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The most helpful favorable review
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7 of 7 people found the following review helpful:
Finally, a real cold refrigerator.
We have been on a journey to find a great, stylish and functional counter depth refrigerator. We are replacing a perfectly fine Kitchen Aid side by side that we put in a second home. First, we chose a Samsung side by side, but were not satisfied with it's refrigerator temperature. We set it at 34, but it never seemed cold enough. Milk was never "ice cold" as we were...
Published 5 months ago by Dennis
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7 of 8 people found the following review helpful:
Over priced & always running
After a week of running and only stopping for about 5 minutes, I called electrolux to ask if it is normal for this fridge to always be running.
They said yes. Variable speed compressors will run almost all the time. Had I known that, I would not have gotten it. It is not very loud, but I can always hear it and that bugs me. It also throws the ice...
Published 11 months ago by S. Garneau
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7 of 7 people found the following review helpful:
Finally, a real cold refrigerator., March 22, 2010
This review is from: Electrolux : EW23BC71IS 36in 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless Steel
We have been on a journey to find a great, stylish and functional counter depth refrigerator. We are replacing a perfectly fine Kitchen Aid side by side that we put in a second home. First, we chose a Samsung side by side, but were not satisfied with it's refrigerator temperature. We set it at 34, but it never seemed cold enough. Milk was never "ice cold" as we were accustomed to. We started monitoring the temperatures, and it was typically around 38-43 degrees. Samsung was unable to remedy this issue, even after sending out a new replacement. Then we chose a GE Profile model, but it was a similar scenario, with wide temperature swings between the setting of 34, and 44 degrees, so a return of the GE was in order after service was unable to remedy it's large temperature swings.
Now, onto the Electrolux. This was a favorite from the start when we were shopping, but we were scared off by some reviews. We decided to go for it anyway, and are pleased with that decision, so far. However, the first one delivered did not cool at all. A service tech was dispatched immediately, and he found that there was a broken line from the compressor, due to damage in shipping, no fault of the unit, and all the refrigerant had escaped. The dealer brought the GE back until another Electrolux could be ordered and delivered.
Upon recieving the second Electrolux, it is performing nicely. Internal temperature is as stated on the Wave Touch Panel at 34 and -4 degrees for the freezer (which, by the way, you can set to show the refrigerator and freezer temps at all times). The units appearance is of good quality, being stainless steel on all sides, sturdy handles, and a modern appearance with Wave Touch Controls, which are easy to use. The doors are simple to align or adjust if needed.
The interior of this unit is 22.6 cu/ft, so as counter depth goes, it is decent. With edgeless glass shelves, ball bearing glides on all drawers, a large temperature controlled drawer with digital programmed settings, 2 good sized slide out bins, and exceptionaly well done LED lighting, this unit's interior is impressive.
We especially like the temperature controlled drawer, which can be adjusted from 28 to 40+ degrees. The drawer is large enough for party platters, and can keep fresh meats at near freezing, or beer can be kept at a very nice 28 degrees, or wines at a favorite selected temperature. The ice maker does take up a fair amount of space, but for ice and water in the door, it is a worth while sacrifice.
The icemaker has had some negative reviews, but so far ours is fine. The cubes are rounded, with a divit. I'm not sure why this is considered "Drink Friendly", but they are nice. One issue is that the cubes seem to come out with some vengence. However, by simply putting your glass or ice bucket close to the dispensing chute...problem solved. We have seen no melted ice puddles in the catch basin. Water dispensing is simple, and functional. We have only had this unit for a few days, so I can't comment on ice production quantity, but it is supposed to be better than most, per Electrolux specifications.
The freezer has 2 deep slide out bins, and 1 shallow one, with dividers and smooth ball bearing slides. One of our wire dividers does not stay in place, but that is no big issue at all. Space is good, and well utilized. Lighting in the freezer is excellent.
If I listen closely, I can hear the unit running, but sound is not obtrusive or noticably louder than any of the other units we have had recently. I would say it is quiet.
Pros: Operates at accurate temperatures set, huge slide out temperature controlled drawer, Exceptionally well done LED lighting and appearance, Wave Touch Controlls, functional use of space. Looks and feels high quality. We finally have really cold milk again.
Cons: High end of price scale, Ice maker takes up some refrigerator space, and some door storage.
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7 of 8 people found the following review helpful:
Over priced & always running, October 7, 2009
This review is from: Electrolux : EW23BC71IS 36in 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless Steel
After a week of running and only stopping for about 5 minutes, I called electrolux to ask if it is normal for this fridge to always be running.
They said yes. Variable speed compressors will run almost all the time. Had I known that, I would not have gotten it. It is not very loud, but I can always hear it and that bugs me. It also throws the ice at you and all over the floor. Crushed ice works every now and then. Save your money on this one.
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4 of 4 people found the following review helpful:
GREAT REFRIGERATOR WITH A FEW ISSUES, June 13, 2010
This review is from: Electrolux : EW23BC71IS 36in 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless Steel
I did some serious research before purchasing this refrigerator. Mandatory was counter depth with ice on the door, not just water. The G.E. Profile counter depth does not offer this, only the full size 25 cubic foot models. I didn't want to have to open the freezer drawer just to get a few ice cubes. Many reviews complain about the ice maker in the upper refrigerator where it drips water. A well founded complaint. Electrolux was made aware of this problem and they have a retro-fix made available to their dealers to fix this. I addressed this issue prior to my purchase and it was corrected. The ice is cold and it does not drip. Putting the ice maker in the upper refrigerator does take up some valuable space. It's just enough room for my wife and I but for a family of four it would never work, it's just to small. This is a high-end refrigerator with all the bells & whistles. It is well built, quiet and real eye candy when placed in a upgraded kitchen. You will not be disappointed or regret this purchase. Keep in mind that you can purchase the 25 cubic foot model for almost $500.00 less. If you have the space this is the better way to go. Shop around. There are many deals available on this refrigerator.
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4 of 5 people found the following review helpful:
Wish I could keep it, but the flaws are hard to live with, December 10, 2009
This review is from: Electrolux : EW23BC71IS 36in 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless Steel
We've had the refrigerator for several months. Tech guys have already been called out 3 times for the same issue.... ice continues to drip from the ice maker-tray right down into the water/ice dispenser causing a continuous puddle of water on the "catch" tray.
This problem does NOT go away even through twice they've changed the entire ice making mechanism. It appears that the ice doesn't maintain its temperature properly in the upper refrigerator portion of the unit, causing it to stick together and constantly form a drip. Besides this..... this beautiful frig makes enough ice for 2! We are a family of 5. At dinner time, we can never seem to get enough ice to fill our cups half way with ice (even if ice hasn't been used all day). Ice compartment is too small. FORGET having guests over..... I've been serving warm drinks after the 4th person!
Besides this, It's beautiful and specious. I wish it would work for us....but these small negatives are truly outweighing the positive. Thinking about getting a side by side and avoiding this french door dilemma.
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Nice but flawed, August 23, 2010
This review is from: Electrolux : EW23BC71IS 36in 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless Steel
After looking at a lot of counter depth refrigerators, we decided to go with the Electrolux. Didn't want to spend this much but it had a lot of great features and was very complimentary to our other appliance.
Shortly after receiving the unit, the ice maker quit producing ice. Called for service and Electrolux directed the tech to replace a few parts. Seemed to work fine, for a while. Quit again after a short time. Tried to get a replacement ice maker and/or control boards, none were available as this was a new model. Ended up getting the refrigerator replaced.
The new one had the same issue. Ice production would stop for no reason. Found out that we could turn the unit off, let it sit for a few hours, turn it back on and it would start working again. Back to service. Electrolux must have been aware of this issue as they were working on upgrade kits. First one was installed. Same problem. Other sensors were replaced. Same problem. New upgrade kit installed, same thing.
It has been almost a year. I have been patient but considering Electolux touting this as the best ice maker on the market, I am fed up with this. Presently, Electrolux is reviewing the history of this unit. They will either replace it with another unit, probably with same issue, or give me full credit at the place I purchased it.
Has anyone else had this issue? Very frustrated!
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This product
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$3,439.00
In stock. Processing takes an additional 3 to 4 days.
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