Amazon.com: Customer Reviews: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M)

Customer Reviews

Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) by Panasonic

Average Customer Rating
5 star:
 (37)
4 star:
 (31)
3 star:
 (6)
2 star:
 (5)
1 star:
 (5)
 
 
 
 
 
   
Create your own review


The Most Helpful Reviews

The most helpful favorable review
The most helpful critical review


155 of 162 people found the following review helpful:
5.0 out of 5 stars The MattMan reviews a phone
This phone is totally awesome! Great display, lots of bells and whistles. If you have ever owned a cordless phone before, and the battery dies, so you open the back of the phone only to find a "battery pack". You look every where and no one carries "that" battery pack. Well..., finally Panasonic got smart and did something about that. This phone comes with plain old...
Published 15 months ago by Matthew D. Stehlin

› See more 5 star, 4 star reviews
versus
56 of 63 people found the following review helpful:
3.0 out of 5 stars Panasonic USED to be great!
Bad reviews annoy me. Usually it's because the buyer has a hardware problem and tends to berate the whole package. I'm not doing that here. If this phone didn't have so many good points, I would have rated it 2-stars. My vision isn't that good. This LCD is very easy to read. It has an clock/alarm. I missed it in Amazon's write-up, but it may be there. It feels...
Published 13 months ago by Kryler

› See more 3 star, 2 star, 1 star reviews

All Reviews for this Item

‹ Previous | 1 29| Next ›
Most Helpful First | Newest First

 
155 of 162 people found the following review helpful:
5.0 out of 5 stars The MattMan reviews a phone, May 28, 2009
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
This phone is totally awesome! Great display, lots of bells and whistles. If you have ever owned a cordless phone before, and the battery dies, so you open the back of the phone only to find a "battery pack". You look every where and no one carries "that" battery pack. Well..., finally Panasonic got smart and did something about that. This phone comes with plain old Nickel-Metal Hydride Rechargeable AAA Batteries! No more battery pack! In a few years when the original batteries no linger hold a charge I'll just replace them with easy to find NiMH AAA batteries.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
46 of 47 people found the following review helpful:
5.0 out of 5 stars All telephones should be this straightforward, July 1, 2009
By B. D. Mays "zen.mizu" (dayton, oh) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
It's amazing what can happen when I follow directions. Set up of the KX-TG6412M was as easy as taking a few minutes to follow the well written instructions. Once set up, the sound quality was, and is excellent. My wife and I were amazed how light the phone felt in our hands...easy to hold up to the ear. Being members of AARP we both love the large, readable display numbers on the screen. We also love the fact that each phone takes 2 triple A rechargeable batteries - what a great cost savings when replacement time comes around. (They are about 1/3 the cost of normal cordless phone batteries) Finally, when the phones are not in use and not on the cradle, they will hold a charge for 11 DAYS! Talk about energy efficiency. Initial rating? 5 stars...very impressed.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
56 of 63 people found the following review helpful:
3.0 out of 5 stars Panasonic USED to be great!, July 15, 2009
By Kryler (Bay Ridge-Brooklyn, NY USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
Bad reviews annoy me. Usually it's because the buyer has a hardware problem and tends to berate the whole package. I'm not doing that here. If this phone didn't have so many good points, I would have rated it 2-stars. My vision isn't that good. This LCD is very easy to read. It has an clock/alarm. I missed it in Amazon's write-up, but it may be there. It feels lighter than I'd like, but fit & finish are good. The ringer is plenty loud but the sounds available are very primative. So why 3 stars? I'm returning this package because the sound quality of the earpiece is TERRIBLE. If it was just one of the two hadnsets, I'd just be returning it for a new one. Unfortunately it's both handsets. The sound is very distorted. My son has a deep, resonant voice and it is impossible to understand him without asking him to repeat many, many time. The new Panasonic system is replacing a 5 year old Uniden set that worked fine...until I dropped one of the handsets in the, er, toilet. It'll never be the same. I thought "Great! I'll get a Dect 6.0 setup." I have now spent several days looking for a 2 handset Dect 6.0 w/o an answering machine. Almost all the systems include answering machines-Drat! Also I find that the descriptions almost never mention if there is an alarm or not. I need one.
Bottom Line: For the price, this system can be recommended as the earpiece distortion just may have been my two handsets.


UPDATE!!!

I've purchased a different Panasonic set (still love the screen) model KX-TG7432B. It has an answering machine, I just don't use it. I'm sorry to say the sound quality in the earpiece is just as terrible as the first one, see above. I've kept this one because it has everything else I want in a phone.

Sigh! I'll just have to live with it for now.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
19 of 19 people found the following review helpful:
5.0 out of 5 stars Great Value - no pesky answering machine!, July 29, 2009
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
Quick Take: If you want a modestly priced, reliable phone without an answering machine, this phone is a good choice. The second handset (KX-TG6412) is also nice for putting a phone where you don't have a jack. (KX-TG6411 is single handset version).

DETAILS:

I am a long time user, and fan, of Panasonic wireless telephone equipment. Until recently, I was using a higher end version of their DECT wireless phones. But I had one frustration - I was unable to fully disable the answering machine function on my higher end unit. If it got enough rings, it would turn itself on. This is the first truly bone-headed feature I have seen from Panasonic. But I digress.

In order to solve my need to NOT have an answering machine, I set out looking for a phone without that feature. To my surprise, an answering machine free phone is very difficult to find! Finally, I came upon this unit. Not only did it not have the feature I didn't want, it was a DECT technology phone (meaning it would get along well with other equipment in my home) and it was made by a brand I liked.

When I got the unit home, it just got better. I was able to register the units from my more expensive Panasonic system with the new base unit, and they worked just great.

Since there is so little difference in the typical price between the dual handset (KX-TG6412) and the single handset Panasonic KX-TG6411T DECT 6.0 Cordless Phone why not spoil yourself? You know you've always wanted a phone next to your royal throne!

One final note. If you are tired of "scammer" phone calls - "auto warranties", "credit card rate reducers", fake "bill collectors", fake "irs agents", fake "charities", and all of the other low life tricksters, this phone is for you. Just add them to the phone's "call block list" and they will be filtered out (assuming you have caller id service). It works much better than that "fake call block" from the phone company that doesn't accept most of the numbers you want to block.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
14 of 14 people found the following review helpful:
5.0 out of 5 stars Great cordless phones, May 18, 2009
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
Purchased to replace GE DECT 6.0 phone that was not that great. Have 2 cordless Panasonic 2.4 ghz that are great, love Panasonic products.
This phone system does not disappoint. Big easy to read display, large buttons, reasonably comfortable to talk with though I usually use the speaker phone.
Easy to program and adding numbers to one phone automaticly sends to the other so no need to store numbers on more than one phone.
Uses rechargable AAA batteries, seems like a nice idea will see as the units are used and need battery replacement. Should be easier to find these types of batteries than a phone specific battery.
All in all this is a great set, I have ordered two additional handsets and am very pleased with this phone
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
12 of 12 people found the following review helpful:
4.0 out of 5 stars Just What I Needed..., May 24, 2009
By Mercedes L. Johnmeyer "The Most Happy" (Kingsland, GA) - See all my reviews
(TOP 500 REVIEWER)    (VINE VOICE)    (REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
I bought these phones to replace my GE set that died after only 2 years. I've had these phones about 3 months, but already I like them so much better. They sound so much clearer and the screen is definitely easier to read then my old set.

The only downside I've found is the caller ID list is in an awkward place. Many phones have a one-touch button that takes you right to your list, but this doesn't...there's a little more scrolling involved. Certainly not the end of the world though. Overall, this phone works great. I absolutely recommend this for an easy to use home phone set.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
19 of 21 people found the following review helpful:
1.0 out of 5 stars Not recommended, September 4, 2009
By Michael E. McGown "mmcgown" (Austin, TX USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
While the phone operates reasonably well, as others have noted, the following drawbacks make it unacceptable.

1. Tone generation. Today, when we make phone calls, we are always having to key in our account numbers, or press 1 for English, or some similar operation. The tone generator on this model is unacceptably short and will not activate many response systems. Holding the key down will not generate a longer tone. For that reason alone, the phone must be returned. (Note: contacting Panasonic customer service for assistance with this didn't help; they ignored the question and essentially told me that this was my fault.)

2. Sound quality and volume is below par. If all you've ever known in your short life is the wholly unacceptable quality of cell phones, then you won't notice this problem. If you used land line phones for more years than you used cell phones, then you will hate the voice and volume quality of this phone.

3. As with item 2, cell phone lovers will appreciate the lightness of the handset; however, in this phone, it is simply TOO light, and it is not at all comfortable on a long phone call.

4. If you lay this phone on a table, the phone rests on the convex glass/plastic face of the display. Within a few days, this face will be permanently etched with a scratch in the center of the display.

5. If you make the error that I made--ordering this phone with free shipping via "Electronic Express" instead of directly from Amazon--returning the phone will cost you for shipping BOTH ways plus a 15% restocking fee. I fault Amazon greatly for promoting this phone as a "free shipping" item without making the restocking fee clear.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
27 of 32 people found the following review helpful:
5.0 out of 5 stars kumquat, April 28, 2009
By J. Wong "Kumquat" (Northridge,Calif.) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
Wow what clarity with dect.6 technology. Excellent style with a bright screen. I would recommend this phone. It does not have a answer machine.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
9 of 9 people found the following review helpful:
5.0 out of 5 stars I can't seem to go wrong with Panasonic cordless phones, October 19, 2009
By A. Fahl "Be good humans." (Sunny SoCal, USA) - See all my reviews
(REAL NAME)   
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
Have had the Panasonic DECT 6.0 Expandable Cordless Telephone with 3 Handsets (KX-TG6413T) for two months now, so can't speak on long-term, but so far, excellent!

I have used many different brands of cordless phones over the years, and their reception or battery-life always failed, way too quickly. However, the Panasonics have stood the test of time. I still use my Panasonic KX-TG2622 2.4 GHz Digital Cordless Telephone with Dual Handsets on my ooma VoIP system second line, and I use this newer set on my ooma primary line. This model is an improvement on the other because it has a headset jack, updates all handsets simultaneously, and does not get as grungy-looking, but the older set has served us for 3 or 4 years with absolutely no problems.

Pros for the Panasonic DECT 6.0:

- great color, black or grey
- buttons labeled with good contrast for those with low-vision, and numbers on screen are very large
- lightweight
- lighted keypad
- headset jack
- ringer volume range
- great reception
- battery life
- expandable
- my callers don't even realize they're on speakerphone
- ability to intercom another handset
- ability to put a call on hold, pick it up on another handset, and the first handset is disconnected automatically
- no interference with anything in my household, including my wireless network, even though the base is sitting right next to computer/modem/router/etc.
- program or edit a number in the memory of one handset, and it will update them all simultaneously

Cons (minor):

- Why does Panasonic not seem to understand that a simple ringer on/off button is so much better than surfing the menus?
- viewing missed calls could be made simpler, though it's not as many menu clicks as it is on my cell phone
- still has a limit on the phonebook of only 50 numbers
- ringer choices
- I tend to inadvertently hit the Talk and Off buttons which are right below the difficult-to-see softkeys when I want to use a softkey feature
- like my older Panasonic, the handsets do not seem to be designed for comfortable long-term use, though this one is more comfortable than the other.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
9 of 9 people found the following review helpful:
4.0 out of 5 stars Another excellent phone from Panasonic, August 16, 2009
By M. Walsh (Chicago, IL USA) - See all my reviews
(REAL NAME)   
This review is from: Panasonic Dect 6.0 Expandable Digital Cordless Phone with 2 Handsets (KX-TG6412M) (Electronics)
I picked these up to replace an older Panasonic 2.4GHz phone that worked incredibly well. These phones live up to that reputation. I have been using them for about a month, and I have yet to hear any static or interference on them. The people I call have had no complaints about them either. The speaker phone also works quite well at close range. I frequently put the phone on the desk in front of me when talking on it and have never had any clarity problems with it. I can usually get 5-6 days out of these phones without needing a charge. The phone has AAA - NIMH batteries, so you can replace them very easily and cheaply with ones from any electronics store when you need to.

There are two slight drawbacks to this phone. First, the phone gets narrower towards the top, down to about 1/2" thick. This looks really sleek, but becomes uncomfortable very quickly if you're trying to hold the phone between your shoulder and ear to keep your hands free. The speaker phone, however, makes up for this if you're in a setting where you can use it. Also, the menu navigation has been changed slightly from the older Panasonic phones, and it now requires 2 button presses to scroll missed calls or the phone book. Not a showstopper by any means, but takes a bit of getting used to after using the older phone.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


‹ Previous | 1 29| Next ›
Most Helpful First | Newest First

This product



Your Recent History

 (What's this?)
 

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.