Amazon.com: Customer Reviews: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black

Customer Reviews

Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black by Toshiba

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66 of 69 people found the following review helpful:
5.0 out of 5 stars Great TV - Amazing
Unless you want an inch thin LCD TV, this should be your TV of choice. I went to Sixth Avenue where they had an exceptionally large selection of LCD and Plasma TVs. This TV had the best picture quality of any LCD TV they had. I was planning on getting a Samsung 1080P 120Hz thin LED TV (could not quite swallow the price of the 240Hz) model until I read reviews of streaks...
Published 12 months ago by A. English

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13 of 14 people found the following review helpful:
3.0 out of 5 stars Garbled audio
I purchased this TV on Jan 2, 2010. This is a great TV and the picture is awesome. The on screen menu is okay and slightly complicated for those that are not tech savvy and there are many things in the book you really need to read.

This TV has the newest in technology when it comes to picture quality and it could have improved on the sound quality, but most...
Published 7 months ago by L. Glenn

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66 of 69 people found the following review helpful:
5.0 out of 5 stars Great TV - Amazing, September 2, 2009
By A. English (Blue Bell, PA USA) - See all my reviews
(REAL NAME)   
This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
Unless you want an inch thin LCD TV, this should be your TV of choice. I went to Sixth Avenue where they had an exceptionally large selection of LCD and Plasma TVs. This TV had the best picture quality of any LCD TV they had. I was planning on getting a Samsung 1080P 120Hz thin LED TV (could not quite swallow the price of the 240Hz) model until I read reviews of streaks in the picture quality when watching the TV in a dark room. I then moved on to the less expensive non LED Samsung 240Hz LCD TV which is still $400 more than this Toshiba. Luckily, the salesperson asked me to take a look at this TV first. This TV is back-lit LED which makes the TV thicker, but provides better picture quality than the side-lit LEDs in the thin Samsung. The 240Hz was a real bonus--especially in a TV that sells for this price. I have had the TV for a month now and could not be happier with it. I have had friends that visit comment that this TV has the best picture quality they have ever seen in any TV. This is the best 46-inch LCD TV you can buy that sells for a price that's unbelievably low when compared to the competition. It might not be the thinnest LCD LED TV, but it does have the best quality picture in any LCD TV. It is just one awesome TV.
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50 of 54 people found the following review helpful:
5.0 out of 5 stars Superb LED LCD TV right out of the box!, August 19, 2009
By T. J. R. "way up north" (Eagle River, Wisconsin USA) - See all my reviews
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
Ordered this TV around the beginning of August. Amazon shipping said to expect it on the 14th. It arrived on the 12th, lucky I had just returned home because I was all set for the 14th! Anyway, The delivery guy carries it in, takes it out of the box and set it on the stand for my old Sony Bravia.(Since I didn't put the new stand together yet. He then helps me take the old TV down to its new location in the basement rec room. (Nice of him!) We plug in the new Toshiba and I connect it to my cable HD DVR box with the new HDMI cable I also purchased from Amazon. It works! Beautifully! The sound is better than expected. The picture, especially the HD channels is great and the colors and contrast are fantastic. Everything I expected and more. The Dolby sound leveling seems to work (still checking). Our collection of wide screen DVD's looks great. Maybe because of the Resolution+ upscaling. So check out all the features and compare the price with the only LED TV somewhat similar: Sony's BR8 series. I think you'll be very pleased with this new Toshiba 46SV670U (55SV670U is similar). By the way, mine was manufactured in JULY 2009!
I'll update this if problems develop.
Well, it's now October and this TV is still the best. And it's great to be able to plug in a SD picture card and watch a slideshow or plug in an USB flash drive and play music or other media.
I'll update this if problems develop.
*******************************************************************
June 22, 2010 --- Sorry I haven't updated before this but we've been so busy enjoying the OUTSTANDING picture quality, I guess I haven't had a chance. Yes, this TV is still amazingly brilliant in every way. Audio is good for normaal viewing but of course I switch on the sound system speakers for all the big sound DVD movies. No complaints. At all.
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35 of 39 people found the following review helpful:
4.0 out of 5 stars Glare and big size, but otherwise, awesome TV for the price!, November 27, 2009
By JPMDallas77 "JP" (Dallas, TX United States) - See all my reviews
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
1st, let me say this, I upgraded from the Toshiba 46XV545U 120Hz LCD T.V. (bought in April 2009, it got stolen :( "Last year's model"). The picture on this one is noticeably better. In fact, it is awesome, BUT this TV has a couple drawbacks that people should be aware of, and I think its why it is $700 off its MSRP only a few months after it came out:

1) Case size: If you're expecting one of those "thin" LED backlit LCDs like Samsung's, look elsewhere. This TV is 4-6" thick, thicker even than the straight LCD I replaced. Also, it has about 3-1/2" fascia around the screen itself. This is also much more than my old TV, presumably to hold the LED backlights. So, the case is bigger. This fact, combined with the design, makes it look old, like a 5 year old LCD. I much preferred my old Toshiba in terms of design.

2) Glare. Maybe I didn't look closely enough at the description, but my last Toshiba had a matte finish on the screen, which given my sunny living room, was a huge plus and should not be underestimated. This TV has a glossy finish on the screen, which results in lots of glare. This affects watching TV during the day big time and unless you have a dark media room, you need to be aware of this.

3) Backlight "halo" around bright objects on dark backgrounds, flickering. UPDATE: This problem was fixed by a firmware update, so disregard. Picture great now. There is still some halo effect around bright lights on dark screen, but this is endemic to local dimming LED technology. Its basically the best they can do right now. Much better than the alternative!

UPDATE: I have had the TV for a little over a month now 1/14/10, and I have to say I really love the picture. It is truly one of the best you can possible get in this price range. The DynaLight feature (local dimming technology for the LED backlights) make the blacks very dark once I got the firmward update from Toshiba. Highly recommend, so long as you're aware of the size of the TV and the glare issue.

I have begun to notice some tinny, buzz sound from the TVs internal speakers that might be what another reviewer referred to as a problem with audio coming in on HDMI after a couple of hours. All my inputs are HDMI, so this might be the issue. I usually use external speakers, so this isn't a problem for me. I'll check on a firmware update in a couple months. Otherwise, its a great TV, especially at today's price!!
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13 of 14 people found the following review helpful:
3.0 out of 5 stars Garbled audio, February 4, 2010
By L. Glenn (Baton Rouge, LA) - See all my reviews
(REAL NAME)   
This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
I purchased this TV on Jan 2, 2010. This is a great TV and the picture is awesome. The on screen menu is okay and slightly complicated for those that are not tech savvy and there are many things in the book you really need to read.

This TV has the newest in technology when it comes to picture quality and it could have improved on the sound quality, but most of us having TVs like this hooked up with surround sound systems. The speakers are hidden and there are preset sound outputs you can have to create standard and simulated surround sound from two speakers.

Other than the picture, the TV has an issue with the sound. When you play a DVD disc from a regular DVD player with HDMI capabilites to this TV, the sound garbles and reverberation begins afer an hour of play. Toshiba America says I am and a group of people have this rare problem. They did not offer to fix it and they said they were working on the problem. What does that sound like to you?

So, I purchased the newest Toshiba BDX2000 Blu-ray player and played a blu-ray movie with the sound output from the TV and the sound never garbled throughout the movie or even skipped a beat, Great!

I then played a regular DVD disc on the blu-ray player and after an hour of play, the sound starts garbling from the TV again. Toshiba had instructed me to turn off certain features to prevent this, under the HDMI settings, you are to turn off Deep color, lip sync and instaport. If it did not resolve the issue then use RGB (red,green and Blue) cables instead of the HDMI cable and for the sound, use left/right audio patch cords.

We as consumers or customers should not have to fiddle around with this.
We buy these expensive TVs to utilize the newest technology, HDMI.

The cabling is not an issue. The versions of cabling is another gimmic for manufacturers to charge you
big money for pretty cables.

I was going to retire the older DVD player, but instead kept it to play DVD disc with the RGB cabling and the sound connected through my stereo so I did not have to keep dealing with the garbled sound. I have over 600 DVD movies. I now have one blu-ray player with no blu-ray discs.

So, you make the choice. Do you want to be apart of the rare group of people with this problem and how will you know if yo are getting a good set or not.
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9 of 9 people found the following review helpful:
1.0 out of 5 stars Warning - a detailed experience with audio failure and Toshiba support, April 27, 2010
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
We purchased this on March 22, 2010 and the same night the audio went out for the first time. It just becomes very fuzzy and unintelligible. We phoned Toshiba tech support and were brusquely just handed off to a local service center to coordinate our own service. The service tech advised he had to wait several days for Toshiba to instruct him on what to do but was sure a simple firmware update via USB would fix it.
Several calls and days later he advised Toshiba was instructing him to order and replace the main board. His exact words were "good luck getting this board from Toshiba, if it were Sony or Samsung or anyone else it would be a few days but Toshiba is terrible in supplying parts, they are always in permanent backorder."
He was exactly correct.

Three weeks later we still have no working tv and appear no closer to one. We have over half a dozen calls to Toshiba, who at best are bored and rude consistently on every call. We had this "escalated" to a higher department and were contacted by that person at Toshiba to say they also have no idea when this part will arrive but would try to pull a board out when one did. Otherwise, wait. The entire "customer service" plan is to just see if a board arrives before thirty more days passes and if not - we have not been able to get any answer on what happens then either.

And that they condsider a thirty-day plus time period to fix a brand-new tv perfectly good service. We still have no date or time or solution for a new tv we still cannot use a month later on April 25. Nor is anyone at Toshiba willing to do anything more than tell us to just wait until they may get the part -which again they have just a "back-ordered" status on and zero info of any solution.

Update- April 29: called again and again requested the supervisor, denied and told someone will get back to us in 24 hours. Still no status on the main board and no interest by Toshiba in helping us.
We decided no more Toshiba products for us, period. I am now trying without success to contact Toshiba Corporate somehow but nobody at Toshiba will step up and resolve this and all refuse to provide any contact for Corporate.

Be very wary buying any Toshiba - it truly is the most apathetic, just terrible service we have ever encountered.
They are incredibly uninterested and impotent in anything approaching customer service.

Update: 5/11/2010 - the main board seems to have arrived at the local parts center - we found this out on our own by calling the local tech, nobody from Toshiba (Marna) bothered to call us or follow up as repeatedly promised. We still do not have a working tv as it is now having the board replaced over the next four days by the local tech.

Update: 6/24/2010 the main board was replaced about a week ago finally which seemed to fix the garbled sound problem, however now the sound is failing completely. We have no sound at all on any ports - using HDMI or fixed audio or RCA or Component. The tv speakers also have no audio. Called Toshiba again, I have been told someone in "advanced troubleshooting" will get back to us.
Again I asked them to simply replace this lemon TV and they will not, want us to go through parts troubleshooting again. Toshiba advised replacing the TV would take even longer than replacing a main board. Which they just replaced once already.

This should be illegal. We are now getting in touch with the California consumer affairs and trade office through government to see if anyone can help us get this resolved.
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13 of 15 people found the following review helpful:
5.0 out of 5 stars Very pleased with this TV., October 31, 2009
By Jason B. LeBrun "urban nerd" (San Francisco, Ca) - See all my reviews
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
I'm really impressed with the quality of the image of this television, especially given the price I paid. I had been looking at the Samsung LED panels, and although they were beautiful and vibrant, the increase in image quality didn't seem commensurate to the increase in price. So, I had given up on getting an LED-backlit panel, until I discovered this Toshiba. It was just released, and I was a little nervous about getting it sight-unseen, but I decided to take the plunge, and I'm glad I did.

The colors really pop out. The LED backlighting makes a *huge* difference for blacks. On my old 46-inch TV (a Sharp AQUOS), when watching dark movies, or standard-def stuff with black bars, the blacks would glow pretty noticeably in a dark room. Of course, this was par for the course for an LCD panel at that time, and it wasn't the worst thing ever.

With the proper configuration on this Toshiba panel, when viewing SD content in a dark room, the black bars fade into the darkness almost perfectly. Sometimes you can notice the selective backlighting. If there is a small bright object on a black background, it will have a slight aura from the section of backlight being on. If you connect a computer, set a black screen and move a white mouse pointer around, you can actually identify the backlighting elements. It's more cool, than annoying. I guess because of the way the human eye works, you really don't notice the panels/auras under normal viewing.

The media player functionality is pretty much worthless... it wouldn't play any of the movie files that I had on hand. Since I have an HTPC attached, it's not much of an issue. I basically bought the TV to function as a monitor.


Pros:
*Nice solid blacks due to the dynamic backlighting
*SD content from my Wii and DVDs displays beautifully.
*Plenty of connections
*Lots of complicated picture settings. I'm not a pro when it comes to calibration and viewing configuration, so my opinion is less valuable here.
*Pretty decent sound for stock TV speakers.
*Power-saving off mode to reduce parasitic power drain
*Pretty low power for the size under normal operation


Cons:
*The VGA input doesn't support HD resolution (!!) -- luckily, all of my computers have DVI/HDMI output
*Sleeping the display (when a computer is attached, eg) results in an annoying "No Video Signal" announcement bar to be displayed.
*Sleeping the display also turns off sound (this is a minor nitpick, and soon won't matter since I'll have an external sound system)
*Sometimes the image size options don't suffice for getting the picture to fill the screen properly. I really miss the setting on the AQUOS that widened things more as you approach the side. It usually resulted in a full-screen effect for SD content. The Toshiba options are to cut off part of the screen, or have black bars. Of course, due to the LED backlighting, the black bars are not noticeable which is nice.
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6 of 6 people found the following review helpful:
4.0 out of 5 stars Great TV, now that the "bugs" are worked out., February 10, 2010
This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
I went to our local electronics store to buy a Sony 46"LCD, when I saw the Toshiba, for $1099 I was blown away! An LED backlit LCD TV for that price, I had to have it. I've had it 9 days, and I really do like it in many ways. Amazing picture, esp. on HiDef. But, I have the dreaded "garbled sound" after 2-3 hours. I contacted the store, and they agreed to take it back if I wanted, but I really don't, if I can get it to work correctly. Toshiba suggested replacing the HDMI cable with component video (DVD to TV), and also audio cables, I find that unacceptable. The Tech on their hot line, call 1-800-631-3811, was very helpful. He first suggested ditching my 1.3 HDMI cable & replacing it with a 1.4 cable. I ordered one, will find out in a week, after it arrives. He also suggested going into the setup menu, and under AV, HDMI, shutting off the "Deep Color" option, I did this tonight. Lastly he acknowledged that they had a firmware update they were working on, and it would be sent to me on 2/17, in the form of a USB flash drive that I can plug into the service port on the side & I could update the firmware myself. I will know more in a week or 2, so unless I have further problems in the meantime, I will wait & install the new cable, & then the firmware, & will update my comments then.

I took a chance on it when I bought it, I believe this model just came out in Sept 09', so I will be patient,
to a point.

UPDATE: I was contacted this week (after asking for the the 4th or 5th time) that a "Fix" for the Garbled sound problem had been developed, and that I could call my local factory authorzed service center. I set up an appointment, and was pleasantly surprised when they tol me they would come to my house to repair the TV.

Stay tuned, more to follow.........................

OK, here's the final verdict.

Buy a cheap HDMI cable.

If you have the "garbled sound" problem, Toshiba has a fix, they will replace a board, under warranty, and provide in home service if it's less than a year old. They installed mine about 10 days ago, and the problem is now gone.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Over-all a fantastic experience thus far - 1 month, February 5, 2010
By Andrew Lopucki (Gainesville, FL USA) - See all my reviews
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
After sniffing out specs on new HDTVs we went to the store to try to compare screens (mostly between the Sharp Aquos, Sony Bravia, and Samsung - in that order.) In the end we decided this one had the best overall brightness and clarity. (This wasn't so easy to determine though because all of the stores feed crappy (relatively), and varying signals into the TVs so that it is difficult if not impossible to compare them. Why? I don't know.)

After using this TV for a month, I'm still very happy with it. Compare that to my experience with our previous HDTV, a DLP type Samsung. This TV starts fast (relatively) and the sound is good even from the built-in speakers. I'm much, much happier with the screen and general response time. Switching channels, turning on, turning off; these may sound like no-brainers but the Samsung DLP would sometimes take over a minute to start, almost as long shutting off, and even took tens of seconds on occasion to switch channels. Also this TV uses about 50% less power than the DLP and was about as low-power as anything in this size of TV we found (because of the LED backlighting it uses less lighting power.)

The main flaw with the Samsung came when it failed completely (green screen of death) after only a little more than two years of use. The problem appeared to be on the board that controls TV signal decoding. Because that problem is possible with any display tech, I'll just have to wait and see if this TV turns out to be more reliable/long lasting. For now it is an order of magnitude improvement over the Samsung DLP, and appeared to have better image quality than the current competition.

Some drawbacks that keep it from perfect scores:
1) There is a border around the screen several inches wide. Obviously the closer to edge-to-edge screen the better since the rest is just distracting away from the image.
2) (a complete surprise!) there is only one coaxial input on the TV. We have been using analog cable and HD over the antennae (airwave broadcast) for years. With this TV, it took us a while to figure out that we could still do this by buying a coaxial switch. Unfortunately that means that to switch from Antennae to Cable requires flipping the manual switch and then changing a setting from the remote control menu. This is tiresome so we have all but abandoned the cable channels completely (on this TV anyway.)

Non-issues: some complain that this TV is too thick (mostly compared to the Samsung model.) We don't wall mount, so for us this is a complete non-issue as you can't tell how thin it is in the entertainment stand. I suppose others might prefer the svelte look of the Samsung but there is something to be said about people who would buy a TV for the look of the case over the look of the TV image it produces (and the reliability of the product too given my previous experience with Samsung TVs.)
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3 of 3 people found the following review helpful:
5.0 out of 5 stars Awesome and impressive TV, April 13, 2010
By Jason Garth A. Brown (Vineland, NJ) - See all my reviews
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
Awesome TV! Beautiful blacks and impressive colors. You can even geek out on extreme adjustments to the color if you wanted to. The only disappointment was the fact that it's not a true 240hz feature. Which technically they don't say it is, but to insinuate with the whole Clearscan 240. One would infer that it is 240hz. None-the-less.... The picture quality is still extremely beautiful. And just as stated previously, it is not flat like the Samsungs and Sonys, but there is a very good reason for that. It is LED Back-lit. The extremely thin ones are LED edge-lit. This TV comes with a feature called Dynalight in which the LEDs actually turn off to give you the blackest blacks capable of any TV. And when you see it, it is impressive. So who needs ultra-thin when your picture quality can't be beat.

Don't overlook this TV, it is an awesome set, and for the price it can't be beat. Oh and did I mention it is easy to use. The onscreen instructions are pretty self explanatory and it has a lot of options but it doesn't feel daunting. Great TV!
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Had for 4 months and is great, February 8, 2010
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This review is from: Toshiba REGZA Cinema Series 46SV670U 46-Inch 1080p LCD HDTV with LED Backlight and ClearScan 240, Black (Electronics)
I got this in November and it's now February. The picture looks great - I highly recommend the 240Hz with LED backlight version. It looks even better with blue ray. The picture has fuzz when it's not an HDMI connection, but that's the type of wire used for the connection. They used AIG for shipping and they showed up on time and helped me carry it upstairs to my apartment.

I would definitely buy from them again.
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