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The most helpful favorable review
The most helpful critical review
11 of 11 people found the following review helpful:
Original was defective but great customer service
The original stroller purchased from Amazon.com suffered the same issue as reviewed previously - a strong pull (in our case, to the left). The pull occurred whether the front wheel was locked or not, and was extremely annoying even while walking on paved surfaces.
Wheel Alignment 101:
The issue is most definitely NOT caused by the front wheel...
Published 9 months ago by GL
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6 of 8 people found the following review helpful:
UNSTEADY AND WOOBLING WHEELS
I've purchased the Summit 360 few months ago and it seemed to be the perfect stroller for our needs, nice looking stroller with great design but most important super smooth ride and easy to handle obviously in swivel front wheel mode, my wife and I used it for the first weeks for walking and multipurpose daily activities, we were really happy with the purchase. After...
Published 12 months ago by G. Perez
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11 of 11 people found the following review helpful:
Original was defective but great customer service, November 2, 2009
The original stroller purchased from Amazon.com suffered the same issue as reviewed previously - a strong pull (in our case, to the left). The pull occurred whether the front wheel was locked or not, and was extremely annoying even while walking on paved surfaces.
Wheel Alignment 101:
The issue is most definitely NOT caused by the front wheel itself, but rather a manufacturing defect in the frame of the stroller. The front wheel pin attaches to a bracket that is welded to the frame. This bracket was welded out of square, causing the pin to angle (substantially) to the right of the stroller. The pin is unfortunately not adjustable, and this angle is transferred to the front wheel, causing it to push left while rolling. Just like on a car, a cambered wheel will always cause a pull.
Now the good news:
I contacted BabyJogger and described the problem, and emailed them pictures of the disassembled stroller to explain what I thought was the cause. The problem wasn't news to them, but it sounded like my suggestion to look at the wheel pin was. They sent me a complete replacement the next week after verifying that the front pin was square to the frame on the new stroller. The new stroller now rolls straight and true.
There is still a small amount of turning play in the front wheel when locked. This is necessary because it allows you to make small adjustments in the tracking of the stroller while running. The important thing is that it does not PULL, which is caused by camber NOT a wobbling wheel. Wheels that wobble slightly or are out of balance just cause vibration at high speeds. And trust me... you don't run that fast.
Taking all of this into context, we really do love this stroller. It is extremely well made of high quality materials. It is extremely maneuverable and easy to push. The stroller holds more but folds smaller than our old clunky stroller, and we wish we knew about this one sooner. It really is a very well engineered stroller and we are so glad our only complaint (the wheel pull) was resolved by their fantastic customer service. I would have given this 5 stars if we didn't have to deal with warranty replacement. Hopefully this is a production run issue and not a quality control issue. Our first Summit 360 was built in Feb-09 while the second was built in May-09.
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6 of 6 people found the following review helpful:
Baby Jogger Summit 360, April 4, 2009
This is an awesome stroller. Super smooth ride and easy to handle. It was one of the few that I found that actually does hold an older, taller child. Although there are other jogging strollers that say they will hold up to 75 lbs, they may not have enough height clearance for a bigger child. My daughter is 4 1/2 and still enjoys going in the stroller on long walks and she will actually fit in this one. Her head pressed against the canopy in the BOB strollers. I would definitely recommend this stroller- you will be able to use it a long time!
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2 of 2 people found the following review helpful:
Awesome Stroller!, August 30, 2009
This is a great stroller! I use it for walking, and go 5-10 miles a day, and it is perfect for that! The seat is comfortable for my son, who has often fallen asleep on our walks. There is ample headroom, so both of my tall preschoolers can sit comfortably if they need to ride for a while. The Baby Jogger is the only stroller that fits my tall 5.5yo.
If you are a serious jogger, get a jogging stroller with a fixed wheel. This is not a stroller for the serious jogger. This is excellent for all-terrain walking, long distance walking, and city walking. The single hand fold is so easy, just grab the strap and pull, and the stroller is folded! So easy!
I thought I would be annoyed that the handle bar doesn't adjust, but it really isn't a problem. I am short and the handle works fine for me.
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6 of 8 people found the following review helpful:
UNSTEADY AND WOOBLING WHEELS, July 28, 2009
I've purchased the Summit 360 few months ago and it seemed to be the perfect stroller for our needs, nice looking stroller with great design but most important super smooth ride and easy to handle obviously in swivel front wheel mode, my wife and I used it for the first weeks for walking and multipurpose daily activities, we were really happy with the purchase. After three weeks finally I was ready for my first run with the stroller (exercise mode or front wheel locked) and I found out the most unsteady front wheel ever, it pulls to the right when jogging (it's totally of alignment), I stopped and checked out the wheels and actually all three tires wobble when you spin them and obviously this causes the stroller to pull to a side when jogging.
I called Baby Jogger for warranty and they sent out a totally new front wheel but unfortunately it didn't solve the problem. Then we decided to replace the complete stroller with the vendor (Amazon, great service) so we got a totally new one which I didn't get the opportunity to test because the day before my run I inflated the tires to the recommended PSI's and early next day I find a rear flat (broken) tire.
It's a shame to have the "perfect" stroller for our needs (both multipurpose/walk and exercise/run in one) and have such terrible tire system.
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1 of 1 people found the following review helpful:
Having issues..., February 1, 2010
We researched both the BOB and this stroller before purchasing the Baby Jogger. The decision was made based on some test driving - we felt like it was too easy to push on the handle of the BOB and make the whole stroller tip backward. The Baby Jogger seems to ride the same - smooth and controlled - and we liked that the area where the child's feet go is plastic instead of cloth. It's easier to fold up and switch the front wheel from straight to swivel. We do wish more accessories came with the stroller like the child tray, parents cup holder and the carrier attachment (the stroller is $[...] after all, shouldn't it come with a couple of perks?) but we bought them separately anyway and are loving the product overall. Update 08May10: We loved this stroller until the rear tire blew out. It has been impossible to fix so far. The gentleman at the bike shop cannot get the tire back over the wheel frame and says that it's an unusually tight relationship to the wheel, making it impossible for him to repair or replace with another 16 inch tire. In trying to figure out why the tire blew in the first place, it turns out the Baby Jogger website recommends pumping the tires to only 20 psi even though the manual says to pump them to the amount listed on the tire (which is 40 psi). We haven't even jogged with this stroller a whole lot, just taken it on walks and to parks. I will be contacting Baby Jogger customer service for a replacement wheel and ranting about the poor design of the tire/wheel fit. If they won't replace the wheel for free, I am returning the entire thing and ordering a BOB. I'll update this review when the ordeal is resolved.
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1 of 1 people found the following review helpful:
Great jogger with handy suitcase pull for carrying, January 26, 2010
I received this as a gift from my husband, and both my daughter and I really love it.
I actually started using it for shopping and errands (over my Chicco Cortina), since it maneuvers so well.
PROS: Easily mobility, nice that it folds into a suitcase with just a pull at the seat. Has a switch at the front wheel for STRAIGHT or SWIVEL. Front and back tires come off VERY easily and quickly. Fits into my 2003 Honda Accord trunk and front seat. Nice, long and heavy duty canopy to keep the sun off my daughter. Very comfy looking seat that reclines far back. Level of handle bar is just right (I'm 5'5"), and no kicking the wheels while running.
CONS: Seat doesn't go up to a 90 degree angle, so my daughter has to hold onto the bar (sold separately) to sit up. When folded, it is somewhat compact, but all tires need to be taken off in order for it to lie more flat. Underneath basket has ample space, but is a little hard to reach since it is directly under the seat. It would be nice to have some type of cup holder for water, but it would have to be sort of deep since I'm running and bottles of water don't hold well in a typical cup holder.
Really great buy and even though there are some cons, I would recommend it highly.
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Great stroller! Compared and tried several different ones!, April 13, 2010
This is a great stroller. I just got it for my 4 month old and it does ride smooth, and he loves it! The canopy is huge and keeps him well covered, and the ventilation spaces (3 of them!) are great to help a breeze pass through the stroller. It also does fold like a dream and is easy to push.
I haven't had the problems the others have mentioned with it pulling to one side, but I haven't really tried jogging full speed for very long. I did notice that if I let it go, it did go to the right, but my hubby pointed out it was because the strap that attaches to your wrist is attached to the stroller on the right side instead of in the center.
Overall a great stroller! We love it!
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I love my baby jogger summit!, February 15, 2010
We bought the baby stroller while I was still pregnant. I was looking for a stroller that can serve a newborn as well as a toddler and at the same time serve as a jogging stroller. After reading many reviews I decided that the baby jogger summit was the right fit for us.
I have been using the baby jogger summit from the day my baby was born. When he was just a newborn (i.e. until he was 5 months old or so), I did not jog but rather used it as a city stroller (we live in a very urban area). It has a very smooth ride, very easy to manuver on and off sidewalks and the folding mechanism is unparalleled. What's more important is that my baby just loves it.
We bought an insert so he will be more comfortable and it works great. We never needed the bassinet and I am happy we did not purchase it.
Now that he is almost 6 months old I started jogging as well. I jog quite slow while pushing the stroller therefore I do not lock the front wheel. I tried locking it and I did not like the feel.
I only wish that it wouldn't arrive as "bare bones" as it does i.e. need to buy accesories to make it more comfortable such as the front bar or parent console (I did not purchase the baby jogger one, but rather a generic one).
Bottom line: works great for us and I think it is a great stroller for multipurpose use.
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Better than the BOB for taller kids, January 10, 2010
I chose this over the BOB stroller because it is taller...my 13 mo. old daughter's head was already touching the canopy of the BOB stroller, but she could ride in this one probably until around age 3-4 years. It is true that when you lock the front wheel and run, it sometimes pulls to one side, so my hubby just leaves it unlocked when he runs. It is a nice smooth ride. My only complaint is how big and heavy it is (hard to get in and out of the SUV), but this is true of most jogging strollers. It is easy to open and close, and has a big canopy, which is a must in the South.
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2 of 4 people found the following review helpful:
Unsteady front wheel, pulls to the left when jogging, April 18, 2009
Pros: comfortable for child (17mth), smooth ride, shaded canopy,large netting for storage on back
Cons: front wheel is off alignment, actually wobbles when you spin it. This causes the stroller to pull to the left when jogging.
note: tried a few different wheels as well as another summit 360 stroller, still had the same problem. This stroller is great as long as you are going to hold on to the handle bars the whole time and walk.
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