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Average Customer Review
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The most helpful favorable review
The most helpful critical review
89 of 107 people found the following review helpful:
Great TV if one can figure out how to use it.
My family and I just love this TV, particularly for watching sports. We looked at a lot of LCD and Plasmas but saw none that gave us the sense of depth this one does. It is like 3D. Moreover, our family room is also a sun room during the day but the picture is just as strong in the day time as it is when the room is dark. The viewing angle is comparatively wide. We see no...
Published 16 months ago by Able Devildog
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12 of 13 people found the following review helpful:
AMAZING.... sometimes. Love- Hate
What's great about it: Light Weight, Looks Stunning, Great Features
What's not so great: Off angle viewing, dark scene viewing, corners glowing, backlight is not uniform
"I WISH I LOVED THIS TV!
After being a plasma fan for years, I gave an LED-LCD a chance. Set-up was great. Features-a-plenty! Picture quality... AMAZING!!!.... sometimes. I...
Published 6 months ago by Andrew Carney
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89 of 107 people found the following review helpful:
Great TV if one can figure out how to use it., April 25, 2009
My family and I just love this TV, particularly for watching sports. We looked at a lot of LCD and Plasmas but saw none that gave us the sense of depth this one does. It is like 3D. Moreover, our family room is also a sun room during the day but the picture is just as strong in the day time as it is when the room is dark. The viewing angle is comparatively wide. We see no appreciable drop off when it is viewed at an angle. It is large enough that my wife can view it from the adjacent kitchen with ease.
Learning how to use its features and to set it up is another matter and that is the one gripe I have with the TV. Samsung only provides a four page manual which tells the owner nothing. Instead it includes a flash drive which contains a manual for its use but it took me over three weeks to realize what the flash drive was for. The manual does not show the available ports or how things are to be connected to the TV. I finally figured it out by trial and error and got the flash drive connected. Finding out how to use it however, was again a lot of trial and error. Once I was able to read the pages, it was hard to read, mostly grey on black (I hate black-you can't see where anything is on black). Figuring how to page the manual on the TV isn't easy. Samsung provides numerous steps to take but the user has to leave the Manual screen to go through the steps and unless the user writes out all the steps, it is a tiresome process to follow the steps.
So I tried using the flash drive on my computer. Well the manual is in a strange format so it will not open normally. Windows searched for a driver that would allow viewing the manual and found one which I downloaded and installed The one I found that worked was from IrFanView but one must also download all the plugins before it will work. However, when I opened the Manual, it was unprintable except with a screen capture utility.
That was more trouble than it was worth and it then dawned on me to go to the Samsung Support Center and see if there was a Manual that could be downloaded. Voila, the Manual was available in both PDF and Word formats but because the Manual is in three languages, it is 273 pages long. Just print the first 75 pages.
What I found is that with no difficulty I could run picture shows directly from either my camera or from a card reader. They come out beautifully. If I tried to print pictures that big, they would be grainy as all get out. But the pictures show in full size on the big screen in terrific detail and color and they have depth.
But I wish the USB ports were either on the side or the front where they are easily accessible. I intend to wall mount the screen but if I do I won't be able to get to the connections which are on the back. And even then it is difficult to insert USB cords because the recess is so narrow.
We love this TV however, because of the lack of a printed manual and the location of the USB ports, I can only give it 4 stars.
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13 of 13 people found the following review helpful:
Outstanding Picture Quality, October 29, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
Pros: Excellent picture clarity, amazing colors, 120hz works exceptionally well with progressive scan (ie 720p, 1080p)
Cons: Expensive, backlighting (actually, it's edge lighting on this model) is a little uneven in the corners. While watching credits at the end of a movie, you can see light and dark patches when the background is supposed to be solid black. This only occurs with really dark images and is a function of the TV being so thin.
Overall: I've had the TV for several months with no problems. I'm really happy with this purchase and would make it again.
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25 of 29 people found the following review helpful:
Enjoying the Samsung UN55B6000 HDTV, June 21, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
Image Quality and Connectivity:
This Samsung UN55B6000 is excellent technology and priced to move. We've got it hooked up to a cable box (MOT DCT 6200) via the 1 component connection and the image is sharp and crispy and the colors are vivid and bright.
We have an older PC connected via the VGA connection and the 3.5mm mini audio connection. Internet browser windows come up real sharp in 1920x1280i resolution. Sidebar: I'm also using wi fi and wireless mouse and keyboard.
Hi-res images look fantastic. This TV was assembled with web-browsing and computing in mind (Net widget, USB, JPEG and mp3 friendly) and Samsung has nailed it.
Online Support and Configuring the Cable Box:
Initially, the cable box was sending 720x480i to the TV. Fortunately I was able to find forums online with posts from a Samsung HD Tech and a cable co. employee that outlined the solution -- turn off the cable box, hit the menu button (cable remote) and here you can select the higher (or different) resolution.
Additionally, the cable box required two power cycles for this (resolution) change to take effect but when it did I was viewing cable tv in 1920x1080i.
Using Samsung's P.Size (Picture) Button:
When watching cable programming broadcast in HD, the 16:9 (aspect ratio) mode looks the best to me. For standard definition programming the Wide-Fit mode stretches the image a bit to fill the screen.
I've noticed some adjusting is required when flipping between channels, for example, sometimes CNN ticker text is below the screen and other times the Fox Sports Net FSN graphic is a bit above the screen. Perhaps this issue is addressed in the screen-fit mode, I'm not sure yet, I'll have to mash a few more buttons. Overall, I give it 4.5 stars.
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12 of 13 people found the following review helpful:
AMAZING.... sometimes. Love- Hate, February 26, 2010
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
What's great about it: Light Weight, Looks Stunning, Great Features
What's not so great: Off angle viewing, dark scene viewing, corners glowing, backlight is not uniform
"I WISH I LOVED THIS TV!
After being a plasma fan for years, I gave an LED-LCD a chance. Set-up was great. Features-a-plenty! Picture quality... AMAZING!!!.... sometimes. I played 'UP' on blu-ray. It blew my mind! Full screen, and bright colors; you will not find a tv with a better image. There is a definate sweet spot for viewing. Which leads me to my first complaint.
-Viewing angle: When your in the sweet spot. It looks great! When your one couch cushion over, you start to loose it. Contrast is lost, and dark images turn into a washed out blueish color. I was used to the viewing angle on my Samsung plasma, and deeply missed it after setting up the LED.
- Low Light: This is a Great TV for daytime viewing. Colors stand out. At night, in a dark room? Not so much. You start to notice that the blacks are not as black as they were during the day. Also, you will notice the corners of the screen starting to light up with a bluish tinge. Extremely distracting especially when watching a movie or show with a 1.85 or 2.4 aspect ratio.
-Backlight uniformity: What uniformity? In a very dark scene, you will really start to notice hot spots and cold spots when it comes to backlight. On an all black screen, it looks like black and blue camo. I even noticed Hot Spots during the olypics in very white areas. Again, distracting. This is most likely due to the side lighting as opposed to the full array lighting.
OVERVIEW! When you find that sweet spot, and play somthing full screen or with a native 16X9 resolution, the picture will blow your mind. But when you stand up, walk around, watch in a dark room, or watch movies that are matted on top and bottom? You will really start to notice a dissapointing amount of distracting problems.
I wish I didn't have to return it, but unfortunately I am going back to plasma."
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6 of 6 people found the following review helpful:
I LOVE THIS TV - EXCELLENT PRICE/PICTURE (NOT PAY MORE FOR THE HIGHER MODELS), December 16, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
Skip buying the higher models (series 7000, 8000), the only andvantage offered by these series is that it comes integrated with netflix, pandora and some others "cheap features", they do not offer any advantage in picture quality. What I do recommend you, is to buy a Nettop (small and light computer) so you can have access to youtube, netflix, hulu, pandora, facebook, and access to your files (pictures, videos, musics, etc) through the "nettop" (small computer).
I would like to buy a 65-75 inches version of this tv, but samsung don't have any larger LED tv.
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5 of 5 people found the following review helpful:
A Great "Compromise", December 14, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
We did extensive research before "settling for" this TV. Samsung's LCDs are class-leading, but you have to shop wisely ;) We were impressed with the LED-backlit lineup (6,7,8) - Touch of Color, incredibly thin cases, great features, and exceptional picture quality. These are not the LCDs of days past; pixelation has all but disappeared, and black levels are impressive. You will find critical reviews online, and they are valuable for comparison purposes, but you really need to see these sets in person to appreciate recent advancements in image technology.
Per reviews and in person, the flagship 8500 provides an unmatched viewing experience, but it has a price tag to match. However, we were impressed at the picture quality offered by this "entry-level" Series 6 LED-backlit television for at least $1,500 less. The specs (4ms response time; 3,000,000:1 contrast ratio, 120Hz processing) may not be on par with the 8500, but you need to see these TVs in person before spending the extra money. Keep in mind that any of these TVs will look amazing in the home.
Through Amazon, we beat our local stores' prices by at least $500 (and received free shipping). Delivery was easy, as these TVs are extremely light for their size. And despite the 1.2" thick case, the TV's frame feels solid. That said, if you have kids or pets, you may want to either wall-mount this set or use the included anchor to prevent any possibility of tipping the set off of its base.
I think the only negative so far is the lack of analog inputs, but we knew of this before purchase. We have an old DVD player connected via the component inputs, and everything else is connected via HDMI. A friend brought over a PS2 for a party last night, but we couldn't connect it, as it had only analog outputs (unlike the PS3). So be sure to assess your system for connectivity before purchasing.
All in all, a great TV! It wasn't cheap by any means, but it offers great features and is a less-expensive alternative to the top-of-the-line sets.
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7 of 8 people found the following review helpful:
No 5.1 audio push from HDMI, December 29, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
Like most of the reviews, I found the picture quality to be awesome. The only picture quality issue is automatic backlight adjustment during dark scenes. I notice it, and it bothers me a bit. I would like to turn it off somehow, but I have not figured out how to do that yet (if possible).
One large aggravation is the optical audio out from the TV does not push Dolby 5.1 surround when it is being sent from an HDMI connection. According to the manual it will only push 5.1 "when the TV is displaying a DTV(air) signal...." I am not sure why this is so, and it is a bit frustrating.
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51 of 70 people found the following review helpful:
buyer beware, September 13, 2009
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
After only 3 weeks of owning this TV, the TV randomly shut off on its own while we were watching TV. Now the TV constantly just turns on and turns off (with no actual image being displayed on the screen). The only way to shut it off is to disconnect it from the main power source. Called Samsung and apparently it's an issue with the power supply, and they have to send a technician to repair. Turns out, this is a common issue with Samsung. I am not amused that after spending 2500$ on a brand new TV, it will need repair after only owning it for 3 weeks.
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4 of 4 people found the following review helpful:
Seeing red...and blue vertical pinstripes!, April 22, 2010
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
When I first received this unit I was stunned by how thin it was. As always, Amazon did an excellent job of getting it to my door. I went with free shipping and when CEVA called me and gave me a 4 hour window, I asked if they could call me 30 minutes in advance. They obliged. They unpacked it and set it on my stand, after removing my (3 great years and then 3 lights of death victim) 61" Samsung DLP paperweight. I plugged in my existing HDMI cable and fired it up. The bright HD channel feed looked excellent in the daylight. I gave the delivery guys a much appreciated Hamilton for some after work brews (hopefully boosting my karma and luck with this new tech).
I continued to scrutinize this set under various conditions. Obviously, because of my low rating, this unit very quickly experienced a catastrophic failure, so I will start with:
The Bad:
* High glare screen--I have a window directly behind my couch, so I had to purchase blackout shades. I realize that a high gloss screen is necessary to achieve the incredible punch and pop of this display.
* Noticeably poor off angle viewing--This was not a huge issue to me, but even standing up just outside of my dining room (30 degrees off axis), colors and blacks were noticeably washed out. I did not even notice this with my DLP, which is known for this issue.
* Motion blur--I realize that this is inherent with LCD tech. I personally wouldn't use the 120hz functionality except for when watching sports and from what I could see, it made little difference, even when using custom with anti blur high and dejudder low.
The Unacceptable:
* Terrible screen uniformity/cloudiness--I started noticing this immediately during low light/dark sequences and also when switching my receiver input to another source without the feed engaged. It looked like dark and light grey camo. I watched "The Thing" on bluray and played "GOWIII" on my PS3 and what made my skin crawl was not the content, it was noticing this glaring issue during dark sequences.
* Autodimming function (backlight fluctuation)--This is the most inane thing I've ever experienced with a TV. Why would anyone be happy with the screen fluctuating when scenes go from light to dark? Maybe the contrast and black levels benefit, but at sacrificing PQ? Trust me, I fiddled with the dynamic contrast and other various settings to no avail...no, I am not willing to watch all sources in game mode (apparently this disables autodimming). Another way to enable autodimming is to go into the service menu, which at the discretion of Samsung, may void the warranty. Why not add this into the regular menu? Because edgelit LED LCD TV's have no other way of improving contrast. That would be like admitting a poor design.
* Red and blue vertical pinstripes--Whaaaa??? Yeah, that's what I said (well, perhaps more like, *you have to be freaking kidding me!*). With about 5 days left of being able to return/exchange this set through Amazon, it developed this anomaly across the entire screen--not visible in pure white or black colors. I checked the unit with all input sources, including over air HD and also plugged it straight into the wall outlet. I will post pictures if anyone is curious/mortified.
The Good:
* Cross section--This is one of the thinnest TV's I've seen, and this is just the tip of the iceberg I'm sure. The new 2010 9000 series looks even more mindblowing. If Samsung can manage to produce a unit with excellent PQ and durability at this price point, everyone wins...even Samsung (loyalty is a good thing, right?) Unfortunately, if your best viewing angle is from the side, nobody wins...unless you are a minimalist.
* Picture--The color and brilliance of this display is spectacular. If you plan on watching only sitcoms, sports and bright scenes, then it's all puppy dogs and ice cream (my apologies for the blatant sarcasm--if Samsung would fix the "unacceptable" during the quality control process, my cynicism would float away like little white puffy clouds in a bright blue sky ; ). I'm picturing some suit drinking coffee, shrugging his shoulders, saying (in Korean) "Meh, good enough for the rich, stupid consumers...they'll buy anything shiny."
The Really Bad:
* I purchased this unit, even after reading bad reviews!
Needless to say, I called up Amazon and they will be picking up the unit and refunding my $$ at no additional cost. I am actually glad the pinstripe issue occurred, as it has made my decision to jump the Samsung battleship an easy one. Also, I don't know if Amazon would have taken it back just based on screen uniformity and backlight fluctuation, as these seem to be design flaws and not signs of a defective unit. Sure, perhaps replacing this unit like for like would give me a screen with better uniformity, but why would I (or should I have to) take that gamble? It is also possible that this unit experienced delayed damage due to shipping. These TV's are required to be shipped in the upright position...you just never know.
I have been in HDTV purgatory ever since my DLP bit the dust 3 months ago. I really loved that display and have been in mourning (along with my friends) ever since. Regardless of the relative massiveness of it and the fact it needed a breathing buffer behind it, the PQ was excellent. Playing games split screen on the 61" screen was fantastic. At first I spent many hours researching and reading how to fix it. When I realized that I could easily spend a thousand plus fixing it, I spent many hours researching, reading and trying to decide between CCFL backlit LCD, edgelit LED LCD, LED backlit LCD and plasma.
Bottom line:
* I believe this may be all Samsung cares about. From my experience and reading forum posts, they must be satisfied taking an inordinate amount of both informed and uninformed consumer casualties...as there's a sucker born every minute. Dazzle them with the package and promise of an awesome display, while secretly twisting the knife with planned obsolescence manufacturing and ultimately sub par PQ. I've worked as a validation engineer for over 8 years, so I know poor QA and accountability when I see it. Granted, I have not dealt with Samsung directly, but I have heard their customer service is a crap shoot. Perhaps if I get the competition to sponsor "Samsung DLP Destruction Fest 2010", I can get them to own up to shoddy manufacturing...I have some really great ideas for this event!
I apologize if I've offended any loyal Samsung customers who are happy with their purchases. I wish you many years of continued enjoyment. If I've offended any Samsung employees...good! Perhaps you will be motivated to do something about it. I'm just not willing to take another chance and purchase a Samsung that craps out just after the mfg warranty or extended 2 to 4 year warranty expires.
What happened to the days of being positive that a TV investment would last 10 to 20 years? I still feel like I'm floating in a sea of uncertainty. Will the next fin I swim towards, be a shark, a dolphin, a dolphin that thinks it's a shark, or a vegetarian shark that dresses like a dolphin? I can't even get my "Shark Tale" fix now : (I feel like I'm less than whale poop : )
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4 of 4 people found the following review helpful:
The Most Amazing TV I've Seen, February 1, 2010
This review is from: Samsung UN55B6000 55-Inch 1080p 120 Hz LED HDTV (Electronics)
We've had this TV for about 3 months now and it has been perfect. I can't imagine having a better image quality at any price.
This TV doesn't have to be tilted or angled in any way to get awesome picture quality. You can use the less expensive flat wall mounts instead of having to buy the expensive tilting mounts. No matter where you are standing or sitting the picture is perfect. You can actually stand beside it and see the picture.
We have 1 wall that is solid windows and we never notice a glare even with the blinds open in full daylight.
To the people that say it may not last long enough...Get an extended warranty!
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