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Average Customer Review
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The most helpful favorable review
The most helpful critical review
8 of 8 people found the following review helpful:
Great pool cleaner!
I bought this after my Hayward Navigator died, mainly because it cost half as much and it was the least expensive in-ground cleaner that people seem to be happy with from what I can see on the Internet. After using it I found that it is really a great cleaner. It seems to be especially resistant to jamming compared to the Navigator, which would get small pebbles or...
Published 4 months ago by V. Bitowf
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7 of 9 people found the following review helpful:
Great White not "designed" for shallow end of pools
I would have wanted to read that this model is not designed to clean the shallow end well. Really??- "not designed". I had to pull up troubleshooting in the instructions to learn this important fact. After 2 8hr cycles, it was clear this was not doing a good job in the shallow end. Easy to install and fine tune. I like that it has coarse bristles to brush away...
Published 4 months ago by S. Johnson
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8 of 8 people found the following review helpful:
Great pool cleaner!, May 5, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I bought this after my Hayward Navigator died, mainly because it cost half as much and it was the least expensive in-ground cleaner that people seem to be happy with from what I can see on the Internet. After using it I found that it is really a great cleaner. It seems to be especially resistant to jamming compared to the Navigator, which would get small pebbles or twigs caught in it's turbine.
It comes with some nice translucent hose sections which seem more flexible than what I get a the pool store. It also has an adapter for a dedicated cleaner port (if you have one) a telepole attachment so that it can be used manually and a flow gauge.
It does clean the shallow end of my pool and seems especially good at scrubbing the walls. It does occasionally get stuck on the pool light (of all places)
The manual does not say that it is not designed to clean the shallow end. It does say that it will spend most of it's time is the deep end, but that is normal for non-robotic cleaners.
I wouldn't trade it for a new Navigator even though they cost twice as much.
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4 of 4 people found the following review helpful:
Kreepy Krauly Automatic Pool Cleaner by Pentair, June 20, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I am so glad I found this product. When my inground pool was new 10 years ago we had the same automatic vacuum cleaner. My granddaughter though she could "take a ride" on the vacuum and she broke it! When we purchased the vacuum the company was called Sta-Rite.; I looked for that product but couldn't find it. In the intrum I purchased another automatic cleaner that I HATED!! I started to surf the net looking for a new vacuum system when I finally found this one - I immediately recognized the picture and bought it on the spot. Shipping was very quick and the price of this pool vacuum is excellent!! It's great because you don't need any tools and you don't have to calibrate anything, just plug it in and it works!! It does a great job in cleaning the pool - it also will creep up the walls and works on the stairs too!! I will never use another vacuum as long as this one is available.
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7 of 9 people found the following review helpful:
Great White not "designed" for shallow end of pools, April 22, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I would have wanted to read that this model is not designed to clean the shallow end well. Really??- "not designed". I had to pull up troubleshooting in the instructions to learn this important fact. After 2 8hr cycles, it was clear this was not doing a good job in the shallow end. Easy to install and fine tune. I like that it has coarse bristles to brush away algae. And it did a good job in the deep end.
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1 of 1 people found the following review helpful:
BEST BUY, June 21, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
Replaced my old one which finally wore out after many years. Does a great job.
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1 of 1 people found the following review helpful:
Does the job!, June 16, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I had this same cleaner and it lasted about 4 years. I have a 20 x 40 inground pool that does not have a main drain so this does the job of cleaning the floor and circulating the water for about 8 hours a day. My pool is about 10 ft deep so we keep the pump going an average of 8 hours a day and it did what it had to do! Being on that many hours a day for about 4 years seems reasonable to me. I had no problems with it going all over the pool, including the "shallow" end-but I did have to make sure I had the right amount of hose in order to allow it to get to the entire pool area. I highly recommend this pool cleaner!
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Needs Constant Attention, September 5, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I was lured to this cleaner by the good price and overall good reviews. What a mistake! Do yourself a favor...spend an extra $100-200 and get something that works well. I have had this cleaner now for about 6 months and I'm so frustrated with it. The time that I was spending manually vacuuming my in-ground pool, I'm now spending constantly moving it (because it gets stuck) and adjusting my pool valves. There are 2 problems with this cleaner. First, it gets stuck on the steps, on the pool drains, and on the pool light. Once it gets stuck, it will sit in the same place for HOURS if you do not go out to the pool and physically move the cleaner to another location. In fact, mine is stuck as I write this review. I've already had to move / free it about 10 times in the past hour! The second problem is that the cleaner is extremely sensitive to the adjustment of your valves (the amount of suction you have on the cleaner line or skimmer line). Too much suction and the cleaner will come up the wall of the pool and try to come OUT of the pool. Of course, it will not come out of the pool because it starts sucking air and then loses all power / suction. If you leave the valves on this setting, it will happen over and over and over again. In the long term, this will damage your pump because pumps do not like air. If you adjust the valves to a slightly weaker suction setting, the cleaner gets stuck on everything, including the drains and pool light, as mentioned earlier.
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This product does NOT work!, August 30, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
We bought this cleaner from Pool Supply World based on the positive feedbacks from other people. It was a disaster! The cleaner was stuck in one place and didn't even move no matter what pressure level you set on. We called the Pool Supply World and was initially told that we could not return it since we put it under water already (but how could you know it didn't work without testing it?). They asked us to contact the manufacturer and we did. The manufacture said it may be a defect and sent us another one. It was getting better, the vacuum finally moved around the pool, but needs CONSISTENT attention! We tried and tried and finally gave up. We called the Pool Supply World for return, and finally they agreed, but charged us 20% for restocking fee!!
I am not a person who usually writes reviews for products unless it is supper good or bad. For this one, I definitely would NOT recommend it to other people. And be cautious to buy from the online pool store since they charge very high restocking fee!
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Great Product!, August 27, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
Just got this the other day...it was a breeze to assemble and install. The next day our pool was spotless...would definitely recommend this pool cleaner to everyone in the market for one.
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Delighted, August 21, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
I read many, many reviews of all the automatic pool sweeps and chose the Kreepy Krawly Great White to replace my Hayward Navigator. The Kreepy Krawly is outstanding! My pool is the cleanest it has ever been with no additional work on my part. I wish I had bought it years ago.
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Excellent Product, June 26, 2010
This review is from: Pentair GW9500 Kreepy Krauly Great White Automatic Pool Cleaner for In-Ground Pools, Grey/Black (Lawn & Patio)
An Excellent product for cleaning the pool....!!! This is our second one (first one was 16 years old) and it is great. I would highly recommend it to everyone. The price was really good and the shipping free and we got it very quickly. Thanks Amazon.com!!
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