Amazon.com: Customer Reviews: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV

Customer Reviews

Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV by Sony

Average Customer Rating
5 star:
 (36)
4 star:
 (8)
3 star:
 (2)
2 star:
 (1)
1 star:
 (3)
 
 
 
 
 
   
Create your own review


The Most Helpful Reviews

The most helpful favorable review
The most helpful critical review


75 of 77 people found the following review helpful:
5.0 out of 5 stars Great HD Picture w/o Glossy Screen Reflections
Love the HD picture quality (PQ) of the Samsung 52B750, but don't watch TV in cave and don't want to deal with all those reflections off a glossy screen? Well, the Sony 52Z5100 is the answer. HD PQ with the Z5100 is excellent with great black levels, but without the "shaving mirror" reflectivity of the screen during dark or black scenes. We were looking at the 52B750,...
Published 15 months ago by Carl B

› See more 5 star, 4 star reviews
versus
16 of 19 people found the following review helpful:
1.0 out of 5 stars It just stopped working
We bought this TV from Amazon in October of 2009 and just four months later the color drained from the picture, faded to black and shut it self off. We turned it off, unplugged and plugged it back in, nothing worked. Amazon refused to replace the defective product. Amazon told us they have a 30 day policy and just couldn't or wouldn't help. We called Sony the technician...
Published 6 months ago by A. Snow

› See more 3 star, 2 star, 1 star reviews

All Reviews for this Item

‹ Previous | 1 25| Next ›
Most Helpful First | Newest First

 
75 of 77 people found the following review helpful:
5.0 out of 5 stars Great HD Picture w/o Glossy Screen Reflections, June 15, 2009
By Carl B (Arvada, CO) - See all my reviews
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
Love the HD picture quality (PQ) of the Samsung 52B750, but don't watch TV in cave and don't want to deal with all those reflections off a glossy screen? Well, the Sony 52Z5100 is the answer. HD PQ with the Z5100 is excellent with great black levels, but without the "shaving mirror" reflectivity of the screen during dark or black scenes. We were looking at the 52B750, based on reviews and seeing it at UE, but after testing our viewing room at various times of day with a glass picture frame and our "bright screen" LCD notebook, it was obvious that the reflections would drive us crazy over the life of the TV. We have two older HDTVs, both with matte screen and we don't miss the reflective glass screens of the old CRT TVs. The 52Z5100's screen is best described as semi-matte. Un-powered, the screen is reflective though dull. Power it up and there are essentially zero reflections, even with very dark scenes. What ever Sony has done to defeat reflectivity and minimize glare, it works very well.

As to performance, PQ with HD sources (OTA DTV and Dish HD) is as good as it gets, absolutely excellent and easily equal to the Samsung B750 (we viewed the Z5100 side-by-side with the B750 and the XBR9 at UE and couldn't discern any difference in HD PQ). Blacks are excellent and shadow detail is the best I've seen on a TV. No flashlights, clouding, or uneven lighting across the screen. Color realism and saturation are excellent. Viewing angle is average or typical of CCFL LCDs, which is about 45 degrees off center. Not bad and much better than the LED LCDs, which could be important if you plan to show off your new HDTV with a Super Bowl party next February (not everyone can sit right in front of the TV to see great PQ, like they have to with the LED LCDs).

We're just thrilled watching Starz and Cinemax HD movies, prime-time HD drama on the major networks, any live HD broadcasts, and especially any live HD sporting even broadcasts. The WOW factor is back! Can't wait for the NFL season to start. We watched the men's and women's French Open finals via live, OTA, HD DTV, with the Scene setting set to "Sports (MotionFlow on High, 240 Hz) and it was like we were standing behind Roger Federer on the court. BTW, the on-board ATSC digital tuner in the Z5100 is excellent. It is obviously of the latest generation as it is the most sensitive and most stable of any of our DTV tuners, including the Zenith CECBs we bought for our old, remaining CRT TVs. If you buy the 52Z5100, try hooking up an antenna to it and see what you can get. The uncompressed live HD from an OTA antenna is something to behold.

PQ from non-BD DVDs is excellent. Upscaled DVD movies on my Sony 1080p upscaling DVD player look as good as many of the HD movies on the pay HD movie channels. I don't have a BD player yet and with the PQ of my upscaled DVDs, I probably won't get one until the price drops substantially.

PQ from SD sources is a mixed bag. It really depends on the source. Decent 480i stuff comes across excellent, but some older video and movies look pretty bad and the MPEG Filter and CineMotion filter don't do much to help regardless of which setting you use. I'd give this set Average to a little above average on SD PQ. Using the MPEG filter set to Medium or Low improves bad SD video over no filter at all.

I'd rate the on-board sound system as above average for flat panel HDTV sound systems, even though I typically us the sound from my DD7.1 sound system. I don't do games, so I can't comment on that.

As for the internet connectivity, I'm not impressed. I've surfed through most of what is offered and it isn't worth much. A nice universal remote comes with the set. On-screen menu is poorly arranged (not intuitive, not logical, redundant in places).

Overall, I can't see anyone being disappointed if they buy this LCD HDTV and your friends will be impressed as well.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
47 of 48 people found the following review helpful:
4.0 out of 5 stars Great LCD Television, June 16, 2009
By By-Tor "By-Tor" (Central Florida) - See all my reviews
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
This display was sent to me by Sony to replace my KDS-R60XBR2. I had to have the optical block replaced three times. The bonus was that I got to keep it as well. The set arrived this past Friday and when I un-boxed it, I was immediately taken by its no-nonsense sexy look. I consider flat panel TVs to be a work of art, even when they are not running.

I placed a Blu Ray copy of Digital Video Essentials in my PS3 and an HD DVD copy in my HD-XA2. I calibrated the TV, which was a breeze since there are so many HD inputs and they can be set completely independent of the other. Also, surprisingly, the set was pretty close out of the box. Something out of the ordinary that I noticed, though. Out of all of the Sony TVs that I have owned, the Warm 2 setting seemed to be closer to 6500 K. On this set, I found neutral to be much closer to the desired color setting. Other than putting it in standard mode (another out of the ordinary setting for me, on other Sony's, custom seemed to be the way to go) and changing a few things, it looked fantastic. The black levels, eye popping 3D effect and the razor sharp detail are awe inspiring.

Make sure you turn off settings such as Clear White. As far as Noise Reduction, that's your personal preference, I turn most 'enhancement' circuits off anyway. On this particular set, I noted that Noise Reduction had very little effect on the picture, anyway. Also, turn off the MPEG Noise Reduction. It seems to actually decrease screen resolution but I could be wrong. On a set that can achieve a 100,000 to 1 contrast ratio, it's easy to get carried away with Advanced Contrast Enhancer, so be careful and set it on low or off. The same goes for the Black Enhancer.

I have no complaints about the 1080p performance of this TV. It is top notch. Even over the air HD looks fantastic. I have actually 'cut the cable' and am only getting OTA content, IPTV such as PlayOn and TVersity Pro, Blu-Ray and HD DVD. Of course, SD looks awful but this is no fault of the TV. Garbage in, garbage out, as it where and the larger the set, the worse it's going to look.

I cannot comment on the audio since I have a 5.1 surround system but I have read other reviews that the sound is acceptable. I would assume that most people who spend over $1000.00 on a display have at least a home theater in a box, anyway.

I would have absolutely no problem recommending this television. I see no reason to spend $300.00 more on the XBR9. When I saw them side by side, I did not notice any difference. I'm sure there is some benefit to the Wide Color Gamut backlighting, it's just not perceptible to the naked eye. We have come so far with display technology, that with what would have cost thousands more for the same quality and feature set just a couple of years ago can be had for a very reasonable price now.

BTW, don't let anyone tell you that the Samsung sets are so much better than Sony's. In my opinion, they do so much video processing that the picture doesn't even look natural. Sure, you can crank it up with the 52Z5100 but you certainly don't have to. The glare with the Samsung screens is unbearable, in my opinion.

All in all...I couldn't be more happy having this display in my home. The quality is absolutely jaw dropping. There are no 'clouding' issues and not a 'flashlight' effect was to be found.

One more thing...I really like the Cinemotion and Motionflow technology. I really don't see much of a difference between this set's 240 hz frame rate and TVs that incorporate 120 hz. I'm sure the same thing will be true about LG's new 480 hz displays.

Another thing...I meant to give this TV 5 stars. I can't figure out how to change it!
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
22 of 23 people found the following review helpful:
5.0 out of 5 stars Awesome TV, June 9, 2009
By M. E. DEMOND (Bellevue, WA United States) - See all my reviews
(REAL NAME)   
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
I got this model after some serious research on SonyStyle and reading some reviews here on Amazon. It is indeed true that this model is almost EXACTLY the same as the higher-priced XBR9. In fact I was looking at the XBR9 until I found out about this model.

I've had this TV for about 3 weeks and I am happy with my purchase. The quality is awesome, but admittedly I'm not a tech-freak so I don't have gobs of HDTV experience to compare it to.

Also, the built-in speakers are rather dull, but when you invest in this sort of TV you are expected to buy a speaker system to compliment it, so this is really a moot point.

If you want to save $500 while getting an awesome model of a Sony TV, this is the model to get.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
17 of 18 people found the following review helpful:
5.0 out of 5 stars Amazon Customer Service is Outstanding!, July 10, 2009
By E. "Fitz" (Maryland) - See all my reviews
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
I received the Sony Bravia KDL-52Z5100 a couple of weeks ago, and soon discovered a bad pixel in the center of the screen. I called Amazon and the customer service rep was excellent. She handled my problem expeditiously, ordered a new TV, and arranged for the old one to be picked up.

The TV is top of the line. Features are easy to use. Picture is crystal clear. Sound is very good. No glare from screen.

Watching Wimbleton tennis was great with 240hz. Can't wait for the Baseball playoffs and football season.

I will continue to buy from Amazon because of low prices and high customer service.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
14 of 15 people found the following review helpful:
5.0 out of 5 stars Awesome picture quality, August 6, 2009
By BoSoxBrent (Maryland) - See all my reviews
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
My wife and I just moved into a new house and we a new television for my "Man Room". I shopped around for months, checked out all brands and many different sizes. The Sony BRAVIA Z-Series 52inch 240hz LCD TV was the one that I chose. In the past I've had excellent luck with Sony products. They last forever!

When I took this one out of the box and hooked it up to my Verizon FiOS, I was absolutely floored at how awesome the picture quality was with the HD channels. I flipped through all the different sports channels and the picture quality is clean and crisp. I also hooked this TV up to a Sony Blue Ray player and the movies on here are amazing.

The one thing I got caught off guard with this product was the sound quality from the built in TV speakers. I have a home theater system which is on its way out, so I didn't have it hooked up to the TV yet. In watching the Blue Ray discs or sports with this TV, I'm absolutely floored at how good the sound is from this product.

Bottom line is that you pay a little more for the Sony products, but in the long run they are workhorses and will last you a long time. I can't wait for the upcoming NFL season on this TV. It is an awesome buy!
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
11 of 12 people found the following review helpful:
5.0 out of 5 stars Fantastic Picture and Sound, June 30, 2009
Amazon Verified Purchase(What's this?)
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
We have an older version of the 52 inch Bravia, and this one is even better! The 240hz does make a difference for fast moving objects like Hockey and quick camera pans. The TV was easy to setup and comes with loads of cool extras. It even sounds good with its built-in speakers (a lot of other brands sound horrible!). Can't recommend it enough, and Amazon had the lowest price by about $300!
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
16 of 19 people found the following review helpful:
1.0 out of 5 stars It just stopped working, February 19, 2010
Amazon Verified Purchase(What's this?)
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
We bought this TV from Amazon in October of 2009 and just four months later the color drained from the picture, faded to black and shut it self off. We turned it off, unplugged and plugged it back in, nothing worked. Amazon refused to replace the defective product. Amazon told us they have a 30 day policy and just couldn't or wouldn't help. We called Sony the technician who ran us through a bunch of steps and then decided to send us to a service center. Although it is still under warranty, the service center estimated a 2 month turn around. On top of that, the service center needs a Sony case number, something the technician failed to give us. Now we have to call again and get one. When you spend this much on a product you expect a little better service. Don't buy this TV and don't expect any customer service from Amazon or Sony if you have problems.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
7 of 7 people found the following review helpful:
5.0 out of 5 stars Great Product, gorgeous picture, but Lacks Built-In "N" Class WI-FI, December 17, 2009
Amazon Verified Purchase(What's this?)
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
Sony KDL52Z5100
This is our 6th large screen purchase in 3 years so we have some experience at this. This year we looked extensively at LED lit displays, including the much heralded Samsung 55" LED 8000 series vs top-of-the-line Sony LCDs, the Bravia Z/X Engines.

The pictures were so close to one another, LCD Sony vs LED Samsung, in terms of viewing comfort and watchability we could not discern a difference of material value other than shiny screen and its natural problems with reflections (Samsung) and the annoying "flashlight" corners that appeared from time to time (Samsung again). Admittedly the Samsung was slightly better, but not for the money difference.

- Looking at the Bravia X (Sony's best) series, and the next best, the Bravia Z series, we could not tell the difference in the -picture- at all (same Bravia engine, same light matte screen, same 240 refresh rate). Only the external casing was different.

- The Sony LCD picture was very close to the quality (black values) of the Samsung 8000 LED in real world watching. We were pleasantly surprised.

- No "N" class built-in wireless for the Sony. Sad but true. Separate available box is $150 for the Sony, and its only a G class unit. Ugh!

- Both had poor menu systems and overly complex remotes with way too many keys. If it had been a bottom-of-the-barrel contest for screen menus and overly-buttoned remotes, both seem to have tried very hard to win that prize.

We opted for the Sony because of the PRICE which was about 60% of the Samsung unit, and because of the light MATTE SCREEN which held down reflections.

After owning this unit for 6 months we are happy with the Sony TV and would make the same decision again.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
7 of 7 people found the following review helpful:
5.0 out of 5 stars Very good TV, October 27, 2009
Amazon Verified Purchase(What's this?)
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
Bought from Amazon(not sub vendor) on Oct 12 and received on the 19th. Delivery service unboxed the tv and powered it up to ensure there were no dead pixels. I mounted it on the wall and hooked up my HD satellite service. Picture looks great out of the box. You'll have to adjust the settings a bit for your preference. One of the previous posts mentioned they were not able to use both TV and external speakers. You can do it two ways - either you can hook up "just" external speakers and use those or you can hook your TV up to a stereo and use both the TV & the Stereo speakers. Make sure you go into the sound settings and select "Fixed" for the external speaker output though.
I also bought a Linksys WET-610N wireless bridge to use the internet Widgets capability of the the TV. The whole interface was the most difficult part to set up. I started out with my old wireless G router and had an issue hooking up the bridge. I ended up upgrading the router also in order to get the "N" capability to hook up between the bridge and the router. After that, I could get the TV to download the "second to the latest" Firmware update which installed correctly. The TV was still not able to update the video content from the web after that. It kept giving a <5006> error. I checked out Sony's web site for TV support and found there was a newer Firmware update, but the TV didn't recognize it through the internet connection. I downloaded it on my laptop and transferred it to a thumb drive. From there, plug it up to the TV USB side port, turn on the TV and in a minute it will recognize the update, install it, turn the TV off, then back on. All this still didn't fix the <5006> error. I've been talking with Sony tech support for a couple of hours and reached their 3rd tier support. I searched the web on AVS forums and found that a few people have had this error. I called Sony back and talked to them about MAC addresses for TV's and the Sony server that handles authentication and download. This tech asked if I had reset the TV after the updates. I told her no, but I was willing to give it a try. Turn the TV on, hold the "up" arrow on the remote for 10 seconds, then press the power button on the side of the TV and the TV does a "reset" Off, then on. I tested the video update feature and now it works! I like the Widgets and now have signed up for Amazon's instant video feature. You can instantly watch a move now for $1.99. Netflix is suppose be available sometime this fall. I already have an account with them so hopefully there will be no additional charge. I have 3.5 Mb/sec internet connection and wireless streaming video and the movie played with the equivalent of standard tv. Not too bad for on-demand.
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


 
6 of 6 people found the following review helpful:
5.0 out of 5 stars Way better than plasma; love built-in internet, December 4, 2009
By B. Darvin "bradyd452" (Los Angeles, CA United States) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Sony BRAVIA Z Series KDL-52Z5100 52-Inch 1080p 240Hz LCD HDTV (Electronics)
After the panel in my 3-year old Samsung plasma mysteriously burned out and was deemed un-repairable, I was more than a little upset, but then if that hadn't happened, it would have been years until I upgraded and wow LCD has come a long way in 3 years.

I HATED the mirror-like reflections in my old plasma, and unless you have a windowless, light-less room in which you do your TV watching, you'll also find it annoying, which is why one of the pleasures of this Sony is the matte, anti-reflective screen. We have 2 windows directly opposite the TV, yet even during the day the reflections are so minor compared to our old plasma.

The picture quality from both TV (through Cox cable HD), regular DVD, and Blu-ray through a PS3 are fantastic. And to my surprise, also stunning is the HD picture through Netflix movies streamed directly to the TV through its built-in Ethernet connection. Literally no setup, just buy an Ethernet switch (the Trendnet on Amazon at [...] will suffice) to split your broadband internet connection) and plug it into the back of the TV and you've got Netflix for a wide selction of HD movies on demand, Amazon for video-on-demand in HD of such TV shows as Mad Men and House, and Yahoo News and weather widgets--I love it all!

Also a benefit for those inserting their TV into a media niche, this is the only 52" TV that is under 49" in total width, that is, the bezal/cabinet is very thin--only about an inch on either side and the rest is all screen. This TV also puts out WAY less heat than our old plasma. I do recommend calibrating the TV using the blu-ray version of DVD Essentials, available here on Amazon at [...] , and I waited 2 weeks for this model to be available from Amazon directly as opposed to one of the 3rd party sellers that are probably OK but which I just don't trust as much. Delivery was great--on time, they took it out of the box, set it on my shelf, and hooked it up (but be sure to have all your connections/cables ready to go BEFORE the delivery guys arrive, more as a courtesy to them).

Buy this TV!!
Help other customers find the most helpful reviews  
Was this review helpful to you? Yes No


‹ Previous | 1 25| Next ›
Most Helpful First | Newest First

This product



Your Recent History

 (What's this?)
 

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.