but have found on very few occasions where multi-level highways are intersected, its 3D image was confused. I could have been taking the wrong highway. 4-star
....b) Text-to-voice: great in the city where street signs are readable, or on highways. 5-star
....c) GPS signals acquisition: Much faster and more effective than my previous 2 models. It showed more than 3 green signals bars even when I was in my hotel room, or in the ... bathroom (playing with the new gadget ;) I experimented with putting it off the windshield, out of line of sight of the sky, and it worked just as well. This is a good indication how it will perform on my next trip to New York City. I'll report back on the real experience then. 5-star
....d) Battery: It turns out that I love this feature, as I never had this on SPIII and SP2610. I realized that I had left the power cord when I returned my rental car in LAX (luckily, Hertz lost-and-found dept was able to ship UPS back to me in a few days.) I was able turn it on, and used the Garmin 265WT w/o this cord. The SPIII and SP2610 would be dead! 5-star
....e) Points-of-interest: By all indications, it's as good as I expected, though there were times that I could not locate some local restaurants. It's just a matter of how updated the information is. 4-star
....f) Favorites: Aka "waypoints" in older SPIII and SP2610 models. This is markedly improved. In the older models, it stored the coordinates and lost the original address that you entered. I love how to pull up a saved "favorite", not only being able to command it to route there, but also recognizing the address, and as a bonus, I can actually call an associated phone number directly from this favorite destination (imaging a situation like "let me call first to see if s/he is at home, then ... ;) A very practical and brilliant approach! Now that I'm used to this feature, I'm greedy to ask to have the ability to store more than one phone number ;) 5-star
....g) Lifetime free Live-Traffic: It appears to be a great feature, but at this point I haven't really had much exposure to report in a meaningful way. I saw the signs of green, yellow, etc... But those didn't turn into any real actions for my driving. Btw, the power cord is doubled as the traffic receiver, so don't lose it! 5-star
....h) Bluetooth: This is my first experience with bluetooth in a unit other than my bluetooth headset. Though I'm very pleased overall, this is the one area that has shown the most problems. I relied on this feature entirely since California requires its drivers to use hand-free equipments. Here is what I found with this feature:
.......70% chance of failing to make outgoing calls using my phone - So disappointed!
.......98% chance of success to make outgoing calls using the 265WT. I either dialed the numbers using the dial pad on the 265WT screen, or dial by pressing the phone number of saved favorites.
.......98% chance of success when receiving in coming calls. I used both methods: hit the "SEND" key from my phone, or press the "ANSWER" from the 265WT screen.
.......The speaker quality though is very clear for GPS text-to-voice operation, sounded as it came from an old and cheap speaker when used with the cell phone. However, not once, anyone on the other end of the phone complains of sound quality, even on long conversations. No one asked if I used speaker phone! Apparently the microphone works well, but the speaker works badly for the phone. Nevertheless the speaker works well for GPS text-to-voice operation. 3-star
4) Wishes: a case included in the package would be nice. 4-star

I rated it overall a 4-star, despite of the bluetooth issue.

pdn
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39 of 39 people found the following review helpful:
5.0 out of 5 stars Quite pleased. Also great Customer Service and Technical Assistance, July 7, 2009
By Jim D. (Washington, DC USA) - See all my reviews
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My refurbished 265wt looks and works like new and the features were as I expected. The only thing that I wish it had is the ability to save routes. But you can plan and follow a route by designating a final destination and then again using the "Where To" Feature to add additional locations and then for each selecting the option "Add as Via Point," but you cannot save the route for future use.

I ran into two glitches when attempting to update the map (free within 60 days of first use). Since it was a refurbished unit, the first use date was more than 60 days before I received the GPS and thus I was unable to download the free update. A call to Garmin easily resolved that - the customer service contact person added it to my account for free download. The second problem was that when I tried to install the updated map I got a message indicating there was not enough space and it refused to install. Another call to Garmin and a software expert used "remote assist" (after my giving him permission to take control of my computer from his location) and made live changes to my GPS. After that the map update was successful. In both cases the Garmin personnel were most courteous, very competent, and easy to understand.

I also found the Garmin MapSource program very helpful. It can be downloaded at no charge if you already have another Garmin program, and if you don't, you can first download and install the free Garmin Training Center program and then download and install MapSource at no cost. Working in MapSource to create, to view and to edit waypoints and tracks and other features and then using MapSource to transfer the data to the GPS is far easier than trying to do this directly on the GPS.

Apart from mapping, the "Points of Interest" feature can lead you to unexpected places. After using the GPS "Where To", then "Points of Interest" in the Germantown, Maryland area I selected "Food" to look for lunch. The first two addresses ended up being residential addresses in townhouse developments. Out of curiosity I learned that one house was unoccupied according to a neighbor and at the other house no one answered the door. On my 3rd try I selected the chain "Subway" and that address was right on. Clearly the Points of Interest contains some unreliable information. However, this would likely be true for all Garmin GPS models.
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60 of 63 people found the following review helpful:
5.0 out of 5 stars Better than a Nuvi 760, February 3, 2009
This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
Before I decided to buy this Nuvi 265wt model, I had bought the Nuvi 760 model on Black Friday. The 760 model was okay at best. I had it for about three weeks until I realized that the upper right hand corner would not respond until after pressing that corner at least five times. So I decided to return the Garmin and I was thinking about getting a tomtom or magellan. But then I saw the 265wt on sale for $200 and I decided, since I bought the 760 for $250, maybe I could save money and just give Garmin one last try...As soon as I opened the 265wt, I fell in love with it!

The 265wt FAR OUTWEIGHS the Nuvi 760 by a mile! The screen refresh rate on the 265wt is much better, the satellite locks on faster, the colors are brighter in my opinion (and yes, they were at the same brightness level!), and the free traffic is so much better on the 265wt. With the 760, I had free MSN Traffic for three months and comparing that with the 265wt traffic, they are exactly the same. Except with the 760, you have to pay a yearly subscription. Furthermore, with the 265wt, you can custom load POI's (Points of Interest) and so I have loaded mine with all the locations of In-N-Out Burger and Rudy's BBQ in America, which is awesome. They also have Custom POI's which show you where speed camera's and red light camera's are, if that's your kind of thing. But I'm a law abiding Texan, so I never mess with Texas and that kind of illegal stuff...

The only thing that the 760 had that the 265wt doesn't have is mp3/audiobook and the FM Transmitter with audio jack.
About the FM Transmitter - it was a cool feature but it wasn't practical because in Dallas, where I live, there are thousands of radio stations. There are hardly any open radio stations. You think there's an open one, but then all of a sudden, you hear the voice of a person speaking a different language (must have been Chinese Talk Radio) or you hear a Mariachi Band playing. Then you go one decimal point higher, and there's the Hip-Hop Station. With so much static in Dallas, the MP3/Audiobook Player really becomes useless...

The only time I was able to use the transmitter without static was when I took a trip up to Oklahoma. In Oklahoma, there isn't much radio stations as there are only cows and fields in Oklahoma. I finally was able to put the 760 to the true test of using the MP3 player. However, what I found really dissappointing was that as I was listening to Richard P. Feynman's Audiobook, "The Elementary Particles and the Laws of Physics: The 1986 Dirac Memorial Lectures", I fell asleep on I35 and almost got into a car crash near Oklahoma City. It was then I realized that the Nuvi 760's MP3/Audiobook player was more of a driving hazzard than a helpful tool to get me safely to Norman, OK where I needed to go.

Therefore, HANDS DOWN the 265wt is not only a better GPS than the Nuvi 760, but it's also a FAR SAFER GPS!!! If you want MP3's or Music without static, get an Ipod and connect it to your car. It's far better...
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66 of 70 people found the following review helpful:
3.0 out of 5 stars Nice GPS but don't buy refurbished! Hours were spent trying to get the FREE map update!!, July 31, 2009
By Caroline Smith (Washington, DC) - See all my reviews
This GPS is rated very highly, and that is why I bought it. I have gotten refurbished phones before, so I didn't think it was a big deal to buy a refurbished gps. Also, I now remember reading that someone had trouble getting the free map update. BEWARE!!
I have spent at least 4-5 hours total trying to get this update. Long story short, after being on hold several times, faxing an invoice showing proof of purchase, waiting for them to update my account, and then downloading the update, clearing tons of space on my computer to transfer the update, I now have the update. I figure it would have been worth the extra $40 to get the new one (I got it for $179). The unit may be fine if you don't care about the free update. That much time and hassle is not "free".
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57 of 60 people found the following review helpful:
1.0 out of 5 stars Absolute Lemon, on 4th unit! Garmin is the pits!, August 12, 2009
By Philip G. Florio (Goodlettsville, TN) - See all my reviews
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This review is from: Garmin nüvi 265W/265WT 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with Traffic (Electronics)
Bought it in April and now I'm on unit # 4! Garmin's acknowledgment is below.

THESE UNITS consistently loose the voice. When this happens it still navigates but the system starts to hang. Also the navigation will start to hang too if you alter your route. You need to shut off the unit and restart but then it will soon happen again.

The 1st replacement was a refurbished after they promised me a new unit. With the 2nd replacement, just like the first one, I made sure that not only did I have the most recent map but also that I had all the unit updates. On the 3rd replacement that I received yesterday I didn't update it and sure enough the same problems occur.

I have spoken to Garmin by phone about 8 times since May and many e-mails. I just contacted Amazon and someone at Garmin Corporate, I'm waiting to hear back. I'm just amazed that Garmin is still selling this unit, why don't they recall these?

Here is an e-mail from a Garmin support Tech from over two weeks ago:
"Unfortunately, there has been an issue with the latest software update
on these units. Our engineers are working on an update to correct this issue, and
we expect to see this very soon.

Your account is set up so that you will receive an email notification
when the update is available, but you are more than welcome to email me
if you do not hear about this soon."

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Garmin nüvi 265W/265WT 4.3-Inch Bluetooth Portable GPS Navigator with Integrated Traffic Receiver (Factory Refurbished)
4.1 out of 5 stars   (1,087)   
Buy new$219.99 $119.54
In Stock
5 used & new from $119.54
 
     
     
 
Accessories
Garmin Portable Friction Mount
4.8 out of 5 stars   (3,134)   
Buy new$39.99 $20.99
In Stock
10 used & new from $19.50

Garmin 4.3-Inch Carrying Case
4.0 out of 5 stars   (460)   
Buy new$18.00 $12.01
In Stock
17 used & new from $8.50

Garmin Portable Friction Mount
4.8 out of 5 stars   (3,134)   
Buy new$39.99 $21.27
In Stock
73 used & new from $18.00
 
     
     
 
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